Do Removalists charge extra for stairs?
Find the answer here!
Q. Do Removalists charge extra for stairs?
Although if you are receiving a fixed price quote there may be a fee for stairs buried into this.
This is one of the most frequently asked questions from customers. Maybe this is because they have been charged extra on previous moves or other companies have quoted an additional fee or surcharge for stair access.
Things to check
Make sure you check the “Terms & Conditions” and if you are unsure confirm in writing there is no additional charge for stairs.
Other possible hidden charges
There are possibly other additional charges you may not be aware of such as an additional fee or surcharge for dismantling and re assembly of furniture or a fuel levy or surcharge. And then some removalists companies even charge a long carry fee. This is when the truck is unable to park close to the property for any reason.
Unfortunately, some unscrupulous removalists companies do not disclose these sneaky fees upfront. You only become aware of these fees when the move is completed or unfortunately in some cases you are forced to pay for the move before your possessions are unloaded.
Find out upfront
Just as bad they arrive to commence the move find there are stairs and then leave advising they weren’t aware there were stairs involved. Also, the other story I regularly hear from clients that have had a poor experience on their last move is being asked to sign a waiver for any damages due to the stairs.
In summary, do your homework before booking any removalist company. There is plenty of helpful information and tips available to help you save time, money, and stress on your upcoming move.
We are always encouraged to get the best price for anything we buy. However, the ‘get what you pay for’ is certainly the case in the furniture removal industry.
Companies that charge extremely cheap rates usually do so for a reason. Hiring unskilled, underpaid or backpacker staff. Having little or none of the necessary tools such as heavy-duty removalists blankets to protect your valuable possessions or drill, appropriate trolleys, screw drivers and spanners for furniture assembly. Or they charge extra for stairs, fuel levy or other sneaky hidden charges. They could also be backyarders or are going broke?
A little Google research on removalists reviews is certainly well worthwhile. Check to see if the company displays their reviews on their site. If not, I guess you have wonder why? With minimal further investigation you will find out why. Many read like a horror story and they do their best to hide them.
Hopefully, this answers your question regarding do removalists charge extra for stairs, or as some may ask, do movers charge extra for stairs?
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