HAPPY NEW YEAR!

OFFICE CLOSURE: DEC 23 – JAN 4 INCLUSIVE

Emails will be monitored throughout the period, and all confirmed jobs will be carried out as scheduled.
All matters of urgency, please text 0407 164 733

HAPPY NEW YEAR!

OFFICE CLOSURE: DEC 23 – JAN 4 INCLUSIVE

Emails will be monitored throughout the period, and all confirmed jobs will be carried out as scheduled.
All matters of urgency, please text 0407 164 733
fortifying data protection article feature image

Fortifying Data Protection After MediSecure

Table of Contents

Brisbane Removalists: Fortifying Data Protection After MediSecure

In the wake of the recent MediSecure data breach, the importance of robust data protection has never been more evident. At Brisbane Removalists, we prioritize the security of our customers’ personal information and have implemented stringent measures to safeguard your data. This article explores the details of the MediSecure breach, its implications, and how Brisbane Removalists is enhancing data protection to ensure your peace of mind.

Understanding the MediSecure Data Breach

What Happened?

The MediSecure data breach exposed the personal and health information of approximately 12.9 million individuals. This breach affected data related to prescriptions and included sensitive information such as healthcare provider details. The incident highlighted significant vulnerabilities in data security within the healthcare sector, prompting a nationwide call for improved data protection practices.

Impact and Response

The breach had far-reaching implications, affecting nearly 13 million Australians. In response, various organizations, including the Office of the Australian Information Commissioner (OAIC) and the Royal Australian College of General Practitioners (RACGP), have emphasized the need for enhanced data security measures. Investigations are ongoing to ensure compliance with privacy obligations and to mitigate the impact on affected individuals.

Lessons from Other Australian Data Breaches

Optus Data Breach

In September 2022, Optus, one of Australia’s largest telecommunications companies, experienced a significant data breach that compromised the personal details of about 9.8 million customers. The stolen data included names, dates of birth, phone numbers, email addresses, and in some cases, passport and driver’s license numbers. The breach underscored the critical need for enhanced security measures and led to regulatory changes, such as amendments to the Telecommunications Regulations 2021, allowing Optus to share limited information with financial institutions to mitigate risks of ID theft and scams

Other Notable Breaches

Other significant breaches in recent years include the unauthorized access incidents at Service NSW and the My Health Record system, highlighting systemic vulnerabilities across various sectors. Each of these breaches has reinforced the need for robust data protection strategies and immediate response mechanisms to safeguard personal information.

Brisbane Removalists' Commitment to Data Security

Our Data Protection Measures

At Brisbane Removalists, we have always prioritized the security of your personal data. In light of the MediSecure breach, we have further strengthened our data protection measures to ensure the highest level of security. Here are some key aspects of our commitment to data security:

  • Data Storage: All our data is stored within Australia, with servers located in Melbourne. This ensures that your data is protected under stringent Australian data protection laws, including the Privacy Act 1988.
  • Latest Security Technologies: Our servers are equipped with the latest version of data security technologies, ensuring robust protection against unauthorized access and cyber threats.
  • Double Layered Security: Our website features double-layered security levels, providing an additional layer of protection for your personal information.

Privacy and Cookie Policies

We have comprehensive privacy and cookie policies in place to ensure transparency and compliance with legal requirements. These policies detail how we collect, use, and protect your data, providing you with peace of mind and confidence in our services.

  • Privacy Policy: Our privacy policy outlines our commitment to safeguarding your personal information. It explains the types of data we collect, how it is used, and the measures we take to protect it.

  • Cookie Policy: Our cookie policy describes how we use cookies to enhance your experience on our website. It also provides information on how you can manage your cookie preferences.

Terms and Conditions

Our terms and conditions set out the contractual agreement between Brisbane Removalists and our customers. They include important information on service provision, payment terms, liability limitations, and dispute resolution. We encourage all customers to read and understand these terms to ensure a smooth and transparent service experience.

Handling Personal Data

We respect your rights concerning personal data. You have the right to access, rectify, or request the deletion of your data. Our dedicated procedures ensure compliance with data protection laws and provide mechanisms for handling your data requests.

  • Access and Rectification: You can request access to your personal data and make necessary corrections if there are any inaccuracies.

  • Right to be Forgotten: You have the right to request the deletion of your personal data from our systems. However, please note that certain personal information may need to be retained for compliance with Australian taxation laws and other regulatory requirements.

  • Data Security Compliance: We adhere to all relevant data protection laws and regulations, ensuring that your personal information is handled with the utmost care and security.

How Brisbane Removalists Stands Out

100% Australian-Based Operations

Brisbane Removalists is a 100% Australian-based company. Our commitment to local operations ensures that we comply with all Australian data protection laws and provide a high level of service tailored to the needs of our Australian customers.

Secure Data Handling Practices

Our secure data handling practices are designed to protect your personal information at every stage of the moving process. From the initial consultation to the final delivery of your belongings, we implement stringent security measures to safeguard your data.

Ongoing Security Enhancements

We continuously review and enhance our data security measures to stay ahead of emerging threats. Our proactive approach ensures that we are always prepared to protect your data against potential breaches and cyber attacks.

Additional Measures for Comprehensive Security

Training and Awareness

At Brisbane Removalists, we believe that a well-informed team is crucial to maintaining data security. We conduct regular training sessions for our employees to ensure they are up-to-date with the latest security protocols and understand the importance of protecting customer data. This training covers various aspects of data protection, including recognizing phishing attempts, securing physical data, and implementing best practices for digital security.

Regular Security Audits

To ensure our data protection measures are effective, we conduct regular security audits. These audits help us identify any vulnerabilities in our systems and processes, allowing us to address them promptly. By regularly reviewing our security protocols, we ensure that our data protection measures remain robust and effective.

Incident Response Plan

Despite our best efforts to prevent data breaches, it is essential to be prepared for any eventuality. We have a comprehensive incident response plan in place to address potential data breaches quickly and effectively. This plan includes steps for containing the breach, assessing the impact, notifying affected individuals, and implementing corrective measures. Our goal is to minimize the impact of any data breach and ensure a swift recovery.

The Importance of Local Data Storage

Compliance with Australian Laws

Storing data within Australia ensures compliance with local data protection laws, including the Privacy Act 1988 and the Australian Privacy Principles (APP). These principles outline strict guidelines for the collection, storage, and use of personal information, ensuring that your data is handled with the highest level of care and transparency.

Enhanced Data Security

By keeping our data storage operations within Australia, we benefit from stringent security regulations and robust infrastructure. Our servers in Melbourne are equipped with advanced security technologies, providing a secure environment for storing sensitive information. This local approach minimizes the risk of data breaches and unauthorized access.

Faster Response Times

Local data storage allows for quicker response times in the event of a security incident. Our Melbourne-based servers enable us to address any issues promptly, reducing downtime and ensuring that our services remain reliable and secure. This proximity also enhances our ability to conduct regular security audits and maintenance.

Case Study: MediSecure Breach and Our Proactive Measures

Lessons Learned

The MediSecure data breach highlighted significant vulnerabilities in data protection practices. At Brisbane Removalists, we have taken these lessons to heart and implemented proactive measures to enhance our data security. By analyzing the breach, we identified areas where we could strengthen our defenses and ensure that similar incidents do not occur within our organization.

Proactive Security Enhancements

In response to the MediSecure breach, we have made several proactive enhancements to our data protection measures. These include:

  • Advanced Encryption: We have implemented advanced encryption techniques to protect sensitive data both in transit and at rest.

  • Multi-Factor Authentication: To further secure access to our systems, we have introduced multi-factor authentication for all employees and customers.

  • Enhanced Monitoring: Our security team continuously monitors our systems for any signs of unauthorized access or suspicious activity.

Looking Ahead: The Future of Data Protection at Brisbane Removalists

Commitment to Continuous Improvement

Data protection is an ongoing process, and we are committed to continuous improvement. We stay informed about the latest developments in data security and regularly update our protocols to address emerging threats. Our goal is to provide the highest level of data protection for our customers, ensuring that their personal information remains safe and secure.

Customer Trust and Transparency

Building and maintaining trust with our customers is paramount. We are committed to transparency in our data protection practices, ensuring that our customers are informed about how their data is collected, used, and protected. This transparency fosters confidence in our services and demonstrates our dedication to safeguarding personal information.

Investing in Technology

As technology evolves, so do the methods used by cybercriminals. We invest in the latest security technologies to stay ahead of potential threats. By leveraging cutting-edge solutions, we enhance our ability to protect customer data and maintain the integrity of our systems. This includes the use of advanced encryption techniques, secure cloud storage solutions, and robust firewalls to prevent unauthorized access to our networks.

Collaborative Efforts with Industry Experts

To ensure that we are implementing the best possible security measures, Brisbane Removalists collaborates with industry experts and cyber security professionals. These collaborations help us stay informed about the latest threats and the most effective strategies for mitigating them. By working with experts, we can continuously refine our data protection practices and ensure that we are using the most up-to-date security technologies.

Data Breach Response Protocols

In the unlikely event of a data breach, having a well-defined response protocol is crucial. Our data breach response protocol includes steps for quickly identifying the breach, containing the damage, and notifying affected individuals. We also work closely with regulatory bodies to ensure that we comply with all legal requirements in the aftermath of a breach. This proactive approach helps to minimize the impact on our customers and ensures that we can quickly restore the security of our systems.

Customer Feedback and Continuous Improvement

We value feedback from our customers and use it to continuously improve our data protection practices. By listening to our customers’ concerns and suggestions, we can identify areas where we can enhance our security measures. This feedback loop is an essential part of our commitment to providing the highest level of data protection for our customers.

The Role of Regulatory Compliance in Data Protection

Adherence to Australian Data Protection Laws

Brisbane Removalists strictly adheres to all Australian data protection laws, including the Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme. These laws set out the requirements for how we must handle personal information, including the need to notify individuals and the Office of the Australian Information Commissioner (OAIC) in the event of a data breach. Compliance with these laws ensures that we are meeting our legal obligations and protecting our customers’ privacy.

Regular Compliance Audits

To ensure that we are consistently meeting regulatory requirements, we conduct regular compliance audits. These audits assess our data protection practices against the standards set out in Australian law and identify any areas where we need to make improvements. By regularly reviewing our compliance status, we can ensure that we are always operating in line with legal requirements.

The Importance of Transparency

Transparency is a key component of regulatory compliance. We are committed to being transparent with our customers about how we collect, use, and protect their personal information. This includes providing clear and concise privacy policies, as well as being open about any data breaches that occur. By being transparent, we can build trust with our customers and demonstrate our commitment to protecting their privacy.

Future-Proofing Data Protection at Brisbane Removalists

Preparing for Emerging Threats

Cyber threats are constantly evolving, and it is essential to stay ahead of these changes to protect customer data effectively. We invest in research and development to understand emerging threats and develop strategies to counter them. This proactive approach ensures that we are always prepared to handle new challenges in the cyber security landscape.

Continuous Training and Development

Our commitment to data protection extends to continuous training and development for our team. We provide ongoing education and training programs to ensure that our employees are knowledgeable about the latest security threats and best practices. This continuous learning culture helps us maintain a high standard of data protection and ensures that our team is equipped to handle any security challenges that arise.

Leveraging Artificial Intelligence and Machine Learning

Artificial Intelligence (AI) and Machine Learning (ML) are becoming increasingly important tools in the fight against cyber threats. We are exploring ways to leverage these technologies to enhance our data protection measures. AI and ML can help us identify patterns and anomalies in data that may indicate a security threat, allowing us to respond more quickly and effectively.

Building a Culture of Security

At Brisbane Removalists, we believe that data protection is not just about technology; it is also about building a culture of security within our organization. We promote a security-first mindset among our employees and encourage them to take an active role in protecting customer data. By fostering a culture of security, we can ensure that data protection is a priority at every level of our organization.

Conclusion

The MediSecure data breach serves as a crucial reminder of the importance of robust data protection measures. At Brisbane Removalists, we take your data security seriously and have implemented comprehensive measures to ensure the safety and confidentiality of your personal information. Our commitment to data protection, compliance with Australian laws, and proactive security enhancements position us as a leader in secure moving services. Trust Brisbane Removalists to handle your move with the highest level of care and security.

Contact Brisbane Removalists

Embarking on your next move in SEQ’s tight housing market? Brisbane Removalists is ready to support you with a range of tailored moving services. Our expert team is committed to making your transition as seamless and positive as possible.

  • Reach Out for Personalized Support: Whether you’re moving a house, apartment, or office, our team is here to help. Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au to discuss your needs and how we can assist.
  • Office Hours for Your Convenience: Our team is available Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 8:00 AM to 4:00 PM.

We’re closed on Sundays and public holidays, but our online quote requests and messaging are always accessible on our website.

Brisbane Removalists is not just a moving company; we’re your partner in navigating the challenges of today’s housing market. Let us take the stress out of moving, allowing you to focus on the excitement of settling into your new home.

Additional Services for a Stress-Free Move

Furniture Assembly and Disassembly

Our skilled team offers furniture assembly and disassembly services, ensuring that your furniture fits seamlessly into your new home or office space.

Storage Solutions

Should you require temporary storage for your belongings, we provide secure storage solutions to accommodate your needs.

Dump Runs and Donation Drops

As part of our commitment to sustainability, we offer dump runs and donation drops for items you no longer need. This ensures responsible disposal and supports local charities.

Contact Us Today for a Stress-Free Move!

Ready to make your move from Brisbane to Sunshine Coast stress-free ? Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au. Discover the ease of relocation with Brisbane Removalists.

More about us, your one-stop place to go for all your removalists needs & more

For more than a decade now, Brisbane Removalists, experts in moving homes, have offered a wide variety of services. These services which include furniture storage, have helped out many clients and just some of these clients wanted to have their say. You can read what they said on our Reviews page.

To find out how our transparent systems work view our video.

Below, is a list of many of our services we offer to help you with your moving, packing and storage needs.

In an effort to help out more

We love to help our clients with not just our professional and reliable services, but with all the helpful information we can.

If you decide when decluttering for your move that you just have way too much stuff, consider donating through a registered charity. 

So in that spirit, here are a few links to some recognised charities.

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Read Our Reviews

Excellent
Brisbane Removalists4.7
Based on 773 reviews
Greg Simmons
2 weeks ago
I had a move yesterday 31/03/2026 , I had multiple addresses over half of Brisbane.
I had 2 really nice people turned up Kevin and Jeff . They were on time , everything was great work.
Jeff and Kevin were very polite, could not help me enough. Great work and for me over in short time in peak hour traffic.
This is my second move with Brisbane Removalists, I will be using them again.
Response from the owner:Hi Greg,
Thanks for the review. Kevin and Jeff will be very happy to see this. We will put them on your upcoming move if we can. Love to hear that the teams are the superheroes we hold them to be. It is a tough job to do day, in day out, but they always do it with a smile. We are very grateful to have such great young men on our teams. We will chat soon. Eileen
greg simmons
2 weeks ago
I thought the Brisbane Removalists did a great move . The company keeps in touch, first move in a long time I didn't have to chase the movers .
The removalists that did the move were, on time, moved quickly and carefully. No breaks or losses , and where finished a lot sooner than I thought it would have taken.
Response from the owner:Good afternoon, Greg, thanks for the lovely review. Glad your small move went perfectly. Always tricky with risky objects but our superheroes did the job! Thanks for taking the time to review us. Eileen and the team.
This is my second time using their service and it was so easy and quick. Guys came on time, took care of all the heavy lifting and moved us to our new place within half a day. Thanks :)
Response from the owner:Thank you Alana...We love return customers! It means we are doing something right! Thanks for your lovely words. We wish you all the best in your new home and a lovely Easter. Till next time??? Eileen
I chose Brisbane Removalists because of the positive reviews. If you want efficient and friendly, you can't go wrong. I mean, who sings when they're lugging heavy furniture? These happy guys, that's who! I would recommend them to anyone. And if you want to feel as though you're in good hands from the get go, Eileen is your person. So helpful.
Response from the owner:Hi Christine...thank you for such a lovely review. Love it! Our superheroes can even sing....that I did not know! I am thrilled your move went well and that you enjoyed our services. I hope you settle well and quickly and those boxes disappear quickly!
Happy landing!!!! Eileen
Ramiro Lafuente
1 month ago
Great experience! Very efficient crew, job done on time and as planned, I would definitely recommend them!
Response from the owner:Hi Ramiro, lovely to hear this. Glad we could help you on the start of a new adventure. I will let the two Sebs and Louis know that you thought they were superheroes. Happy landing in your new home. Eileen and the team.
Tracey E
1 month ago
Excellent service - from our first phone call to the completion of a small move across town, all members of the team were great to work with.
Response from the owner:Awww Thanks Tracey. You were a pleasure to move! I am glad Erick's team could help you. I will let them know you appreciated them. Thanks for taking the time to write a review especially for such a small move. We appreciate this. Have a lovely evening. Eileen
Caz B
1 month ago
Had a great experience with the guys from Bris Removalists (shout out to Juan & Sebastien!). They did a great job, were lovely guys & very friendly (& patient lol!). Love that a local Brissy business is being supported & when you call you're speaking to one of the owners (thanks for your help Eileen!). Wouldn't hesitate to use again, thanks BR!
Response from the owner:Hi Caz, love to hear that we made your move a breeze. Juan and Seb are wonderful and full of life. I think you have to be patient in this job - it is not for the faint-hearted and it means a lot to us when we know that our teams are appreciated for all the hard work they do. Really appreciate your support for our business and what we are trying to achieve here. Enjoy your new home and the wonderful adventures this brings. Eileen and the team at BR
KERRIE CONNORS
1 month ago
Amazing service. I would recommend in a heartbeat. They took such care with our house items and were lovely to deal with. Thank you!
Response from the owner:Hi Kerrie, lovely to hear such praise. I will let Jose and Giovanny know that you thought they did an awesome job. I wish you well with the next adventure and we will be there to help if you need us again. I hope they managed your tricky drive. Eileen and the team at BR
The guys were great. On time, friendly and no nonsense. Picked up our household of furniture and delivered it safely to our new home. Highly recommend.
Response from the owner:Hi Karyn, thank you so much for your review. Super to hear that our teams are efficient and made your day as stress-free as possible. I hope you settle well in your new home and enjoy making new friends and connections. Take care, Eileen and the team from BR
Sarah Mackay
2 months ago
Very prompt, friendly and took care when handling items. I would definitely use Brisbane Removalists again!
Response from the owner:Thanks Sarah. We appreciate the lovely feedback. Wishing you the best for the next step/adventure. I will let Breno and Elton know. See you on the one then! :) Eileen and team.
William Borbasi
2 months ago
In a word, brilliant, hardworking and knowledgable, did the job, with good humour and a big attention to detail, could not give bigger recommendation of Hallei (may have gotten the spelling wrong but one strong and pleasant individual) and his team mate the ever optimistic and energetic Thomas ... great guys and so was their their helper in the initial upload ... can't recommend them strongly enough ..
Response from the owner:Good morning, William, it is lovely to come into the office with this to start the day. Thank you so much for taking the time to review us. It is really valuable in supporting our business, so we thank you! I will let Javier, Thomas and Jhon know that you appreciated their energy and great attitudes on top of their superpowers! We wish you all the very best in your new home and hope that it ticks all the boxes. It was lovely dealing with you throughout the process. Settle well and enjoy the next step in the adventure that life is! Eileen, Thomas and our superhero team.
Gerard McCafferty
2 months ago
Friendly and efficient - highly recommend
Response from the owner:Hi Gerard,
Thanks for taking the time to review us. Very happy we made your move a successful one. We wish you all the best in your new home. I usually wish you new adventures but given you have just moved up the road I am pretty sure your surroundings are very familiar! Eileen and the team.
Brittany Baart
2 months ago
Brisbane Removalists assisted us with our recent office relocation in Hendra, and we couldn’t be happier with the experience!

As this was my first time organising an office move, I was naturally a little nervous, but the team at Brisbane Removalists made the entire process seamless from start to finish.

Eileen supported me through the booking process and ensured every detail was covered. Her knowledge and experience were invaluable, she guided me through considerations I hadn’t even thought of, and highlighted things other companies hadn’t mentioned. I genuinely felt at ease knowing we were in such capable hands.

On moving day, we had four fantastic removalists take care of the relocation. A special shoutout to Chris, Kevin, Horhay and Sebastian for their professionalism, hard work and the care they took with our furniture and office equipment. They kept everything running smoothly and made what could have been a stressful day feel effortless.

We highly recommend Brisbane Removalists for any move, particularly office relocations.

Thank you again to the entire team!
Response from the owner:Hi Brittany, what a lovely review. Thank you for posting this. We do a lot of office moves and they can be tricky in the city with so many rules. Many do not realize this when they book. We always have to look at height restrictions, loading zone rules, building rules for lift use etc. Much better to have all this ironed out before move day so there are no surprises. We are thrilled your move went to plan and that there was no issue parking at the second after all. Very hard to organise from another city on top of that so great job at your end too. It was lovely working with you on this. All the best Brittany. Eileen. Thomas and the team.
Dan H
2 months ago
Eileen’s team helped us move house and they were fantastic. The three guys were punctual, well organised, incredibly strong, and handled a huge number of boxes with ease. Communication was excellent and nothing was too much trouble, they even helped take a few items for donation and disposal. Really impressed and happy to recommend Brisbane Removalists to anyone needing a reliable and hardworking moving crew.
Response from the owner:Hi Dan, thanks so much for a lovely review. We really appreciate the time and effort as we all know that this is the last thing on your mind when you have just moved home. I will let Seb. Thomas and Jesus know that you have appreciated their hard work. So glad we could help you transition into your new adventure with a little less stress. Happy landing Eileen and the team. :)
Bree B
2 months ago
This company is amazing! We had a move booked in and unfortunately had to reschedule due to issues with the real estate agency and bond cleaning. They were so helpful and helped us reschedule for another date without any additional costs! Thank you team!!!
Response from the owner:Hi Bree, thank you for your lovely review. It is par for the course to have to reschedule with so many variables with moving. We do it regularly - our planning is a moving tapestry even to the point of sometimes having to find on-the-day solutions for settlements that fall through after uplift. I am glad we could help and that this took away some of your stress. We hope that when the dust settles you can start your new adventure stress-free. Eileen and the team.
Dr Luke Daniel
2 months ago
We had a tricky move, based on a very steep drive way and also a 3 story town house. Andre and Brad were great, with their infectious attitude and can do approach. Would definitely book again for my next move.
Response from the owner:Thanks for the lovely shout out to the team. Some moves are tougher than others, and that is why we have superheroes! I am glad that they did not lose their fighting spirit! I am sure that you all had fun! Nothing like a challenge to charge one's will. Enjoy your new adventure in your new home. I will pass on your review to the team. Eileen.
Vibashini Heyn
3 months ago
The guys at Brisbane Removalists were fantastic. Would highly recommend them for your local move.
Response from the owner:Thank you Vibashini...great to hear that the job went well. Really lovely of you to take the time to write this. We wish you all the best for 2026!
Ruth Murrell
3 months ago
We were very pleased with the whole operation moving us from Brisbane to Hervey
Bay. The Guys, Javier, Thomas & Vanderson were exceptional, they were on time every time, very efficient, nothing was damaged &
they were all very polite and extremely likeable. The whole experience went very well
& we would certainly recommend Brisbane Removalists to anyone who is moving.

Ruth. & Vic
Response from the owner:Thank you so much Vitor and Ruth. We are thrilled to be part of your new adventure. I am glad it all went to plan and that you had a perfect move. Take care and we wish you all the very best in Hervey Bay. Enjoy the great sunsets. Eileen and team
Rochelle Godfrey
3 months ago
I appreciate the professionalism of Brisbane Removalists. They made our move ease, took away any worries and were warm and friendly. I do not hesitate in recommending Brisbane Removalists for any size move. 💕 we have used them twice in the last 12 months and plan on calling upon their service again.
Thanks Eileen 😀
Response from the owner:Hi Rochelle, so lovely to read your review. Happy we have been able to help you and to be able to do so again in the next week or so. You were a wonderful customer too...always cheerful and friendly. We loved moving you too! Makes moving day fun for everyone. Happy new year and see you again soon! Eileen
Brilliant! - Arrived on time, courteous and respectful, no time wasting, billed as expected, took on additional tasks as needed to complete the move.
Response from the owner:Thank you, Gaz and Rose, for such a lovely review. Really appreciate you taking the time to leave us a review. We are super happy that we made your move so easy and that it went to plan for you. We wish you all the very best and a wonderful Christmas and start to the new year in your new home. I hope the boxes are all unpacked before Christmas! Eileen and the team