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Brisbane Removalists

Terms and Conditions

Terms and Conditions for Brisbane Removalists

 If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at Contact Us.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 [eighteen] years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

Terms and conditions quick reference guide​

Do you accept this privacy policy? YES/NO?
We strongly recommend that you read these terms and conditions fully before making your decision to agree or disagree.

License to use website

Unless otherwise stated, Brisbane Removalists, owned and operated by Urban Island Enterprises Pty Ltd, and/or its licensors own the intellectual property rights published on this website and materials used on this website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website in neither print nor digital media or documents (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website – except for content specifically and expressly made available for redistribution; or
  • republish or reproduce any part of this website through the use of iframes or screenscrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of this website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without Brisbane Removalists’ express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • ‘framing’ (iframes)
  • Article ‘Spinning’

Restricted access

Access to certain areas of this website is restricted. Brisbane Removalists reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website. Brisbane Removalists may change or modify this policy without notice.

If Brisbane Removalists provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security..

Brisbane Removalists may disable your user ID and password at Brisbane Removalists sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Brisbane Removalists a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Brisbane Removalists the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Brisbane Removalists or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Brisbane Removalists reserves the right to edit or remove any material submitted to this website, or stored on the servers of Brisbane Removalists, or hosted or published upon this website.

Brisbane Removalists’ rights under these terms and conditions in relation to user content, Brisbane Removalists does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Brisbane Removalists makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Brisbane Removalists does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matters you should consult an appropriate professional.

Limitations of liability

Brisbane Removalists will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Brisbane Removalists has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit the liability of Urban Island Enterprises Pty Ltd, trading as Brisbane Removalists in respect of any:

  • death or personal injury caused by the negligence of Brisbane Removalists or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of Brisbane Removalists; or
  • matter which it would be illegal or unlawful for Brisbane Removalists to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that,  Brisbane Removalists has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Brisbane Removalists’ officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Brisbane Removalists’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Brisbane Removalists.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Brisbane Removalists and undertake to keep Brisbane Removalists indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Brisbane Removalists to a third party in settlement of a claim or dispute on the advice of Brisbane Removalists’ legal advisers) incurred or suffered by Brisbane Removalists arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Brisbane Removalists’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Brisbane Removalists may take such action as Brisbane Removalists deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Brisbane Removalists may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Brisbane Removalists may transfer, sub-contract or otherwise deal with Brisbane Removalists’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Brisbane Removalists’ Privacy Policy and Cookie Policy constitute the entire agreement between you and Brisbane Removalists in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Privacy Policy and Cookie Policy

Link to Cookie Policy

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the State of Queensland Australia and by the Federal laws of the Commonwealth Government of Australia and the Australian Privacy Act 1988, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the State of Queensland Australia and by the Commonwealth Government of Australia.

Brisbane Removalists Ownership

Brisbane Removalists is owned and operated by Urban Island Enterprises Pty Ltd.

Contact Details

Please feel free to contact us if you require any more information concerning our Terms and Conditions policy by emailing info@brisbaneremovalists.com.au

Contact our Brisbane Removalists to discuss your personal needs and find out how we might be able to make your move easy

Google Rating
4.7
Based on 644 reviews
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Urgent Last
Minute Moves

Saturday, July. 27th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Monday, July. 29th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, July. 30th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, July. 31st

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, August 1st

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Friday, August 2nd

Morning:
  • House or Unit move 1 – 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, August 3rd

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

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​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read Our Reviews

Brisbane Removalists
Excellent
4.7
Based on 644 reviews
review us on
Moving is a sucky business but Eileen, Marlon and Luis from Brisbane Removalists made the whole thing suck far less than it could have. Nothing was too much trouble, they packed the truck like tetris and they were gentle and thoughtful with everything. I heartily recommend for your next move.
Response from the owner: Thank you, Kathy, we really appreciate your feedback and for taking the time to do this. Sucky is a great way of explaining moving. So glad we made it less sucky! The teams are well trained to do moves so it does make the process easier and allows you to feel confident that your precious items arrive in one piece. We wish you all the very best in your new home Kathy. Hopefully the warm weather will return soon. Eileen
Erick and Elvis helped us with moving from an apartment to a house and they were both great. They took care of our stuff, were friendly, and personable. They both deserve recognition for the hard work that they do and would use them again in the future if needed. :)Thanks!
Response from the owner: Hi Liane, thank you so much for your lovely review. They are truly superstars! I will let them know that you have given them 5 stars! We are happy that your move went so well, and we wish you all the very best in your new home. Eileen, Thomas and the team.
2 great young guys professional courtesy on - time and nothing was too much trouble they cared about our furniture as if it was their own. Would recommend them to anyone.
Response from the owner: Thank you, Katrina for reviewing the team. I will let Jesus and Jonathan know that their work was appreciated. We wish you all the very best in your new home even if it was not far from the last. It is definitely quieter on the new side. :) Katrina
Professional and reliable. Took great care of our item.
Response from the owner: Good morning, Holly! Lovely to have the first email of the day as a 5-star review. :) Thank you for taking the time to do this especially for such a quick and painless move. Enjoy! Take care and thank for using our services. I will let Erick's team know. Eileen
I recently had the pleasure of working with Brisbane removalists. during my house move in Brisbane city. From start to finish, their service was exceptional! Here's why I highly recommend them:1. **Punctual and Efficient**: The team arrived right on time and wasted no time getting to work. They handled everything with precision and care.2. **White-Glove Service**: Their personalized approach made me feel like a valued customer. They truly go above and beyond to ensure a smooth move.3. **No Double Handling**: Brisbane removalist's process minimizes the risk of damage by avoiding unnecessary handling of your belongings. This attention to detail impressed me.4. **Professionalism**: The team wrapped my furniture items in blankets, protecting them during transit. Their expertise and professionalism were evident throughout.Overall, Brisbane Removalists is absolutely the best choice for your move in Brisbane! I give them a solid 5 stars ⭐⭐⭐⭐⭐.
Response from the owner: Good morning, Siavash, what a lovely way to start my day! We are so happy that you found our service to be 5-star. We try our very best to ensure that all our customers feel this way. We have excellent teams that really care and are reliable and professional. I am thrilled that you took the time to write so much and outline this. They work hard to maintain this standard. You had Andre and Joao on your move. I will let them know how happy you were. Thank you for taking the time to give us a shout out as word of mouth and google reviews are how we continue to keep a strong profile in the community. We wish you all the very best in your new home and hope you find your feet soon once the daunting prospect of unpacking is done. :) Eileen and the team.
Amazing company, I definitely recommend these fellas to anyone moving and/or need storage.Shout out to Isaac, Camilo and Eileen.The boys just came in and smashed it ae, got the job done efficiently and were very professional. They handled our furniture and white goods with care, and have excellent communication skills.Eileen, what can I say suga, the struggle was real for our family this morning but you came through for me my palagi sister. From the bottom of our hearts fa'afetai lava, God bless you and your family 🙏🙏🙏Take care, Epi xo
Response from the owner: Malo lava Epi, fa'afetai for the lovely review. I will let Camilo and Issac know that they reached superhero status once again! So glad we could help you and your family out in such a tough situation. You were pretty amazing to hold it all together given the circumstances. I look forward to sorting the next part of your move with you Epi. Take care - see you for part 2 soon. Eileen
Prior to booking with Brisbane Removalists, I had gotten quotes from a number of different companies, and went with them as they were the only company that didn't spam me with multiple phone calls, texts and emails every day.This being our first larger move, I was fairly stressed about it and was expecting many things to go wrong, but it was smooth and easy throughout the process. Eileen was super responsive and friendly in the booking process. We had a last-minute change in schedule with under 24h until the move needed to commence, but Eileen was able to accommodate us for the next day, without any dramas.Our movers were Dairo and Camilo. They showed up with big smiles and got to work quickly. I was very impressed with how strong and careful they were. We had an apartment-to-apartment move, and there was no damage to any of our walls or lifts, nor to any of our belongings. I could barely hear any noise as they were working, which is a testament to how gentle they were. We had some heavy and delicate items (piano, artworks), and there was no damage, not even on the plastic wrapping.Overall I was very impressed by the level of service and care and hope to use them again for my next move!
Response from the owner: What a super review you have given us. Thank you, Delia. This is wonderful to hear. I am thrilled me made your move a stress-free and a successful one. Large moves are stressful, but we have true superheroes on our staff that know exactly what they are doing and how to handle goods properly and always come with a smile. I will pass this on to Dairo and Camilo. They will be very happy to see their names in lights! We wish you all the very best in your new home Delia. I am sure the boxes will soon disappear, and you will be able to put your feet up and enjoy your new surroundings. Eileen and the team.
Best guys, super fast, extremely careful and hardworking. Would highly recommend. AAA+++
Response from the owner: Good morning, Karla! always wonderful to start my day off with a wonderful review! I will definitely let Sebastian and Jonathan know that they were superheroes! Thanks for being loyal to our company...should I say Auf wiedersehen? Hopefully we will see you again soon. Eileen and the team. :)
From our initial inquiry, Eileen was very transparent and detailed which made us feel reassured about our move. We also had a last minute booking which they were able to cater for. We were stressed about our TV with a thin panel but the team were able to use padding, blankets and their experience to move it without any problems. The movers, Nathan and Liuz, were very efficient and safe with good manual handling practices. We highly recommend these two lads! They are machines! They were quick, organised and attentive. They were also ready and willing to listen to our needs and requests. This was something we and others really appreciate! You’ve got a great combo with this team. Thank you, Brisbane Removalists!
Response from the owner: What a lovely review Savannah. Nathan and Liuz are very much superheroes. We would be lost without them and all our super teams. I want to thank you for taking the time to write this and to support the effort they made to make your move so easy. I am sure they had a lot of fun on the day. We wish you a happy landing in your new home and all the very best. I hope the boxes disappear quickly so you can enjoy it even more. Eileen and the team
Very polite, punctual and friendly.
Response from the owner: Thanks Jonathan, lovely to hear this. I will let Erick and Daniel know that you gave them 5 stars. They will be thrilled. Enjoy your new home. I hope you settle well. Eileen and the team.
Fantastic job guys, I would highly recommend Brisbane Removalist. Once again a fantastic team definitely the best removalist I have ever used.
Response from the owner: Hi Kevin, thank you for taking the time to review us. I will pass on your thanks to Dairo, Diego and David. They are superheroes and have a great work ethic. Glad we could help make your move a little easier. Container moves certainly remove the stress of double settlements and such like. We will see you again soon for the container drop off. Take care, Eileen, Thomas and the team.
I called them at 10am today, asking if I could relocate my business. The truck arrived at 3, and 5 hours later we had the entire business in a new location. Super helpful guys, and great customer service - booking was also easy.
Response from the owner: Thanks, Steve for the lovely review. So glad we could help out last minute. You also made it very uncomplicated. We wish you luck with your business expansion! Maybe we can move you next time when you are in need of an even bigger office. :) Eileen and the team.
The team was puntual, professional and really helpful!Eileen also provides an excellent customer service and was patient with all our questions. We would definitely recommend!
Response from the owner: Hi Maria, thank you for the lovely review. So happy your move went smoothly. We love to know that we have made a difference in what usually is a stressful day. I enjoyed chatting with you on the phone. I so enjoy fun clients like you. Makes my day! Enjoy your new home, Maria.
We recently moved some items out of storage with Brisbane Removalists and I can’t recommend them enough. The two guys arrived early. They were very pleasant and accommodating and showed much care with our furniture and our walls. The price was reasonable and communication was clear from time of booking to completion of the move. I wouldn’t hesitate to use them again.
Response from the owner: Thank you so much for the review, Jan. Glad this went more smoothly than your last experience. Hopefully we have restored your faith in removalist companies. It is a mine field to find the right company. Word of mouth and google reviews are often the most reliable means of getting the right company, which is why we really appreciate you having taken the time to let others know. We do not advertise and rely purely on reviews and word of mouth. I will let Erick and Nicolas know that they were superstars today! We wish you all the very best Jan. Happy landing. :) Eileen Thomas and the team
Fantastic service. We had a dual settlement which was stressful enough. The guys they sent out to us were very professional, extremely hard working and very careful with our belongings. I will be using them from now on and I suggest you do as well if you want a stress free and professional job. 10 out of 10.
Response from the owner: Hi Bryce, thank you for the lovely review. Despite it being a very stressful day for you with double settlement, you remained so cheerful and positive. I am sure the team had a great fun with you all day. I will let Luiz, and both Camilos know that you have given them a 5-star review. You were wonderful to deal with from A to Z and we look forward to hearing from you again with your next family move. Good luck with your next building project! Eileen, Thomas and the team. (and Dobby the office cat!)
Eileen and the boys made this move as easy as possible. Such a great team, smiling, hard working and organised. True professionals in every way. Thank you so much.
Response from the owner: Hi Rachel, so happy that your container moves went so well for you and super happy that we were able to fit everything in the one container for you, rather than two. I am glad we opted for one with back up rather than bringing out two from the start. Thank you for taking the time to thank our superheroes - they do a stellar job. I will let David, Julian, Javier, Nicolas and Andres know. We wish you all the best in your new home and a wonderful rest of the year. Eileen, Thomas and the team. :)
We have used Brisbane Removalists twice for two removals from offices in the Brisbane CBD and, each time, they have been so easy to deal with. They are available quickly, extremely polite and professional, the removalists are super stars and the invoicing and payment is very easy. We will continue to use them for all future moves. Thank you!
Response from the owner: Hi Sharnie, thank you so much for such a lovely and kind review. This made my day! I will let Erick and Nicolas know that you were so happy with them. YES, they are superstars! We are fortunate to have great teams and are very lucky in this respect as we would not be successful without them and their wonderful work ethic. I am so glad that we have made your moves seamless. I look forward to working with you in the future Sharnie. Eileen, Thomas and the team.
The guys we had were amazing they worked extremely hard, were polite, and made sure everything was in the correct place before they left. We will definitely recommend and use them again!
Response from the owner: Hi Jordy, thank you for your lovely review and taking the time to thank the team. I will let Vanderson, Fredy and Santiago know. We love to hear that you appreciate their work but also their attitude and work ethic as we do. They are fantastic and we love having them on the team. :)
I've used this company to move twice now, and both times they did great! My first time was two years ago, and the guys did such a great job that I didn't have to think twice about coming back. The second time around was just as fantastic. Friendly and efficient service all around.
Response from the owner: Thank you Vassili, for taking the time to write us a review. We love return customers and are very happy to hear that the service we offer is consistent. I thoroughly enjoyed catching up with you. You also make our job easy. You have such a great personality and attitude. I am sure Andre and Luis had a lot of laughs. Hope to see you again in the future. Enjoy your new home! Eileen
They moved us from Kenmore to Manly, they guys were on time, courteous and did everything in a timely manner.
Response from the owner: Hey Graeme, thank you for the review. Happy that it all went to plan and that you appreciated our services. I hope you settle well into your beautiful new home in Manly. :) Enjoy the view!
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