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Brisbane Removalists

Terms and Conditions

Terms and Conditions for Brisbane Removalists

 If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at Contact Us.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 [eighteen] years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

Terms and conditions quick reference guide​

Do you accept this privacy policy? YES/NO?
We strongly recommend that you read these terms and conditions fully before making your decision to agree or disagree.

License to use website

Unless otherwise stated, Brisbane Removalists, owned and operated by Urban Island Enterprises Pty Ltd, and/or its licensors own the intellectual property rights published on this website and materials used on this website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website in neither print nor digital media or documents (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website – except for content specifically and expressly made available for redistribution; or
  • republish or reproduce any part of this website through the use of iframes or screenscrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of this website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without Brisbane Removalists’ express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • ‘framing’ (iframes)
  • Article ‘Spinning’

Restricted access

Access to certain areas of this website is restricted. Brisbane Removalists reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website. Brisbane Removalists may change or modify this policy without notice.

If Brisbane Removalists provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security..

Brisbane Removalists may disable your user ID and password at Brisbane Removalists sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Brisbane Removalists a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Brisbane Removalists the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Brisbane Removalists or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Brisbane Removalists reserves the right to edit or remove any material submitted to this website, or stored on the servers of Brisbane Removalists, or hosted or published upon this website.

Brisbane Removalists’ rights under these terms and conditions in relation to user content, Brisbane Removalists does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Brisbane Removalists makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Brisbane Removalists does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matters you should consult an appropriate professional.

Limitations of liability

Brisbane Removalists will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Brisbane Removalists has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit the liability of Urban Island Enterprises Pty Ltd, trading as Brisbane Removalists in respect of any:

  • death or personal injury caused by the negligence of Brisbane Removalists or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of Brisbane Removalists; or
  • matter which it would be illegal or unlawful for Brisbane Removalists to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that,  Brisbane Removalists has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Brisbane Removalists’ officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Brisbane Removalists’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Brisbane Removalists.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Brisbane Removalists and undertake to keep Brisbane Removalists indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Brisbane Removalists to a third party in settlement of a claim or dispute on the advice of Brisbane Removalists’ legal advisers) incurred or suffered by Brisbane Removalists arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Brisbane Removalists’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Brisbane Removalists may take such action as Brisbane Removalists deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Brisbane Removalists may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Brisbane Removalists may transfer, sub-contract or otherwise deal with Brisbane Removalists’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Brisbane Removalists’ Privacy Policy and Cookie Policy constitute the entire agreement between you and Brisbane Removalists in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Privacy Policy and Cookie Policy

Link to Cookie Policy

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the State of Queensland Australia and by the Federal laws of the Commonwealth Government of Australia and the Australian Privacy Act 1988, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the State of Queensland Australia and by the Commonwealth Government of Australia.

Brisbane Removalists Ownership

Brisbane Removalists is owned and operated by Urban Island Enterprises Pty Ltd.

Contact Details

Please feel free to contact us if you require any more information concerning our Terms and Conditions policy by emailing info@brisbaneremovalists.com.au

Contact our Brisbane Removalists to discuss your personal needs and find out how we might be able to make your move easy

Google Rating
4.8
Based on 656 reviews
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Urgent Last
Minute Moves

Friday, September 13th

Morning:
  • House or Unit move 1 – 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, September 14th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-2 bedroom
  • Office move
  • Details correct at time of posting

Monday, September 16th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, September 17th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, September 18th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, September 19th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Friday, September 20th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1-2 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

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​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read Our Reviews

Brisbane Removalists
Excellent
4.8
Based on 656 reviews
review us on
This is the second time my family has hired this company. I highly recommend them. Eileen and Thomas are incredibly helpful as you discuss your moving needs and the logistics of moving different items to different locations on the same day. And we trust Erick, and his assistant, with our household items. On time, efficient, friendly, hard working, and no breakages even when dealing with a spiral staircase, tricky un/loading spaces, and lifts. Thank you Brisbane Removalists for reducing the stress of moving.
More positive feedback after yet another successful engagement with Brisbane Removalists. My experience with them has always been great, but the service we've received on this last job has really been above and beyond.Eileen's assistance leading up to this job, including sending a coordinator to drive by the site ahead of time, was amazing.Sadly, despite all their best endeavours, we still had problems, so it just goes to show that sometimes things just do go wrong. They did everything they could to assist, and even incurred additional costs for which we were not charged.The movers themselves were great, and very careful/mindful while moving things. It was a hard job, given the logistical challenges, but they remained courteous and respectful even when they were clearly exhausted at the end.The same comments apply to their other movers, who attended our previous jobs.
Response from the owner: Hi Nik,Thank you for your lovely review. Yes...so hard when access is difficult. We have a lot of office jobs in the CBD with 20 minute loading zone time constraints, early morning or after hours moving only allowed, or height restrictions that no truck will fit under, so we are used to trying to find solutions to the difficult moves, but it is not always easy. I think a lot of the buildings were built at a time where access was not really thought through - we just have to deal with this. Hopefully, the return will be smoother with a transship. So happy that despite the difficulties, you had a good move. We truly do have wonderful moving teams that are the backbone of our reputation. So glad we could help. See you on the next job Nik. :) Eileen
I used Brisbane removalists twice now, one to move from Newmarket to Chermside, and one from Chermside to Everton Hills. The first time, I needed to move on a short notice. The communication with the team was seamless, especially with Eileen, who gave me a call outside of business hours to explain their services, fee breakdown, etc. The two removalists who showed up, Andre and Murilo, where really organised, detailed, and made sure all furniture were removed with care.For the second time, same deal, great communication, everything organised properly, the removalists (I don't remember their names :( ) showed up precisely at the time agreed and I was completely moved in within 4h.I highly recommend them as everyone I dealt with was highly professional and their fees were decent.
Response from the owner: Thank you Victor for your kind words. We try very hard to make our clients' experience a positive and stress-free one. We appreciate that you take the time to acknowledge that the guys did a great job moving you. I am glad I was able to help you out too. It is always nice to be appreciated. :) We hope that you settle in well in your new home. Eileen and the team. I will share this with Murilo and Andre.
I highly recommend Brisbane Removalists. The team were fantastic, very professional and efficient. I couldn’t believe how quickly everything was done. They took care with my things and were lovely to deal with.
Response from the owner: Hey Rebecca, thank you for taking the time to review us. So happy to see that you were impressed with us and the quality of the service we provide. We do try our best to make your move as seamless as possible with our teams of skilled and efficient superheroes. Erick and team always make the client their priority and go over and above every time - we are lucky to have them and our other superhero teams on board. I will make sure Erick knows you gave them a 5 star. We wish you all the best in your new home Rebecca.
Amazing service as always - we have used the team at Brisbane Removalists many times now - and every time, we couldn't be happier
Response from the owner: Thank you, Kath. Really appreciate that you keep coming back to us. Enjoy your séjour. I will join you for the next one!!! Eileen
If you're looking for down to earth, authentic, service focussed, experienced group of people to either move you or remove rubbish ( this review), you will be pleasantly amazed by Brisbane removalists.Being from Sydney, I had to research who to contact for a quote, to help with a number of things.1. Move us to our apartment2. Remove rubbish at our Mums place3. Help with set up of our new place ( unpack and functional help).I chose Brisbane removalists after reading through all the genuine and real reviews left by customers. And those reviews proved true. From my 1st call with Eileen to organising the services, it had been pleasant and personal.For the rubbish removal I had Andre and Juan. What a great team they made. Fast and at the end they did ask to wash their hands which means very hygiene conscious men. They were polite in taking a simple water offering though appreciated it.For my 1st experience in Brisbane having lived in Sydney most of my life, and not being able to call my best guy Sam ( Newington Removalists), this was a fantastic replacement and on par with who I've known...so look no further in making a decision. You will get the best team for the job.
Response from the owner: Good morning, Linda! What a lovely way to start the day! You have taken a lot of time to write this given your very busy schedule...no wonder you start your day so early! We really appreciate the time you took to write all of this. I will let Andre and Juan know that they were superheroes yet again! We look forward to the next stage in the move and hope you get a lot from our decluttering service with Timea. Sounds like a clean and fresh start to a new home. I am sure you will love the sleepier lifestyle Brisbane offers! Really enjoyed our chats. Talk soon. Eileen and the team.
Very easy and pleasant to deal with from start to finish. Eileen was lovely and communication was fantastic. Camilo L and Dairo were a great team to work with even with our road closed at short notice and the rain. They did not stop until the job was done. Highly recommend and would use Brisbane Removalists again.
Response from the owner: Hi Rachel, thank you for your great review and for your wonderful sense of humour when the roads were blocked off and you only found out last minute. You found a solution and took it all in stride. Shame you did not get an autograph from Mark W., but you still got moved despite the chaos. I am glad it all went well, and I totally loved your attitude in the face of adversity. I am sure the Dairo and Camilo had a lot of fun with you!!! Happy landing in your new place. :) Eileen and the team.
Move was very good, removers were professional and efficient. Admin was very helpful with good communication, process reasonable for our circumstances.
Response from the owner: Good morning, Denice, and thank you for taking time to write us a review. I am glad it went well for you and even happier you found your bed legs. Moving is always hectic, so I hope you get through the last of the boxes soon. Happy landing! Eileen and the team.
Eileen and her team have provided an excellent service. Thank you.
Response from the owner: Hey Jamie, thanks for the review. I will let Erick and Elvis know. We are thrilled we could help out and make it an almost seamless experience for you despite the unexpected delay with getting into the centre. We wish you all the very best with the business. :) Eileen and the team.
The two strapping Colombian lads were punctual. And they didn't mind me jumping in and giving a hand . Well done thanks for making the transition seamless.
Response from the owner: Hi Brad, thanks for the lovely review. I will tell Julian and Jese they have their names in lights. Glad to hear they made your move a wonderful one. We are always happy for clients to help out. Anything to make your move quicker and less costly is fine with us. Enjoy your new home. Eileen and the team.
The team was very helpful, hard working and made our move hassle free
Response from the owner: HI Brad, thank you for your review. Glad your move went well. It was a big job! You must be exhausted. Glad we could get the furniture assembled too. Enjoy your new home when the dust settles, and the boxes have disappeared.
Vanderson and his team worked hard all day on what was a tough job. They were careful, very transparent and committed to getting the job done. There was no damage and the mood stayed positive throughout an 11 hour day. I’d definitely ask for Vanderson again!
Response from the owner: Hi Wayne, thank you for the wonderful review. I will let Vanderson, Robson and Thiago know that they were superheroes! That was a long job, and I am sure you must have been exhausted too! Forewarned was forearmed with your drop off location. Glad we put 3 men on the job. I hope you settle well in your wonderful new home. Eileen, Thomas and the team.
A big shout out to Eileen & her staff Nathan & Joao for all there help with moving me. Extremely professional, very punctual, hard working & a great personality from all. Thanks guys for making my experience stress free. Would highly recommend you to all my friends & family! Thanks legends! 😊
Response from the owner: Thanks Rebecca, for the great review. Loved doing your booking. You made me laugh. It was the best way to end a long day in the office! Loved your attitude to life and knew the team would have a ball moving you. I am sure you made the day stress-free yourself! Enjoy your new home and maybe we will stop our busy lives one day to get that coffee we said we should go for! Happy landing from Eileen and the team.
Moving is a sucky business but Eileen, Marlon and Luis from Brisbane Removalists made the whole thing suck far less than it could have. Nothing was too much trouble, they packed the truck like tetris and they were gentle and thoughtful with everything. I heartily recommend for your next move.
Response from the owner: Thank you, Kathy, we really appreciate your feedback and for taking the time to do this. Sucky is a great way of explaining moving. So glad we made it less sucky! The teams are well trained to do moves so it does make the process easier and allows you to feel confident that your precious items arrive in one piece. We wish you all the very best in your new home Kathy. Hopefully the warm weather will return soon. Eileen
Erick and Elvis helped us with moving from an apartment to a house and they were both great. They took care of our stuff, were friendly, and personable. They both deserve recognition for the hard work that they do and would use them again in the future if needed. :)Thanks!
Response from the owner: Hi Liane, thank you so much for your lovely review. They are truly superstars! I will let them know that you have given them 5 stars! We are happy that your move went so well, and we wish you all the very best in your new home. Eileen, Thomas and the team.
2 great young guys professional courtesy on - time and nothing was too much trouble they cared about our furniture as if it was their own. Would recommend them to anyone.
Response from the owner: Thank you, Katrina for reviewing the team. I will let Jesus and Jonathan know that their work was appreciated. We wish you all the very best in your new home even if it was not far from the last. It is definitely quieter on the new side. :) Katrina
Professional and reliable. Took great care of our item.
Response from the owner: Good morning, Holly! Lovely to have the first email of the day as a 5-star review. :) Thank you for taking the time to do this especially for such a quick and painless move. Enjoy! Take care and thank for using our services. I will let Erick's team know. Eileen
I recently had the pleasure of working with Brisbane removalists. during my house move in Brisbane city. From start to finish, their service was exceptional! Here's why I highly recommend them:1. **Punctual and Efficient**: The team arrived right on time and wasted no time getting to work. They handled everything with precision and care.2. **White-Glove Service**: Their personalized approach made me feel like a valued customer. They truly go above and beyond to ensure a smooth move.3. **No Double Handling**: Brisbane removalist's process minimizes the risk of damage by avoiding unnecessary handling of your belongings. This attention to detail impressed me.4. **Professionalism**: The team wrapped my furniture items in blankets, protecting them during transit. Their expertise and professionalism were evident throughout.Overall, Brisbane Removalists is absolutely the best choice for your move in Brisbane! I give them a solid 5 stars ⭐⭐⭐⭐⭐.
Response from the owner: Good morning, Siavash, what a lovely way to start my day! We are so happy that you found our service to be 5-star. We try our very best to ensure that all our customers feel this way. We have excellent teams that really care and are reliable and professional. I am thrilled that you took the time to write so much and outline this. They work hard to maintain this standard. You had Andre and Joao on your move. I will let them know how happy you were. Thank you for taking the time to give us a shout out as word of mouth and google reviews are how we continue to keep a strong profile in the community. We wish you all the very best in your new home and hope you find your feet soon once the daunting prospect of unpacking is done. :) Eileen and the team.
Amazing company, I definitely recommend these fellas to anyone moving and/or need storage.Shout out to Isaac, Camilo and Eileen.The boys just came in and smashed it ae, got the job done efficiently and were very professional. They handled our furniture and white goods with care, and have excellent communication skills.Eileen, what can I say suga, the struggle was real for our family this morning but you came through for me my palagi sister. From the bottom of our hearts fa'afetai lava, God bless you and your family 🙏🙏🙏Take care, Epi xo
Response from the owner: Malo lava Epi, fa'afetai for the lovely review. I will let Camilo and Issac know that they reached superhero status once again! So glad we could help you and your family out in such a tough situation. You were pretty amazing to hold it all together given the circumstances. I look forward to sorting the next part of your move with you Epi. Take care - see you for part 2 soon. Eileen
Prior to booking with Brisbane Removalists, I had gotten quotes from a number of different companies, and went with them as they were the only company that didn't spam me with multiple phone calls, texts and emails every day.This being our first larger move, I was fairly stressed about it and was expecting many things to go wrong, but it was smooth and easy throughout the process. Eileen was super responsive and friendly in the booking process. We had a last-minute change in schedule with under 24h until the move needed to commence, but Eileen was able to accommodate us for the next day, without any dramas.Our movers were Dairo and Camilo. They showed up with big smiles and got to work quickly. I was very impressed with how strong and careful they were. We had an apartment-to-apartment move, and there was no damage to any of our walls or lifts, nor to any of our belongings. I could barely hear any noise as they were working, which is a testament to how gentle they were. We had some heavy and delicate items (piano, artworks), and there was no damage, not even on the plastic wrapping.Overall I was very impressed by the level of service and care and hope to use them again for my next move!
Response from the owner: What a super review you have given us. Thank you, Delia. This is wonderful to hear. I am thrilled me made your move a stress-free and a successful one. Large moves are stressful, but we have true superheroes on our staff that know exactly what they are doing and how to handle goods properly and always come with a smile. I will pass this on to Dairo and Camilo. They will be very happy to see their names in lights! We wish you all the very best in your new home Delia. I am sure the boxes will soon disappear, and you will be able to put your feet up and enjoy your new surroundings. Eileen and the team.
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