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Brisbane Removalists

Privacy Policy.

Privacy Policy for Brisbane Removalists

Brisbane Removalists respects your rights. Your right to privacy and security when it comes to your Personal Data and other sensitive information.

We respect your right to know what data we collect, how we collect it, what we do with it and your right to choose.

This document outlines how we use and protect your personal information and how you can have your say regarding this.

As an Australian based company, we are required to comply with the Australian Privacy act 1988 and any updates that may be legislated to the act. As the internet is a global community and the rest of the globe is working towards international compliancy, we have made the decision to go further than the Australian Regulations require and to extend our policies to, where possible, comply with the General Data Protection Regulations (GDPR) as regulated in the European Union (EU).

Privacy policy quick reference guide​

Do you accept this privacy policy. YES/NO? We strongly recommend that you read these terms and conditions fully before making you decision to agree or disagree.

Website Visitors

non-personally-identifying information

Brisbane Removalists as do the majority of websites, collect non-personally-identifying information from their Website Visitors, of the type that web browsers and servers record and supply. These are such things as your browser type, the language you speak and use, time and date that you visit our site, and which pages you visit. The referring website, such as Google, Bing or any third-party websites is also collected and supplied by the servers and browsers.

From time to time this non-personally-identifying information may be released and share with trusted third-party partners for reports and other information gathering processes in an effort to improve the visitors’ experiences on our website with future upgrades and functions.

This non-personally-identifying information is classed as essential to the operation and functionality of our website. Without it, it would not be possible to serve up to you, a complete and operational website to serve your needs. Rest assured, we cannot identify “real people” from this data.

Potentially Personally-identifying information

Brisbane Removalists also collects Potentially Personally-identifying information such as Internet Protocol (IP) addresses and other identifying information to enable us to serve up to you a better user experience and to help improve our website for you and future website visitors.

Brisbane Removalists does NOT use this information to identify our website visitors/users other than in the ways listed below.

Collection of Personally-Identifiable Information

We here at Brisbane Removalists only have access to your personally-identifiable information, other than IP Addresses, when you, the User supply such information by way of completing a “form” or sending us an “email” or opting into a “promotion” or other types of activity where the user supplies us such information or has any other voluntary interaction with us. The amount and type of information collected and stored is dependent on the type of interaction the visitor/user engages in.

All such information collected by Brisbane Removalists will always be handled and stored in the most safe and secure way in accordance with the current legal guidelines and regulations.

Personally-Identifiable Information and how it is protected

Brisbane Removalists discloses your Personally-Identifiable Information only to our Administrators, all based here in Australia and to our trusted third-party partners who have proven that they are compliant with all current legal guidelines and regulations.

Your Personally-Identifiable Information is stored and protected on our secure servers or the secure servers of our trusted third-party partners and regular security and maintenance checking occurs to ensure that these servers stay up to date with the latest technologies.

Brisbane Removalists does NOT and will NOT supply, sell, swap or exchange your Personally-Identifiable Information to anyone. Your Personally-Identifiable Information may from time to time be supplied to other parties when we are required to by law or when [Website /business Name] believes in good faith that supplying such information is being done to protect Brisbane Removalists, our trusted third-party partners or the public in general.

If you agree we may, from time to time, contact you, usually by email to inform you of appropriate promotions and developments concerning our site and services or to request either general or specific feedback from you.

Brisbane Removalists hate spam as we are sure you do too. Therefore, we will not contact you very often other than in response to a request form you to do so. Furthermore, you will be able easily “unsubscribe” to any contact strings at every stage of contact.

Use of Cookies

Brisbane Removalists uses cookies for the collection of information in regard to how our visitors use our website. This information is used to track which pages you visit and for how long, what you clicked on and other details regarding your use of our website. This is done to enable us to improve the User Experience on our site.

Brisbane Removalists requests that when you first visit our site, that you choose what level of cookie use you consent to us using to collect your data. Once you have made this choice our website will remember your choices and respect them.

Our system will periodically ask you to re-consent to your data collection as regulated by law. This is usually, but not always, every 60-90 days.

If you decide to change your level of consent at any time, please"Click Here" to access the cookie settings.

Third Party Links

In an effort to increase your User Experience on our website and to occasionally recommend other services and to sometimes supply you with value added content, we occasionally place third party links within the content of our website.

Where possible the destination of these third-party links has been checked for GDPR/APP Compliancy but at no point do we offer any guarantee of this. We recommend that when visiting these third parties, that users should take the time to read their “Privacy & Cookie” policies and their “Terms and Conditions

Trusted Third Party Partners

Brisbane Removalists partners with Trusted Third-Party Partners to facilitate some functionalities within our site. We only partner with recognised third parties that have satisfied us that they are compliant with all relative current legal guidelines and regulations.

These Trusted Third-Party Partners are:

  • Urban Island Enterprises Pty Ltd
  • Google LLC
  • Mailchimp
  • Arrested Graphics and Web Solutions
  • Facebook
  • Twitter
  • Ultimate GDPR
  • Wordfence Security
  • UpdraftPlus
  • Perfmatters LLC

How we use your Personal Information

The personal Information/data we collect from you is used in several ways but always in accordance with the current relative legislations and guidelines.

What Legal Grounds relate to the processing of Personal Information.

Although there many different Legal Grounds for personal Data Processing, the 3 Legal Grounds that relate to your personal data and the processing by Brisbane Removalists are:

  • The Legitimate Interests in the effective delivery of services and information to our Users

  • Explicit Consent given by our Users

  • Legal Obligations as required by legislation and relative Laws.

Your Rights Concerning Your Personal Information

Personal Data Access

Personal Data collected, Stored and Processed by Brisbane Removalists remains the property of the User from whom it was collected and as such the User has the right to request a copy of this information. Brisbane Removalists is required to supply this information in a timely manner by way of a secured process that insures it is only supplied to the User to which it belongs. To request your data please

Personal Data Rectification

Brisbane Removalists has a responsibility to ensure that any data collected, stored or processed is correct. If a User finds an error in any of their Data stored by Brisbane Removalists the User has the right to request that the data be corrected.

To request the correction of your data please 

Your Right to be Forgotten

Brisbane Removalists is obligated to respect a User’s Right to be Forgotten. If a User requests that their data collected, stored and processed by us, be deleted we are obliged to comply within a reasonable time.

To request the deletion of your personal information please 

Data Retention Time

Personal information collected by Brisbane Removalists is only kept for the appropriate time required for the purpose for which the user has given consent or for the period required by any governing laws under the “Legal Obligations” Legal Grounds rules.

Personal Data Breach

Although every effort is made to protect both the users’ personal information as well as Brisbane Removalists the possibility of a “Data Breach” is always there. Under legislation Brisbane Removalists is required to notify the Government Controlling Body and the relevant User if such a breach occurs. This notification must be actioned within 21 days of a breach occurring.

Your right to lodge a complaint

As the owner of your personal information you have the right to lodge a complaint if you feel that Brisbane Removalists has collected, stored or processed your personal information in a way that breaches the relevant legislations and guidelines.

The process to action a compliant is to firstly contact Brisbane Removalists by email If Brisbane Removalists does not satisfy you with the responding actions taken you can then contact the governing body as detailed below:

Office of Privacy Commissioner
GPO Box 5218
Sydney NSW 2001

Changes to our Privacy Policy

Brisbane Removalists suggests that Users frequently check our Privacy Policy and other documentation such as our “Cookie Policy” and “Terms and Conditions” for updates and changes.

Brisbane Removalists reserves the right to action such updates as required by Government Legislation and other governing laws.

Ownership of Brisbane Removalists

Brisbane Removalists is owned and operated by Urban Island Enterprises Pty Ltd.

Contact Details

Please feel free to contact us if you require anymore information concerning this privacy policy by emailing

Contact our Brisbane Removalists today and discuss your personal needs and find out how our friendly team can make your next move a breeze

Google Rating
Based on 632 reviews

Urgent Last
Minute Moves

Saturday, June. 22nd

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-2 bedroom
  • Office move
  • Details correct at time of posting

Monday, June. 24th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, June. 25th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, June. 26th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, June. 27th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Friday, June. 28th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, June. 29th

  • House or Unit move 1 – 5 bedroom
  • Office move
  • House or Unit move 1-3 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

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We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read Our Reviews

Brisbane Removalists
Based on 632 reviews
review us on
Fantastic job guys, I would highly recommend Brisbane Removalist. Once again a fantastic team definitely the best removalist I have ever used.
Response from the owner: Hi Kevin, thank you for taking the time to review us. I will pass on your thanks to Dairo, Diego and David. They are superheroes and have a great work ethic. Glad we could help make your move a little easier. Container moves certainly remove the stress of double settlements and such like. We will see you again soon for the container drop off. Take care, Eileen, Thomas and the team.
I called them at 10am today, asking if I could relocate my business. The truck arrived at 3, and 5 hours later we had the entire business in a new location. Super helpful guys, and great customer service - booking was also easy.
Response from the owner: Thanks, Steve for the lovely review. So glad we could help out last minute. You also made it very uncomplicated. We wish you luck with your business expansion! Maybe we can move you next time when you are in need of an even bigger office. :) Eileen and the team.
The team was puntual, professional and really helpful!Eileen also provides an excellent customer service and was patient with all our questions. We would definitely recommend!
Response from the owner: Hi Maria, thank you for the lovely review. So happy your move went smoothly. We love to know that we have made a difference in what usually is a stressful day. I enjoyed chatting with you on the phone. I so enjoy fun clients like you. Makes my day! Enjoy your new home, Maria.
We recently moved some items out of storage with Brisbane Removalists and I can’t recommend them enough. The two guys arrived early. They were very pleasant and accommodating and showed much care with our furniture and our walls. The price was reasonable and communication was clear from time of booking to completion of the move. I wouldn’t hesitate to use them again.
Response from the owner: Thank you so much for the review, Jan. Glad this went more smoothly than your last experience. Hopefully we have restored your faith in removalist companies. It is a mine field to find the right company. Word of mouth and google reviews are often the most reliable means of getting the right company, which is why we really appreciate you having taken the time to let others know. We do not advertise and rely purely on reviews and word of mouth. I will let Erick and Nicolas know that they were superstars today! We wish you all the very best Jan. Happy landing. :) Eileen Thomas and the team
Fantastic service. We had a dual settlement which was stressful enough. The guys they sent out to us were very professional, extremely hard working and very careful with our belongings. I will be using them from now on and I suggest you do as well if you want a stress free and professional job. 10 out of 10.
Response from the owner: Hi Bryce, thank you for the lovely review. Despite it being a very stressful day for you with double settlement, you remained so cheerful and positive. I am sure the team had a great fun with you all day. I will let Luiz, and both Camilos know that you have given them a 5-star review. You were wonderful to deal with from A to Z and we look forward to hearing from you again with your next family move. Good luck with your next building project! Eileen, Thomas and the team. (and Dobby the office cat!)
Eileen and the boys made this move as easy as possible. Such a great team, smiling, hard working and organised. True professionals in every way. Thank you so much.
Response from the owner: Hi Rachel, so happy that your container moves went so well for you and super happy that we were able to fit everything in the one container for you, rather than two. I am glad we opted for one with back up rather than bringing out two from the start. Thank you for taking the time to thank our superheroes - they do a stellar job. I will let David, Julian, Javier, Nicolas and Andres know. We wish you all the best in your new home and a wonderful rest of the year. Eileen, Thomas and the team. :)
We have used Brisbane Removalists twice for two removals from offices in the Brisbane CBD and, each time, they have been so easy to deal with. They are available quickly, extremely polite and professional, the removalists are super stars and the invoicing and payment is very easy. We will continue to use them for all future moves. Thank you!
Response from the owner: Hi Sharnie, thank you so much for such a lovely and kind review. This made my day! I will let Erick and Nicolas know that you were so happy with them. YES, they are superstars! We are fortunate to have great teams and are very lucky in this respect as we would not be successful without them and their wonderful work ethic. I am so glad that we have made your moves seamless. I look forward to working with you in the future Sharnie. Eileen, Thomas and the team.
The guys we had were amazing they worked extremely hard, were polite, and made sure everything was in the correct place before they left. We will definitely recommend and use them again!
Response from the owner: Hi Jordy, thank you for your lovely review and taking the time to thank the team. I will let Vanderson, Fredy and Santiago know. We love to hear that you appreciate their work but also their attitude and work ethic as we do. They are fantastic and we love having them on the team. :)
I've used this company to move twice now, and both times they did great! My first time was two years ago, and the guys did such a great job that I didn't have to think twice about coming back. The second time around was just as fantastic. Friendly and efficient service all around.
Response from the owner: Thank you Vassili, for taking the time to write us a review. We love return customers and are very happy to hear that the service we offer is consistent. I thoroughly enjoyed catching up with you. You also make our job easy. You have such a great personality and attitude. I am sure Andre and Luis had a lot of laughs. Hope to see you again in the future. Enjoy your new home! Eileen
They moved us from Kenmore to Manly, they guys were on time, courteous and did everything in a timely manner.
Response from the owner: Hey Graeme, thank you for the review. Happy that it all went to plan and that you appreciated our services. I hope you settle well into your beautiful new home in Manly. :) Enjoy the view!
We had a very complicated move involving 3 locations. Yet Brisbane Removalists did a great job. With Sam and Eddie everything is easy and smooth. They are polite young men who understood the whole procedure and never complaint. I highly recommend this firm for anyone.
Response from the owner: Hi Doris, Thanks for your glowing review. Sam and Eddie will be thrilled. We appreciate the lovely feedback. I hope your new home is all you wished it to be. Happy landing.
Second time using Brisbane Removalist. I can not recommend them enough. They are incredibly efficient, polite and hard working. Definitely the most affordable around as well. From the moment they arrived to the moment they left they were absolutely incredible. Thank you Andre and Bruno. Thank you Eileen for your assistance.
Response from the owner: Hi Cassandra. Thank you for the lovely phone call this morning to show your appreciation of the boys' work. This made my day and theirs. We really appreciate you writing a review too, as it is probably the last thing on your mind when faced with the mountain of boxes to unpack, so we appreciate this even more. We wish you all the very best in your new home. Hopefully we will see you again sometime in the future :) Eileen and the team.
I highly recommend Brisbane Removalists. Bruno and Andre were both polite and professional. They worked hard loading and unloading, got the job done much faster than I expected. Bruno's driving between the two locations in wet weather conditions was very safe and cautious. I'm very impressed with the team and will be using Brisbane Removalists for any future moves.
Response from the owner: Hi Tommy, what a lovely review. I am always thrilled to see clients appreciate the effort made by the boys. It is a tough job and not made any easier in the rain. They are skilled at what they do, and it is wonderful that they gave you a seamless move. Happy landing in your new home. Eileen
Eileen and her team are absolute lifesavers. After being let down big time by another removal company, Eileen was able to send a team of 3 movers within 30 minutes of me contacting her on a Friday afternoon. Jesus and his team worked well into the night to ensure my move was completed, and provided exceptional service and care when packing and unpacking my goods.I would recommend Brisbane Removalists to anyone. Eileen displayed extreme empathy to the situation my removalists left me in, and was only too willing to assist me.Thanks team, you are a god-send.
Response from the owner: Thank you so much for the lovely review, Joseph, I am so glad we could help out last minute like this. Fridays are usually the busiest day of the week given it is often settlement day, so we were very lucky to have been able to manage this for you. Very happy we could. Moving is stressful enough without being let down last minute. I am sorry you had to go through this. We always try our very best to help out when this happens, and we have enough trucks normally to be able to, but it does take a bit of juggling before we can commit to the job while you patiently waited. I think you were amazingly calm given the circumstances. I am just glad we could get you settled. We wish you all the very best in your new home and I hope that our move erased the bad start it was. :) Eileen and the team: Jesus, Miguel and Santiago
Brisbane Removalists were wonderful. Communication was spot on. Marlon and Bruno were absolute champions on the day of moving. So helpful and pleasant. Giving my dogs lots of love helped as well! Thank you. Will be using again for sure.
Response from the owner: Thank you for such a lovely review. It is nice to know that your experience was special and sounded stress-free. Dogs help! I will let Marlon and Bruno know that you appreciated their help on what can be a very stressful day. I am sure they will be thrilled. I am also sure they enjoyed the dogs' company on the day. We look forward to moving you again if you need it. :) Happy landing! Eileen and the team.
On time, great price and great service.
Response from the owner: Thanks David. Great to know we made your move a successful and stress-free one. Thanks for the review. Happy to help out again for your next move. See you soon!
Great movers we had another mover not turn up the morning they were booked and Brisbane removalist saved the day same price and short notice smooth move, great service happy to recommend to other
Response from the owner: Hi Peter, so happy we could help out. It is stressful enough moving without having someone bail at the last minute especially when it was a big move like yours. Super happy our service was to your expectations. Thanks so much for taking the time to write and recommend us. You were lovely, which helps make the move easier too. The team had a good time moving you. Thank you! Eileen
Jesus and Miguel were fantastic. Fast, cheerful and nothing was too hard. I would definitely recommend to others looking for high quality, well priced removalists.
Response from the owner: Thank you, Jodie. the guys will love to hear this. I have let them know. So happy that the move was a success. They truly are superstars. I hope that you settle quickly and can enjoy your new home. Boxes be gone!!! Eileen and the team.
Can’t recommended Brisbane removalists enough,Miguel and Gauspo were super friendly and more than happy to help. Although our move was down the road to another unit, they loaded up with my help and moved everything to the new place in an hour and a half ! All while being careful and respectful of our items. Very competitive pricing even for a Saturday move.Unreal job boys!
Response from the owner: Hi Anthony, Thank you for this great review. I will pass this on to Miguel Gauspo. Really appreciate the enthusiasm for our service. The boys really try to do their best and keep the balance between speed and care. I hope you enjoy your new home. :) Eileen and the team.
Once again, a great experience. I felt ill the morning of the move so I rang Eileen to postpone and she was amazing. Ended up moving on the same day because I felt better. Andre and his workmate were very professional, and very careful with our household items. I’ve used Brisbane removals probably four or five times now and I will not go anywhere else.
Response from the owner: Thanks Tony for the review & positive feedback and really happy we were able to assist with the move and we lived up to our own high standards. Thanks again.