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Brisbane Removalists

Privacy Policy.

Privacy Policy for Brisbane Removalists

Brisbane Removalists respects your rights. Your right to privacy and security when it comes to your Personal Data and other sensitive information.

We respect your right to know what data we collect, how we collect it, what we do with it and your right to choose.

This document outlines how we use and protect your personal information and how you can have your say regarding this.

As an Australian based company, we are required to comply with the Australian Privacy act 1988 and any updates that may be legislated to the act. As the internet is a global community and the rest of the globe is working towards international compliancy, we have made the decision to go further than the Australian Regulations require and to extend our policies to, where possible, comply with the General Data Protection Regulations (GDPR) as regulated in the European Union (EU).

Privacy policy quick reference guide​

Do you accept this privacy policy. YES/NO? We strongly recommend that you read these terms and conditions fully before making you decision to agree or disagree.

Website Visitors

non-personally-identifying information

Brisbane Removalists as do the majority of websites, collect non-personally-identifying information from their Website Visitors, of the type that web browsers and servers record and supply. These are such things as your browser type, the language you speak and use, time and date that you visit our site, and which pages you visit. The referring website, such as Google, Bing or any third-party websites is also collected and supplied by the servers and browsers.

From time to time this non-personally-identifying information may be released and share with trusted third-party partners for reports and other information gathering processes in an effort to improve the visitors’ experiences on our website with future upgrades and functions.

This non-personally-identifying information is classed as essential to the operation and functionality of our website. Without it, it would not be possible to serve up to you, a complete and operational website to serve your needs. Rest assured, we cannot identify “real people” from this data.

Potentially Personally-identifying information

Brisbane Removalists also collects Potentially Personally-identifying information such as Internet Protocol (IP) addresses and other identifying information to enable us to serve up to you a better user experience and to help improve our website for you and future website visitors.

Brisbane Removalists does NOT use this information to identify our website visitors/users other than in the ways listed below.

Collection of Personally-Identifiable Information

We here at Brisbane Removalists only have access to your personally-identifiable information, other than IP Addresses, when you, the User supply such information by way of completing a “form” or sending us an “email” or opting into a “promotion” or other types of activity where the user supplies us such information or has any other voluntary interaction with us. The amount and type of information collected and stored is dependent on the type of interaction the visitor/user engages in.

All such information collected by Brisbane Removalists will always be handled and stored in the most safe and secure way in accordance with the current legal guidelines and regulations.

Personally-Identifiable Information and how it is protected

Brisbane Removalists discloses your Personally-Identifiable Information only to our Administrators, all based here in Australia and to our trusted third-party partners who have proven that they are compliant with all current legal guidelines and regulations.

Your Personally-Identifiable Information is stored and protected on our secure servers or the secure servers of our trusted third-party partners and regular security and maintenance checking occurs to ensure that these servers stay up to date with the latest technologies.

Brisbane Removalists does NOT and will NOT supply, sell, swap or exchange your Personally-Identifiable Information to anyone. Your Personally-Identifiable Information may from time to time be supplied to other parties when we are required to by law or when [Website /business Name] believes in good faith that supplying such information is being done to protect Brisbane Removalists, our trusted third-party partners or the public in general.

If you agree we may, from time to time, contact you, usually by email to inform you of appropriate promotions and developments concerning our site and services or to request either general or specific feedback from you.

Brisbane Removalists hate spam as we are sure you do too. Therefore, we will not contact you very often other than in response to a request form you to do so. Furthermore, you will be able easily “unsubscribe” to any contact strings at every stage of contact.

Use of Cookies

Brisbane Removalists uses cookies for the collection of information in regard to how our visitors use our website. This information is used to track which pages you visit and for how long, what you clicked on and other details regarding your use of our website. This is done to enable us to improve the User Experience on our site.

Brisbane Removalists requests that when you first visit our site, that you choose what level of cookie use you consent to us using to collect your data. Once you have made this choice our website will remember your choices and respect them.

Our system will periodically ask you to re-consent to your data collection as regulated by law. This is usually, but not always, every 60-90 days.

If you decide to change your level of consent at any time, please"Click Here" to access the cookie settings.

Third Party Links

In an effort to increase your User Experience on our website and to occasionally recommend other services and to sometimes supply you with value added content, we occasionally place third party links within the content of our website.

Where possible the destination of these third-party links has been checked for GDPR/APP Compliancy but at no point do we offer any guarantee of this. We recommend that when visiting these third parties, that users should take the time to read their “Privacy & Cookie” policies and their “Terms and Conditions

Trusted Third Party Partners

Brisbane Removalists partners with Trusted Third-Party Partners to facilitate some functionalities within our site. We only partner with recognised third parties that have satisfied us that they are compliant with all relative current legal guidelines and regulations.

These Trusted Third-Party Partners are:

  • Urban Island Enterprises Pty Ltd
  • Google LLC
  • Mailchimp
  • Arrested Graphics and Web Solutions
  • Facebook
  • Twitter
  • Ultimate GDPR
  • Wordfence Security
  • UpdraftPlus
  • Perfmatters LLC

How we use your Personal Information

The personal Information/data we collect from you is used in several ways but always in accordance with the current relative legislations and guidelines.

What Legal Grounds relate to the processing of Personal Information.

Although there many different Legal Grounds for personal Data Processing, the 3 Legal Grounds that relate to your personal data and the processing by Brisbane Removalists are:

  • The Legitimate Interests in the effective delivery of services and information to our Users

  • Explicit Consent given by our Users

  • Legal Obligations as required by legislation and relative Laws.

Your Rights Concerning Your Personal Information

Personal Data Access

Personal Data collected, Stored and Processed by Brisbane Removalists remains the property of the User from whom it was collected and as such the User has the right to request a copy of this information. Brisbane Removalists is required to supply this information in a timely manner by way of a secured process that insures it is only supplied to the User to which it belongs. To request your data please

Personal Data Rectification

Brisbane Removalists has a responsibility to ensure that any data collected, stored or processed is correct. If a User finds an error in any of their Data stored by Brisbane Removalists the User has the right to request that the data be corrected.

To request the correction of your data please 

Your Right to be Forgotten

Brisbane Removalists is obligated to respect a User’s Right to be Forgotten. If a User requests that their data collected, stored and processed by us, be deleted we are obliged to comply within a reasonable time.

To request the deletion of your personal information please 

Data Retention Time

Personal information collected by Brisbane Removalists is only kept for the appropriate time required for the purpose for which the user has given consent or for the period required by any governing laws under the “Legal Obligations” Legal Grounds rules.

Personal Data Breach

Although every effort is made to protect both the users’ personal information as well as Brisbane Removalists the possibility of a “Data Breach” is always there. Under legislation Brisbane Removalists is required to notify the Government Controlling Body and the relevant User if such a breach occurs. This notification must be actioned within 21 days of a breach occurring.

Your right to lodge a complaint

As the owner of your personal information you have the right to lodge a complaint if you feel that Brisbane Removalists has collected, stored or processed your personal information in a way that breaches the relevant legislations and guidelines.

The process to action a compliant is to firstly contact Brisbane Removalists by email info@brisbaneremovalists.com.au. If Brisbane Removalists does not satisfy you with the responding actions taken you can then contact the governing body as detailed below:

Office of Privacy Commissioner
GPO Box 5218
Sydney NSW 2001
Email: privacy@privacy.gov.au
Website: https://www.oaic.gov.au/privacy/privacy-complaints

Changes to our Privacy Policy

Brisbane Removalists suggests that Users frequently check our Privacy Policy and other documentation such as our “Cookie Policy” and “Terms and Conditions” for updates and changes.

Brisbane Removalists reserves the right to action such updates as required by Government Legislation and other governing laws.

Ownership of Brisbane Removalists

Brisbane Removalists is owned and operated by Urban Island Enterprises Pty Ltd.

Contact Details

Please feel free to contact us if you require anymore information concerning this privacy policy by emailing info@brisbaneremovalists.com.au

Contact our Brisbane Removalists today and discuss your personal needs and find out how our friendly team can make your next move a breeze

Google Rating
4.8
Based on 605 reviews
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Urgent Last
Minute Moves

Tuesday, Feb. 27th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, Feb. 28th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, Feb. 29th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, March. 1st

Morning:
  • House or Unit move 1 – 2 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Saturday, March. 2nd

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Monday, March. 4th

Morning:
  • House or Unit move 1 – 2 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, March. 5th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, March. 6th

Morning:
  • House or Unit move 1 – 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Thursday, March. 7th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, March. 8th

Morning:
  • House or Unit move 1 – 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, March. 9th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

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​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read Our Reviews

Kelly Menses
Kelly Menses
1708598598
The Team from Brisbane Removalists were efficient and friendly from the first phone call to book in our move.The guys on the day were punctual, polite and efficient. Would highly recommend.Thankyou for a great move.
Diane
Diane
1708567314
AAA. Eileen, Rod and all staff were very helpful with the packing, removal,storage, and handling of the furniture and goods in our large 5 bedroom home and delivery to our new home. The fees were very reasonable and everybody were always pleasant. If you ever need to move house then give Brisbane Removalists a call and I am sure you wil not be disappointed with the their help.
Angela Fratar
Angela Fratar
1708465123
We always use Brisbane Removalists as they are the best no problems with booking always turn up on time and fast and professional move they make us have less stress with moving a big thank you to the boys Nathan and his partner very friendly and got the job done very happy repeat customers.
Margot Henry
Margot Henry
1708389070
Brisbane Removalists made our move so easy! Right from the booking process to the day of the uplift. We had excellent packers which really made a difference and the two removalists the day after were superheroes! Thanks for reducing much of the stress of moving. I would use this service again for sure.
Erin
Erin
1708229651
Josh and Tom were fantastic and made the job of moving so much more efficient and pleasant than I expected to be!
Karla Cusack
Karla Cusack
1708084205
Fantastic service. Excellent communication and super hard working guys. They treated each other with respect and our furniture like it was their own.
Bridget Bowe
Bridget Bowe
1708058549
Highly recommend Brisbane Removalists!! Easy booking process, transparent and easy to understand costs, responsive and friendly admin staff and my removalists Tom and Josh were efficient, helpful and friendly.
Catherine G
Catherine G
1708054975
Feb 2024: used these guys to move previously six years ago (review below) and they were great then, and they were great today. Quick, professional, and friendly. Made moving very easy.6 years ago: On time, very funny guys. Did tease us about out inept flat packing abilities when moving desks....which they also fixed up for us! We also got them to take the beds apart and put them together again at the new place, so easy, would recommend asking them to do that. Nothing broken etc, moved efficiently.
I’ve had Brisbane Removalists help me with moving twice now. Both times I’ve been impressed with their speed, communication and precision. Thank you for helping me move, BR! I’d definitely recommend them to anyone looking to hire movers.
Jeff Bull
Jeff Bull
1707453539
Good experience, friendly removalists, not afraid of the rain, packed everything in the truck then met us at the end, and unpacked everything efficiently. Only thing was they were delayed on the earlier job in the day when the client asked for extra work to be done, so we were pushed back until the afternoon. Kept us informed when we asked so that we could schedule other things while waiting.On the whole good service.
I recently hired Tom and Josh from Brisbane Removalists and was very impressed with their service. Tom and Josh arrived promptly and conducted themselves in a professional, friendly and courteous manner, and ensured that all my belongings were safely transported to my new home. I would highly recommend using their services for all your moving needs.
Tshiz
Tshiz
1707186055
Thanks Tom and Josh for helping us with our move. They boys were punctual, efficient and very good at their job.
Janeen Pelly
Janeen Pelly
1707179099
Clear friendly communicationCompetitive pricingProfessional well mannered consideration from Tom and Josh on the truckThe whole experience was efficiency and calm no ‘oh my god what are they doing moments’Highly recommend no need to search any further for your next move.
Jim Lawrence
Jim Lawrence
1707131689
Tom & Josh were very professional.They took great care of my antique furniture, from loading, packing and unloading my furniture.Would recommend them to anyone
Zack Wilson
Zack Wilson
1707118692
Had Erick and Nicholas help move my unit today and they were fantastic. Super friendly and super easy to work with. Couldn’t recommend this business anymore.
Paul Owen
Paul Owen
1706830641
Brilliant and easy service from Tom and Josh. They helped with two heavy / tricky items with no dramas at all. Totally recommend 👍
Megan Harris
Megan Harris
1706219532
We had an amazing expereince with Brisbane Removalists. It was last minute and a much bigger job that I thought and right from the first interaction, they worked hard to squeeze us in. David and Dairo were fabulous and some of our stuff was HEAVY and up stairs! I highly recommend this company to make your move a little less stressful - thanks again!
Deb R
Deb R
1706143350
I cannot recommend this removalist company enough. From speaking with Eileen on the phone in the first instance, I knew our very complicated job was in good hands. The movers over the multiple days took such good care of the house and furniture and were very happy to help with some complex items to move offering suggestions and solutions. Thank you for your friendly, fast and reliable service.
Ontime, Efficient, Hardworking. Overall excellent removalists, Tom and Josh were helping us move yesterday from our old apartment to our new one, as soon as their truck pulled into our loading bay they were quick to set up what they needed and started moving our boxes right away. They were especially good at problem solving when it came to some of our larger furniture (especially our couch) that wouldnt fit in the lift and had to be taken down the stairs. A couch which had previously had to be craned/lifted up the side of the building into apartments we have lived in. They had a great attitude even when dealing with more difficult pieces of furniture and just kept moving. We had budgeted for a 8 hour days work but Tom and Josh were quick enough to get it done in only 6.5 hours but also careful enough that none of our property was damaged. Overall would definately recommend them to anyone else needing removalists.
David Allan
David Allan
1705110739
Big thanks to Brisbane Removalists and big shout out to Ben & Tom who helped us with a tricky move at the last minute. Great service, easy to deal with and very professional. will use again
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