[ditty_news_ticker id="22768"]
[ditty_news_ticker id="22768"]
fortifying data protection article feature image

Fortifying Data Protection After MediSecure

Table of Contents

Brisbane Removalists: Fortifying Data Protection After MediSecure

In the wake of the recent MediSecure data breach, the importance of robust data protection has never been more evident. At Brisbane Removalists, we prioritize the security of our customers’ personal information and have implemented stringent measures to safeguard your data. This article explores the details of the MediSecure breach, its implications, and how Brisbane Removalists is enhancing data protection to ensure your peace of mind.

Understanding the MediSecure Data Breach

What Happened?

The MediSecure data breach exposed the personal and health information of approximately 12.9 million individuals. This breach affected data related to prescriptions and included sensitive information such as healthcare provider details. The incident highlighted significant vulnerabilities in data security within the healthcare sector, prompting a nationwide call for improved data protection practices.

Impact and Response

The breach had far-reaching implications, affecting nearly 13 million Australians. In response, various organizations, including the Office of the Australian Information Commissioner (OAIC) and the Royal Australian College of General Practitioners (RACGP), have emphasized the need for enhanced data security measures. Investigations are ongoing to ensure compliance with privacy obligations and to mitigate the impact on affected individuals.

Lessons from Other Australian Data Breaches

Optus Data Breach

In September 2022, Optus, one of Australia’s largest telecommunications companies, experienced a significant data breach that compromised the personal details of about 9.8 million customers. The stolen data included names, dates of birth, phone numbers, email addresses, and in some cases, passport and driver’s license numbers. The breach underscored the critical need for enhanced security measures and led to regulatory changes, such as amendments to the Telecommunications Regulations 2021, allowing Optus to share limited information with financial institutions to mitigate risks of ID theft and scams

Other Notable Breaches

Other significant breaches in recent years include the unauthorized access incidents at Service NSW and the My Health Record system, highlighting systemic vulnerabilities across various sectors. Each of these breaches has reinforced the need for robust data protection strategies and immediate response mechanisms to safeguard personal information.

Brisbane Removalists' Commitment to Data Security

Our Data Protection Measures

At Brisbane Removalists, we have always prioritized the security of your personal data. In light of the MediSecure breach, we have further strengthened our data protection measures to ensure the highest level of security. Here are some key aspects of our commitment to data security:

  • Data Storage: All our data is stored within Australia, with servers located in Melbourne. This ensures that your data is protected under stringent Australian data protection laws, including the Privacy Act 1988.
  • Latest Security Technologies: Our servers are equipped with the latest version of data security technologies, ensuring robust protection against unauthorized access and cyber threats.
  • Double Layered Security: Our website features double-layered security levels, providing an additional layer of protection for your personal information.

Privacy and Cookie Policies

We have comprehensive privacy and cookie policies in place to ensure transparency and compliance with legal requirements. These policies detail how we collect, use, and protect your data, providing you with peace of mind and confidence in our services.

  • Privacy Policy: Our privacy policy outlines our commitment to safeguarding your personal information. It explains the types of data we collect, how it is used, and the measures we take to protect it.

  • Cookie Policy: Our cookie policy describes how we use cookies to enhance your experience on our website. It also provides information on how you can manage your cookie preferences.

Terms and Conditions

Our terms and conditions set out the contractual agreement between Brisbane Removalists and our customers. They include important information on service provision, payment terms, liability limitations, and dispute resolution. We encourage all customers to read and understand these terms to ensure a smooth and transparent service experience.

Handling Personal Data

We respect your rights concerning personal data. You have the right to access, rectify, or request the deletion of your data. Our dedicated procedures ensure compliance with data protection laws and provide mechanisms for handling your data requests.

  • Access and Rectification: You can request access to your personal data and make necessary corrections if there are any inaccuracies.

  • Right to be Forgotten: You have the right to request the deletion of your personal data from our systems. However, please note that certain personal information may need to be retained for compliance with Australian taxation laws and other regulatory requirements.

  • Data Security Compliance: We adhere to all relevant data protection laws and regulations, ensuring that your personal information is handled with the utmost care and security.

How Brisbane Removalists Stands Out

100% Australian-Based Operations

Brisbane Removalists is a 100% Australian-based company. Our commitment to local operations ensures that we comply with all Australian data protection laws and provide a high level of service tailored to the needs of our Australian customers.

Secure Data Handling Practices

Our secure data handling practices are designed to protect your personal information at every stage of the moving process. From the initial consultation to the final delivery of your belongings, we implement stringent security measures to safeguard your data.

Ongoing Security Enhancements

We continuously review and enhance our data security measures to stay ahead of emerging threats. Our proactive approach ensures that we are always prepared to protect your data against potential breaches and cyber attacks.

Additional Measures for Comprehensive Security

Training and Awareness

At Brisbane Removalists, we believe that a well-informed team is crucial to maintaining data security. We conduct regular training sessions for our employees to ensure they are up-to-date with the latest security protocols and understand the importance of protecting customer data. This training covers various aspects of data protection, including recognizing phishing attempts, securing physical data, and implementing best practices for digital security.

Regular Security Audits

To ensure our data protection measures are effective, we conduct regular security audits. These audits help us identify any vulnerabilities in our systems and processes, allowing us to address them promptly. By regularly reviewing our security protocols, we ensure that our data protection measures remain robust and effective.

Incident Response Plan

Despite our best efforts to prevent data breaches, it is essential to be prepared for any eventuality. We have a comprehensive incident response plan in place to address potential data breaches quickly and effectively. This plan includes steps for containing the breach, assessing the impact, notifying affected individuals, and implementing corrective measures. Our goal is to minimize the impact of any data breach and ensure a swift recovery.

The Importance of Local Data Storage

Compliance with Australian Laws

Storing data within Australia ensures compliance with local data protection laws, including the Privacy Act 1988 and the Australian Privacy Principles (APP). These principles outline strict guidelines for the collection, storage, and use of personal information, ensuring that your data is handled with the highest level of care and transparency.

Enhanced Data Security

By keeping our data storage operations within Australia, we benefit from stringent security regulations and robust infrastructure. Our servers in Melbourne are equipped with advanced security technologies, providing a secure environment for storing sensitive information. This local approach minimizes the risk of data breaches and unauthorized access.

Faster Response Times

Local data storage allows for quicker response times in the event of a security incident. Our Melbourne-based servers enable us to address any issues promptly, reducing downtime and ensuring that our services remain reliable and secure. This proximity also enhances our ability to conduct regular security audits and maintenance.

Case Study: MediSecure Breach and Our Proactive Measures

Lessons Learned

The MediSecure data breach highlighted significant vulnerabilities in data protection practices. At Brisbane Removalists, we have taken these lessons to heart and implemented proactive measures to enhance our data security. By analyzing the breach, we identified areas where we could strengthen our defenses and ensure that similar incidents do not occur within our organization.

Proactive Security Enhancements

In response to the MediSecure breach, we have made several proactive enhancements to our data protection measures. These include:

  • Advanced Encryption: We have implemented advanced encryption techniques to protect sensitive data both in transit and at rest.

  • Multi-Factor Authentication: To further secure access to our systems, we have introduced multi-factor authentication for all employees and customers.

  • Enhanced Monitoring: Our security team continuously monitors our systems for any signs of unauthorized access or suspicious activity.

Looking Ahead: The Future of Data Protection at Brisbane Removalists

Commitment to Continuous Improvement

Data protection is an ongoing process, and we are committed to continuous improvement. We stay informed about the latest developments in data security and regularly update our protocols to address emerging threats. Our goal is to provide the highest level of data protection for our customers, ensuring that their personal information remains safe and secure.

Customer Trust and Transparency

Building and maintaining trust with our customers is paramount. We are committed to transparency in our data protection practices, ensuring that our customers are informed about how their data is collected, used, and protected. This transparency fosters confidence in our services and demonstrates our dedication to safeguarding personal information.

Investing in Technology

As technology evolves, so do the methods used by cybercriminals. We invest in the latest security technologies to stay ahead of potential threats. By leveraging cutting-edge solutions, we enhance our ability to protect customer data and maintain the integrity of our systems. This includes the use of advanced encryption techniques, secure cloud storage solutions, and robust firewalls to prevent unauthorized access to our networks.

Collaborative Efforts with Industry Experts

To ensure that we are implementing the best possible security measures, Brisbane Removalists collaborates with industry experts and cyber security professionals. These collaborations help us stay informed about the latest threats and the most effective strategies for mitigating them. By working with experts, we can continuously refine our data protection practices and ensure that we are using the most up-to-date security technologies.

Data Breach Response Protocols

In the unlikely event of a data breach, having a well-defined response protocol is crucial. Our data breach response protocol includes steps for quickly identifying the breach, containing the damage, and notifying affected individuals. We also work closely with regulatory bodies to ensure that we comply with all legal requirements in the aftermath of a breach. This proactive approach helps to minimize the impact on our customers and ensures that we can quickly restore the security of our systems.

Customer Feedback and Continuous Improvement

We value feedback from our customers and use it to continuously improve our data protection practices. By listening to our customers’ concerns and suggestions, we can identify areas where we can enhance our security measures. This feedback loop is an essential part of our commitment to providing the highest level of data protection for our customers.

The Role of Regulatory Compliance in Data Protection

Adherence to Australian Data Protection Laws

Brisbane Removalists strictly adheres to all Australian data protection laws, including the Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme. These laws set out the requirements for how we must handle personal information, including the need to notify individuals and the Office of the Australian Information Commissioner (OAIC) in the event of a data breach. Compliance with these laws ensures that we are meeting our legal obligations and protecting our customers’ privacy.

Regular Compliance Audits

To ensure that we are consistently meeting regulatory requirements, we conduct regular compliance audits. These audits assess our data protection practices against the standards set out in Australian law and identify any areas where we need to make improvements. By regularly reviewing our compliance status, we can ensure that we are always operating in line with legal requirements.

The Importance of Transparency

Transparency is a key component of regulatory compliance. We are committed to being transparent with our customers about how we collect, use, and protect their personal information. This includes providing clear and concise privacy policies, as well as being open about any data breaches that occur. By being transparent, we can build trust with our customers and demonstrate our commitment to protecting their privacy.

Future-Proofing Data Protection at Brisbane Removalists

Preparing for Emerging Threats

Cyber threats are constantly evolving, and it is essential to stay ahead of these changes to protect customer data effectively. We invest in research and development to understand emerging threats and develop strategies to counter them. This proactive approach ensures that we are always prepared to handle new challenges in the cyber security landscape.

Continuous Training and Development

Our commitment to data protection extends to continuous training and development for our team. We provide ongoing education and training programs to ensure that our employees are knowledgeable about the latest security threats and best practices. This continuous learning culture helps us maintain a high standard of data protection and ensures that our team is equipped to handle any security challenges that arise.

Leveraging Artificial Intelligence and Machine Learning

Artificial Intelligence (AI) and Machine Learning (ML) are becoming increasingly important tools in the fight against cyber threats. We are exploring ways to leverage these technologies to enhance our data protection measures. AI and ML can help us identify patterns and anomalies in data that may indicate a security threat, allowing us to respond more quickly and effectively.

Building a Culture of Security

At Brisbane Removalists, we believe that data protection is not just about technology; it is also about building a culture of security within our organization. We promote a security-first mindset among our employees and encourage them to take an active role in protecting customer data. By fostering a culture of security, we can ensure that data protection is a priority at every level of our organization.

Conclusion

The MediSecure data breach serves as a crucial reminder of the importance of robust data protection measures. At Brisbane Removalists, we take your data security seriously and have implemented comprehensive measures to ensure the safety and confidentiality of your personal information. Our commitment to data protection, compliance with Australian laws, and proactive security enhancements position us as a leader in secure moving services. Trust Brisbane Removalists to handle your move with the highest level of care and security.

Contact Brisbane Removalists

Embarking on your next move in SEQ’s tight housing market? Brisbane Removalists is ready to support you with a range of tailored moving services. Our expert team is committed to making your transition as seamless and positive as possible.

  • Reach Out for Personalized Support: Whether you’re moving a house, apartment, or office, our team is here to help. Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au to discuss your needs and how we can assist.
  • Office Hours for Your Convenience: Our team is available Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 8:00 AM to 4:00 PM.

We’re closed on Sundays and public holidays, but our online quote requests and messaging are always accessible on our website.

Brisbane Removalists is not just a moving company; we’re your partner in navigating the challenges of today’s housing market. Let us take the stress out of moving, allowing you to focus on the excitement of settling into your new home.

Additional Services for a Stress-Free Move

Furniture Assembly and Disassembly

Our skilled team offers furniture assembly and disassembly services, ensuring that your furniture fits seamlessly into your new home or office space.

Storage Solutions

Should you require temporary storage for your belongings, we provide secure storage solutions to accommodate your needs.

Dump Runs and Donation Drops

As part of our commitment to sustainability, we offer dump runs and donation drops for items you no longer need. This ensures responsible disposal and supports local charities.

Contact Us Today for a Stress-Free Move!

Ready to make your move from Brisbane to Sunshine Coast stress-free ? Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au. Discover the ease of relocation with Brisbane Removalists.

More about us, your one-stop place to go for all your removalists needs & more

For more than a decade now, Brisbane Removalists, experts in moving homes, have offered a wide variety of services. These services which include furniture storage, have helped out many clients and just some of these clients wanted to have their say. You can read what they said on our Reviews page.

To find out how our transparent systems work view our video.

Below, is a list of many of our services we offer to help you with your moving, packing and storage needs.

In an effort to help out more

We love to help our clients with not just our professional and reliable services, but with all the helpful information we can.

If you decide when decluttering for your move that you just have way too much stuff, consider donating through a registered charity. 

So in that spirit, here are a few links to some recognised charities.

MORE GREAT ARTICLES

Moving in the rain article feature image

Moving in the Rain

Moving in the RainSmart Wet Weather Moving Tips for a Safer Relocation Why Rain Creates Challenges on Moving Day Understanding Wet Weather Risks During Relocations

Read More »
The Ultimate Moving Checklist article image of a loungeroom organised ready to move

Ultimate Moving Checklist

The Ultimate Moving Checklist Your Complete Step-by-Step Guide to a Stress-Free Move Pre-Move Planning Phase Setting Yourself Up for Success Early The Ultimate Moving Checklist

Read More »

Office Hours:

SHARE US ON YOUR SOCIALS

Urgent Last
Minute Moves

Saturday, October. 24th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Monday, October. 26th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, October. 27th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, October. 28th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, October. 29th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, October. 30th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, October. 31st

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

Brisbane Removalists banner logo reversed small size

Send Us a Message

Brisbane Removalists banner logo reversed small size

Read Our Reviews

Top rated
Brisbane Removalists4.7
Based on 801 reviews
Jennifer Blanch
3 days ago
Excellent communication, very responsive to last minute changes, removals guys were hard working, competent and courteous, fair price , would absolutely use again
Response from the owner:Thanks for the lovely review, Jennifer. It is always lovely to hear the word courteous - we value this a lot. Of course, hardworking and competent should always be par for the course, but we love to hear we are seen this way too! Look forward to moving you again in the future. Thank you for taking the time to thank the team. I will let Andres and Ricardo know. :) Eileen
Harriet Bowers
1 week ago
Genuinely exceptional service from the team at Brisbane Removalists, I couldn’t be a more satisfied customer!! We originally had our move planned with another removals company for the day before, however the team sent by them turned out to be just two young backpackers, and I ended up awake all night looking for someone to come and move our fridge after they were unable to get it down the stairs. Antje from Brisbane Removalists was up at 6am and let me know she was working on it, not even 40 minutes later she had the guys on their way! Her communication was outstanding, she kept me updated the whole way and she was so lovely. It made such a difference to a stressful situation - thank you Antje!! Erick and Sebastian were both phenomenal: professional, FAST, careful, and so friendly!! They had no trouble at all with the fridge, they knew exactly what they were doing and made everything look and feel easy. They couldn’t have been more helpful either! Nothing was too much trouble and they got it all done so quickly, in the two hours I had them they just about cleared my whole to do list!! Honestly would not hesitate to recommend Brisbane Removalists to anyone and I’d never move with anyone else again. Thanks for a job well done guys!!
Response from the owner:What a lovely review Harriet. I am glad we could help out last minute and solve your problem for you. I will let Erick and Seb know that you have posted this. They love to see their work is appreciated. I love to hear that our teams go the extra mile and we think they are true superheroes too. Thank you for spreading the word. This is our most valued advertising. we wish you all the best and you know where to find us if you ever need us again. Eileen, Thomas and Antje
Hardworking and courteous. Couldn’t ask for me.
Response from the owner:Thanks Warwick for the review. That was a big day for you and for Sebastien and Alex. I bet you are thrilled it is all over finally. We had the big gun truck on this one. I hope you can relax now. Eileen Thomas and Antje.
Alison Devereux
2 weeks ago
Recommended to me by a friend. Good moving experience. Had to empty a storage unit at the last minute. They were able to fit the move in with short notice at a competitive price. Everyone was lovely to deal with and the move went smoothly.
Response from the owner:Hi Alison, thanks for taking the time to review us. Glad we could help last minute. I will let Erick and Seb know you appreciated their work. Wish you all the best. Eileen, Thomas and Antje
Kent Hutchins
2 weeks ago
Very professional, arrived on time, worked hard and not a single item was damaged. Would certainly use again in future. Jose and Giovanny were really friendly too 😁
Response from the owner:Hi Kent, thank you for the lovely review. I will certainly let Gio and Jose know that you appreciated their efforts. I am glad it went so well. We wish you all the best in your new home and although we love return customers, I do hope you do not have to move again so soon. All the best from the BR team. Eileen
Magpie X
2 weeks ago
Consistently used Brisbane Removalists for all our Brisbane moves for many years, highly recommend them. Excellent customer service and office support and the moving individuals are strong, friendly and professional. They made our recent Taringa move very easy
Response from the owner:Thank you for the lovely review. We really appreciate it. We are unsure though who it has come from as it is under a pseudonym. We are grateful nonetheless for such lovely comments. Always happy to have done a good job. I am glad we have been a constant in your moving life and hope to be so again in the future - although I am sure by now you have had enough moving if we have moved you that often. We love repeat customers. Have a great start in your new adventures in your new home and thank you once again for your kind words. Eileen
John
3 weeks ago
Hi there we have had a very good experience with this company from thr first point of contact Antje to the movers Sebastian and Eric who are very strong men who are extremely polite and careful of there surroundings there knowledge of moving was evident. I John and Mai F thank you all for making this move stress free.
Response from the owner:Hi, John, and Mai, thank you for taking the time to review our team and office. It is lovely to hear that we all did our best to make your move seamless and achieved this for you. Seb and Erick are wonderful and always do a great job, so we have to agree with you there. I will certainly pass this on to them and I am sure they will be very happy to hear this. Enjoy the long weekend. Eileen and the team.
Steve Waters
4 weeks ago
I had a great couple of guys turn up Sebastian and Erick they knew what they were doing and very professional and well mannered.
Response from the owner:Hi Steve, thanks for taking the time to review us and the team. I will let Seb and Erick know they did a great job as usual. Have a lovely weekend. Eileen and the team.
Mike Madah
1 month ago
Lovely and proffessional team from booking to hands on job. Have made many removal before and in comparison this is the best.
Response from the owner:Awww thanks Mike. This is a lovely review. So glad we made the move so much easier for you. I will let Gio and Jose know that you appreciated their efforts. It was great that you managed to do the move in one day in the end. This was the best possible outcome. Settlements can be so stressful, so it is great when all goes to plan. Enjoy your new home and I wish you all the best in your new location. It will be a lot quieter! Eileen and the team @ Brisbane Removalists.
Alexandra Bourke
2 months ago
I could not have had a better experience with Brisbane Removalists. They were fairly priced and did an excellent job moving my furniture to the new house, and I appreciated the prompt and friendly responses from Eileen to all my queries. I’ll absolutely be using them for my next move.
Response from the owner:Good morning, Alexandra! What a lovely way to start the day! Thank you for your kind words. We love it when we make a move seamless, rather than that dreadful mountain that has to be climbed. So happy we could help out and we hope that the next step will be a fun adventure...once the boxes stop glaring at you. Many thanks and we look forward to moving you again if and when needed. Hopefully it won't be too soon for your sake! Eileen
Jade Connor
2 months ago
Easy to organise. Showed up early on the day, did the move quickly (although it was a small job).
Response from the owner:Hi Jade, thanks for the review and taking time to review us even though it was a small job. 5 stars back to you for being a great customer too! It was a pleasure. Have a lovely weekend. Eileen and the team
Lisa Allen
3 months ago
Wow, these guys are simply amazing! They moved our business over two days, and it was a huge job. From the very beginning—coming out to provide a quote, keeping us updated throughout the process, and organising every detail—their communication was exceptional. On moving day, the team was professional, hardworking, efficient, and took incredible care with all of our furniture and stock. Nothing was too much trouble, even with the size and complexity of the move. They worked tirelessly while staying positive, super friendly & respectful the whole time. Moving a business is incredibly stressful, but they made the whole experience so much easier for us. We couldn't have asked for a better team and would highly recommend them to anyone looking for reliable, professional removalists. Thank you for making such a massive move go so smoothly!
Response from the owner:Hi Lisa, thank you so much for such a great review. I am thrilled that your move went to plan and we could take the load off you a little. You did a wonderful job organizing this move...glad we did not have to do your job of coordinating all of this in the background, so you could keep the machines turning in the background. We appreciate the lovely feedback for the team. They ARE true superheroes and it is nice for them to hear it as they do not have an easy job. We really appreciate the effort and care they put into each job but most of all their wonderful attitudes especially when having to move people at their most stressed. So happy they made your move a breeze. We wish you all the very best for your new space and if you ever need us again, you know where to find us. Eileen and the team.
Jessica Stones
3 months ago
Helpful and friendly. Good communication
Response from the owner:Hi Jessica, Thanks for this review. I presume you are Jessica we moved on the 31st. :) Your last name above is not what we have in our system. We appreciate you taking the time to thank the team. Take care, Eileen
Chris Gilbert
3 months ago
I had two of the guys bring down some furniture from my apartment with a Super Mini Move. Best money I've ever spent.
Response from the owner:Hi Chris, glad we could help and keep costs down. Our super mini move is designed just for this situation where it does not warrant a 2-hour minimum and call out. Glad we could sort this for you. Best of luck with the long drive and new adventure. :) I wish you all the best. You were great to deal with. Glad we found a solution for you. Eileen
Bec M
4 months ago
I can recommend Brisbane removalists for your next house move, they are very pleasant and helpful, and have excellent moving teams. They make sure the process runs smoothly, and your move gets done. Their prices are fair, for all the work involved, and they have a few options to assist with planning out your move, including storage if needed. Well done, Brisbane removalists!
Response from the owner:Hey Bec, thank you so much for such a lovely review. Really appreciate the time taken to do this. It is usually the last thing you have on your mind when moving! We love that we made your move so easy. I will let Erick and Alex know that you appreciated their efforts. :) Eileen and the team at BR
Patricia Antoine
4 months ago
Both worked hard and were quick and efficient. Highly recommend.
Response from the owner:Hi Patricia, thank you for taking the time to write a review. I am sure Kevin and Derek will be very happy to see this. :) We wish you all the best in your new home and surroundings. :) Eileen and the team
P Leung
4 months ago
Erick and team was very helpful. Arrived on time and completed on time. Will definitely use them again.
Response from the owner:Hi Paul, thanks for the review. Glad your plane was on time! Was a bit of a tricky one to coordinate but we got there in the end! Glad it all went to plan. Enjoy being in your new home. I will let Erick know he has another 5-star review. Eileen and the team.
Erik and his partner were very polite. They communicated throughout the furniture replacement process. Erik sang whilst he worked - a nice atmosphere to create with workmen in your home. The work was handled professionally and with care to ensure no damage to the new kitchen and floors. Highly recommend Thank you Erik and partner.
Response from the owner:Hi Jacqui, this is so lovely to hear. I hope Erick has a nice voice! I have yet to hear him sing at the depot. I will have to add him to our Christmas party talent list. Erick and Alex are a great team. He sent me photos of how he protected the floor too. Any lacquered floor must cure up to ten days before we should roll a heavy fridge on it. They are very tricky! Thank you for taking the time to review the team. They truly appreciate this. :) Eileen
Kajimi Casson
4 months ago
Thanks to Gio and Alex for excellent service and a few laughs along the way. They were efficient and friendly, and moved absolutely everything and placed it neatly within my new house. Much appreciated!
Response from the owner:Thanks for the lovely review, Jemma. I hope that you settle well and that those boxes disappear gradually. Unpacking is sometimes as bad as packing. :) Glad you had fun with the team. They are a lot of laughs. I will send this on to Gio and Alex.
Stephen Glynn
4 months ago
Brisbane Rremovalists transported the contents of our 3 bedroom house from the Country to Brisbane. They were exceptional and work diligently all day in the rain and did all that they could to protect our property. I could not be more pleased with their efforts and would highly recommend them.
Response from the owner:Good morning, Stephen! Thank you for such a glowing review. I will let Vanderson and Jorge know that you were super happy with them. I appreciate you taking the time to review us and our business. It is great to be able to give the team such feedback and appreciation. Rainy days and moving are not fun! I am glad you did more than just survive it. We wish you all the very best in your new home and surroundings. Take care, Eileen and the team.