HAPPY NEW YEAR!

OFFICE CLOSURE: DEC 23 – JAN 4 INCLUSIVE

Emails will be monitored throughout the period, and all confirmed jobs will be carried out as scheduled.
All matters of urgency, please text 0407 164 733

HAPPY NEW YEAR!

OFFICE CLOSURE: DEC 23 – JAN 4 INCLUSIVE

Emails will be monitored throughout the period, and all confirmed jobs will be carried out as scheduled.
All matters of urgency, please text 0407 164 733

transparent process - how it works

Our process tried and true

HOW IT WORKS

We have created a video to help explain just how it works and how the charge is calculated.

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what's involved in when booking our services

How it works page image of us entering a booking into our system

Moving house, apartment or office?

We at Brisbane Removalists wish to help you make a decision. As you can see, our superheroes are at the ready. This is how it works.

Transparent booking service

Each move is broken into 2 parts

The first part is the call out.

This allows your 2 superheroes to get from our depot in Milton to your first property and to return to the depot from your second property once the move is finished.

So, looking on google maps, if you were moving to Chermside from Morningside, you can see it is 15 minutes from Milton to Chermside and then 15 minutes from Morningside to Milton. This is therefore a 30-minute call out fee.

We keep the fee separate to ensure transparency. Sometimes we add a buffer when going to the Gold Coast or Sunshine Coast given the risk of traffic at peak times.  This is set in stone so if we get stuck in traffic, it is on us. 

The second part is the move itself

How the charge is calculated.

The clock starts when the team arrives at your first home. They uplift your goods, drive to your new property and unload.  Then the clock stops. If we get stuck in traffic on the job between pickup and drop-off, it is on you.

For this part of the job, we charge the hourly rate, GST inclusive, without hidden fees. There are no extra fees for stairs, lifts, dismantling of furniture, or sloping driveways.

These are all part of our service.  You just need to multiply the number of hours by the hourly rate and add the call-out.

We rarely have a heavy lift fee. This is only when you have objects that weigh over 120kgs such as a pool table or a piano.

Not only are all our fees GST inclusive, but we do not charge a deposit.  We work on a trust basis. We give you the security of not having to pay anything upfront, but we ask that you do not cancel 3 days before and leave our team without work at the last minute.

We have a 2-hour minimum for all jobs. After this, we charge in 15-minute increments only. So, if you do 4 hours and 10 minutes, you will only be charged 4 hours 15 and not 5 hours.

So, the most frequently asked question is how long will it take? An estimate is all we can give you.

Typically, a one-bedroom will take 2 hours to upload and offload, a 2 bedroom around 4 hours, a 3 bedroom around 6 hours to complete and a 4 bedroom around 8. This is only an estimation and you should base your bedroom size on what you have. If we are only moving the big items, then it will not reflect the true size of the house, but a bedroom size equivalent.

Each move is different

Each move is different and there are 2 factors that will make a positive or negative impact on the time of your move. One is traffic and the other is access. If you have driveway-to-driveway parking, single-storey to single-storey, if you are organized and have everything ready to go, you are only getting us to move the heavy items and if there are no traffic issues, your move will go faster. Feel free to help out!

If however, you have poor access and we have to park down the street, have bad traffic, have to share lifts, navigate underground passages, ramps and glass doors just to get to the lift or pass furniture over balconies that will not fit in the lift or stairs, then it will probably take longer.

Try not to over or under-estimate the size of your move as we do not want to turn up with the wrong-sized truck. Remember, the more you tell us, the better the move.

CHECK OUT THE PROFESSIONAL SERVICES WE HAVE ON OFFER

Brisbane Removalists, your one-stop place to go for all your removalists needs & more

For more than a decade now, Brisbane Removalists, experts in moving homes, have offered a wide variety of services. These services which include furniture storage, have helped out many clients and just some of these clients wanted to have their say. You can read what they said on our Reviews page.

Below, is a list of many of our services we offer to help you with your moving, packing, cleaning and storage needs.

In an effort to help out more

We love to help our clients with not just our professional and reliable services, but with all the helpful information we can. Here is a couple of linnks to some more help to get you ready for your move.

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Read Our Reviews

Excellent
Brisbane Removalists4.7
Based on 764 reviews
Sarah Mackay
24 hours ago
Very prompt, friendly and took care when handling items. I would definitely use Brisbane Removalists again!
William Borbasi
1 week ago
In a word, brilliant, hardworking and knowledgable, did the job, with good humour and a big attention to detail, could not give bigger recommendation of Hallei (may have gotten the spelling wrong but one strong and pleasant individual) and his team mate the ever optimistic and energetic Thomas ... great guys and so was their their helper in the initial upload ... can't recommend them strongly enough ..
Response from the owner:Good morning, William, it is lovely to come into the office with this to start the day. Thank you so much for taking the time to review us. It is really valuable in supporting our business, so we thank you! I will let Javier, Thomas and Jhon know that you appreciated their energy and great attitudes on top of their superpowers! We wish you all the very best in your new home and hope that it ticks all the boxes. It was lovely dealing with you throughout the process. Settle well and enjoy the next step in the adventure that life is! Eileen, Thomas and our superhero team.
Friendly and efficient - highly recommend
Response from the owner:Hi Gerard,
Thanks for taking the time to review us. Very happy we made your move a successful one. We wish you all the best in your new home. I usually wish you new adventures but given you have just moved up the road I am pretty sure your surroundings are very familiar! Eileen and the team.
Brittany Baart
2 weeks ago
Brisbane Removalists assisted us with our recent office relocation in Hendra, and we couldn’t be happier with the experience!

As this was my first time organising an office move, I was naturally a little nervous, but the team at Brisbane Removalists made the entire process seamless from start to finish.

Eileen supported me through the booking process and ensured every detail was covered. Her knowledge and experience were invaluable, she guided me through considerations I hadn’t even thought of, and highlighted things other companies hadn’t mentioned. I genuinely felt at ease knowing we were in such capable hands.

On moving day, we had four fantastic removalists take care of the relocation. A special shoutout to Chris, Kevin, Horhay and Sebastian for their professionalism, hard work and the care they took with our furniture and office equipment. They kept everything running smoothly and made what could have been a stressful day feel effortless.

We highly recommend Brisbane Removalists for any move, particularly office relocations.

Thank you again to the entire team!
Response from the owner:Hi Brittany, what a lovely review. Thank you for posting this. We do a lot of office moves and they can be tricky in the city with so many rules. Many do not realize this when they book. We always have to look at height restrictions, loading zone rules, building rules for lift use etc. Much better to have all this ironed out before move day so there are no surprises. We are thrilled your move went to plan and that there was no issue parking at the second after all. Very hard to organise from another city on top of that so great job at your end too. It was lovely working with you on this. All the best Brittany. Eileen. Thomas and the team.
Dan H
2 weeks ago
Eileen’s team helped us move house and they were fantastic. The three guys were punctual, well organised, incredibly strong, and handled a huge number of boxes with ease. Communication was excellent and nothing was too much trouble, they even helped take a few items for donation and disposal. Really impressed and happy to recommend Brisbane Removalists to anyone needing a reliable and hardworking moving crew.
Response from the owner:Hi Dan, thanks so much for a lovely review. We really appreciate the time and effort as we all know that this is the last thing on your mind when you have just moved home. I will let Seb. Thomas and Jesus know that you have appreciated their hard work. So glad we could help you transition into your new adventure with a little less stress. Happy landing Eileen and the team. :)
Bree B
3 weeks ago
This company is amazing! We had a move booked in and unfortunately had to reschedule due to issues with the real estate agency and bond cleaning. They were so helpful and helped us reschedule for another date without any additional costs! Thank you team!!!
Response from the owner:Hi Bree, thank you for your lovely review. It is par for the course to have to reschedule with so many variables with moving. We do it regularly - our planning is a moving tapestry even to the point of sometimes having to find on-the-day solutions for settlements that fall through after uplift. I am glad we could help and that this took away some of your stress. We hope that when the dust settles you can start your new adventure stress-free. Eileen and the team.
Dr Luke Daniel
1 month ago
We had a tricky move, based on a very steep drive way and also a 3 story town house. Andre and Brad were great, with their infectious attitude and can do approach. Would definitely book again for my next move.
Response from the owner:Thanks for the lovely shout out to the team. Some moves are tougher than others, and that is why we have superheroes! I am glad that they did not lose their fighting spirit! I am sure that you all had fun! Nothing like a challenge to charge one's will. Enjoy your new adventure in your new home. I will pass on your review to the team. Eileen.
Vibashini Heyn
2 months ago
The guys at Brisbane Removalists were fantastic. Would highly recommend them for your local move.
Response from the owner:Thank you Vibashini...great to hear that the job went well. Really lovely of you to take the time to write this. We wish you all the best for 2026!
Ruth Murrell
2 months ago
We were very pleased with the whole operation moving us from Brisbane to Hervey
Bay. The Guys, Javier, Thomas & Vanderson were exceptional, they were on time every time, very efficient, nothing was damaged &
they were all very polite and extremely likeable. The whole experience went very well
& we would certainly recommend Brisbane Removalists to anyone who is moving.

Ruth. & Vic
Response from the owner:Thank you so much Vitor and Ruth. We are thrilled to be part of your new adventure. I am glad it all went to plan and that you had a perfect move. Take care and we wish you all the very best in Hervey Bay. Enjoy the great sunsets. Eileen and team
Rochelle Godfrey
2 months ago
I appreciate the professionalism of Brisbane Removalists. They made our move ease, took away any worries and were warm and friendly. I do not hesitate in recommending Brisbane Removalists for any size move. 💕 we have used them twice in the last 12 months and plan on calling upon their service again.
Thanks Eileen 😀
Response from the owner:Hi Rochelle, so lovely to read your review. Happy we have been able to help you and to be able to do so again in the next week or so. You were a wonderful customer too...always cheerful and friendly. We loved moving you too! Makes moving day fun for everyone. Happy new year and see you again soon! Eileen
Brilliant! - Arrived on time, courteous and respectful, no time wasting, billed as expected, took on additional tasks as needed to complete the move.
Response from the owner:Thank you, Gaz and Rose, for such a lovely review. Really appreciate you taking the time to leave us a review. We are super happy that we made your move so easy and that it went to plan for you. We wish you all the very best and a wonderful Christmas and start to the new year in your new home. I hope the boxes are all unpacked before Christmas! Eileen and the team
What hard workers and knowledgeable great to deal with !!
Response from the owner:Thank you, Smiley. Really happy to have made your move possible and that the team did a great job. :) I will let Erick know. I hope you have a wonderful Christmas. Cheers, Eileen and the superhero team!
Accounts Team
3 months ago
We used Brisbane removalists for moving our pharmacy and lab to a new location. We liked their punctuality, professionalism and best of all, the customer service and communication. However, we ended up paying much more than what we expected.
Response from the owner:Hi Maryam. thank you for your lovely review. We always appreciate clients taking the time to do this. We are glad our professionalism shone through. We do strive to maintain this at every stage of the process. I am sorry that you ended up paying more than you expected. We gave you an estimate of 5 .5 hours and it took 6.5 plus you had $60 packing material added on the job. It is extremely difficult to estimate a job, but it is standard that this can go either side, which we make clear. The difference can be due to unknown access issues, and in your case, the extra care needed for extremely expensive laboratory equipment and ensuring we delivered it safely. We are super happy that we did this perfectly, as it was a high-risk job. We wish you all the best in the new clinic. Have a wonderful Christmas, Eileen and the team.
Mauricio
3 months ago
Exceptional service from start to finish.
Response from the owner:Hi Mauricio, thank you very much for your lovely review. So glad we could help you last minute. We look forward to working with you more in the future. I will let Eneias and Victor know that you appreciated their efforts. Eileen and the team at BR
Wind Daniel
3 months ago
I had a fantastic moving experience with Brisbane Removalists.
Our two movers were incredibly careful, efficient and very thoughtful throughout the whole process. Everything was handled professionally and smoothly, and they made the move completely stress-free for us.

Really appreciate the great service — highly recommended! 👍😊
Response from the owner:Hi Daniel,
Happy we could help!

非常感谢您的精彩评价!能为您服务是我的荣幸。我非常期待再次造访上海。期待与您在上海再次相见!艾琳
Jodie Baggio
3 months ago
From Eileen who took my call and turned an impossible situation around, to Vanderson and Sebastien who tirelessly moved us into a warehouse during a very humid day, I can not recommend a moving company more enthusiastically! They were so responsive and incredibly professional and a joy to have working in your space! Thank you so much for all your help yesterday! 💪
Response from the owner:So lovely of you to have taken the time to review us Jodie. Glad we could turn your last minute let down into a positive. We really do have superheroes and they are the backbone of our success. Thanks for giving them a shout out. I wish you all the best for your event and hope that it creates awesome memories for you. Congratulations! Eileen and the team.
Stephen Bishell
3 months ago
Brisbane Removalists have been incredible in moving us today! We have had the best experience from our initial enquiry, booking, arriving on time with a courtesy call half an hour prior, and understanding multiple drop offs along the way.
Our family have been very happy with how easy this emotional move has been made for us. Thank you so much.
Response from the owner:Thank you so much for taking the time to thank the team and their efforts. We appreciate the positive feedback. We are just really happy we could help out under the circumstances and make it easier for you. We wish you all the very best. Take care :) Eileen and the team.
Lily K
3 months ago
We needed a last minute removalist and thankfully Brisbane Removalists were available! Eileen organised a truck for us ASAP, everything was friendly, fast and easy! Price was good too! The removalists handled everything with care. Thanks so much for helping us out!
Response from the owner:Thank you so much Lily for a lovely review. Glad our superheroes could help out and that we could get you moved last minute. We wish you all the very best in your new home. Take care, Eileen and the team
Mel Cox
4 months ago
For a commercial office relocation I contacted several removalist for quotes and Eileen was the most helpful and professional, hands-down.

Eileen was great to work with especially as I'm based in another state and I was managing the Brisbane office relocation.

The removalists were on time and had the job completed swiftly and our company staff in attendance couldn't speak more highly of Brisbane Removalists.

Another tenant in the building we were vacating appreciated the review our staff gave of Brisbane Removalists and requested I forward the contact details for Eileen, which I promptly did - also forwarding to the Property Manager for the building for other tenants moving in or moving out.

Thanks to all of the crew at Brisbane Removalists.
Response from the owner:Thank you so much for such a lovely review Mel. It was such a pleasure dealing with you throughout the process too. We appreciate the word of mouth...this is what we rely on the most - happy customers! I can't wait to find out more about that old safe! Hope our paths cross again. Eileen and the team.
Kari-Ann Wilhelm
4 months ago
Thank you so much. The boys were amazing. We were very happy with the way they handled our furniture and also their happy disposition. Thanks again.
Response from the owner:Hi Kari- Ann, thank you so much for the lovely review. I will let Vanderson and Thomas know that they did a great job. :) Thanks for using us for a second time. We love return customers. We wish you all the very best in your new home. Happy landing. Eileen and the office team.

Urgent Last
Minute Moves

Wednesday, March 4th

Morning:
  • House or Unit move 1 – 3 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, March 5th

Morning:
  • House or Unit move 1 – 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, March 6th

Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, March 7th

Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting

Monday, March 9th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, March 10th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, March 11th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, March 12th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, March 13th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, March 14th

Morning:
  • House or Unit move 1 – 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1 – 2 bedroom
  • Office move
  • Details correct at time of posting