LAST MINUTE VACANCIES
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LAST MINUTE VACANCIES
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LAST MINUTE VACANCIES

Holiday Office Hours – Sat 21st Dec 7am – Midday, Sun 22nd Dec Closed, Mon 23rd Dec 7am – 5pm, Tues 24th Dec 7am – Midday, Wed 25th Dec Closed, Thurs 26th Dec Closed, Fri 27th Dec 7am – 5pm, Sat 28th Dec 7am – Midday, Sun 29th Dec Closed, Mon 30th Dec 7am – 5pm, Tues 31st Dec 7am – Midday, Wed 1st Jan Closed, Thur 2nd Jan 7am – 5pm, Fri 3rd Jan 7am – 5pm

moving terms and conditions

Brisbane Removalists

Moving Terms & Conditions

Details:

    • “Client” or “Clients” means the party entering into the agreement with BR-AU and includes the party to whom our quotation/invoice is addressed and the party whom the acceptance is signed and or has been issued these terms via their email address.
    • “BR-AU” means Brisbane Removalists AU. as owned and operated by Urban Island Enterprises Pty Ltd.
    • “Goods” means furniture and other effects which are to be the subject of the service according to the locations stated on the client removal invoice/quotation.
    • “Third-party property” means any physical structures which are to be the subject of the service according to the locations stated on the client removal invoice/quotation.
  • “Rates and Charges”
    Our rates Monday to Friday are $199 per hour including GST (charged in 15-minute increments) with a 2-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton.

    Our rates for Saturday are $229 per hour including GST (charged in 15-minute increments), with a 2-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton.

    Our rates for Sunday are $259 per hour including GST (charged in 15-minute increments), with a 3-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton. Included are 2 professionally trained removalists and a fully equipped truck.

    Should the move require additional movers this will be charged accordingly at $80 per hour per mover including GST.

    Depot travel is calculated at the same rate and is also charged in 15-minute increments.

    If invoices are unpaid after the payment due date, we have the right to engage debt collection services for the collection of unpaid and undisputed debts, which will include the debt collection fee incurred by BR.  We have the right to commence legal proceedings for any outstanding amounts owed to us, and the corresponding sum of legal fees generated in the process. 

These terms and conditions govern the insurance cover arrangement for goods and third-party property entered into between the Client and BR-AU in respect to the furniture removal job according to the locations stated on the Client removal invoice/quotation. Terms and conditions of the insured goods and third-party property during the relocation process are legally binding according to the following conditions. Insurance and damages claims will not be deemed valid according to points 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 as set out according to this document.

    1. BR-AU does not insure and are not liable for damages for contents of boxes or contents of sealed objects which have been packed by the client that may result in damage or loss. BR-AU does not insure and is not liable for contents that are obscured by any form of packaging that may result in damage or loss. These exclusions will apply throughout the entire relocation process according to the locations stated on the client removal invoice/quotation.
    2. BR-AU shall not bear any responsibility and the Client agrees BR-AU is not liable for loss or damage of any nature to goods or third-party property once the BR-AU removal team leaves the stated property/s according to the locations documented on the Clients removal invoice/quotation. It is the Clients entire responsibility to check the goods and third-party property for damages during and at the completion of the removal job. No such claims will be accepted past the completion of the removal job according to the locations documented on the Clients removal invoice/quotation.
    3. BR-AU do not insure and are not liable for damages to glass, marble or unboxed televisions whilst in transit (between pickup and destination) due to the fragile nature of these items and the risk due to motion. You will be required to sign off on these items before transit occurs.
    4. Excluded from any claims according to the locations documented on the client’s removal invoice/quotation to goods and third-party property are the following conditions: corrosion, contamination, deterioration, decay, infestation, mouldiness and electrical or mechanical derangement unless resulting from physical loss or evidence of physical damage of the property. As well as wear, tear, depreciation and loss or damage caused by or resulting from inherent brittleness or nature of the property.
    5. It is the Clients responsibility to account for delivery of all transported goods according to the locations documented on the client’s removal invoice. The client should take the initiative to inspect the removal vehicle at the completion of the removal job to ensure all goods have been removed and delivered according to the locations documented on the client’s removal invoice. Any claims made for missing items must be made prior to the removalists leaving either the pickup or delivery addresses.
    6. Excluded from any claims by the Client according to the locations documented on the Clients removal invoice relating to damage or staining to goods or third-party property that are affected or altered by water damage resulting from any occurrence that is related to but not limited to weather-related events and disconnection or re-connection of hose fittings and related appliance fittings.
    7. Disconnection of services – While all care is taken with the disconnection of appliances such as washing machines, dryers, fridges, freezers etc, it is the client’s full responsibility to check the physical disconnection of the appliances. As an example, it is the client’s responsibility to ensure that any taps or water connections are closed and not leaking prior to the removalists team departing the site at both the pickup and delivery locations. It is also the client’s responsibility to notify all relevant parties of any disconnections that have been performed.
    8. Electrical services – It is the client’s total responsibility to ensure that all electrical services, g., lights, power outlets etc are switched off prior to the removalists team departing the site at both the pickup and delivery locations.
    9. The vast majority of modern furniture is not designed to be dismantled & reassembled. For this very reason BR-AU will assist with this should it be necessary to move the item/items safely & efficiently. This will only be undertaken on the understanding whilst all care is taken with the furniture dismantled & then reassembly BR-AU shall not bear any responsibility and is not liable for any damage to any item that has been dismantled and or reassembled or for any damage it may have caused to third party property.
    10. Any claims relating to damages or loss must be documented on the Clients invoice with a clear description of the nature of the damage or loss. The Client and a BR-AU representative must both sign the invoice to acknowledge the damages or loss in order for any such claim to be deemed valid according to the locations documented on the Client’s removal invoice/quotation. Valid insurance claims may attract a $500.00 excess payable by the Client. Conditions apply.
    11. Our rates Monday to Friday have a 2-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton. Saturday is a 3-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton.
    12. Heavy Lift – A heavy lift fee will be charged for any item over 120kg. A 2-man lift will be charged at $125, a 3-man lift at $180 and a 4-man lift at $250.
    13. Tolls – Long haul moves often incur toll fees. Occasionally, it may be preferable in a local move, depending on time of day and location, to take the toll option if it shortens your move and reduces the risk of being caught in traffic. This would be discussed with you prior and would therefore incur a toll fee.

The Client agrees that by engaging Brisbane Removalists AU the Client agrees with the terms and conditions of this document in its entirety.

Check out some of the reviews from our past clients

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Contact our friendly team today and receive a free, no-obligation quote to find out how Brisbane Removalists can make your next move a breeze

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Hire a team of professionals,
hire Brisbane Removalists!

From your first contact to the completion of your move, Brisbane Removalists’ state of the art systems and hands on approach will monitor, guide and assist every step to insure you’re completely satisfied with our removal services.

Our movers are trained to national standards. We care about your belongings and to us, every piece of your furniture is fragile. Our priority first and foremost is to make sure your furniture is handled with care from start to finish.

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Urgent Last
Minute Moves

Saturday, February 22nd

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 2 bedroom
  • Office move

  • Details correct at time of posting

Monday , February 24th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move

  • Details correct at time of posting

Tuesday, February 25th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move

  • Details correct at time of posting

Wednesday, February 26th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move

  • Details correct at time of posting

Thursday, February 27th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move

  • Details correct at time of posting

Friday, February 28th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move

  • Details correct at time of posting

Saturday, March 1st

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 2 bedroom
  • Office move

  • Details correct at time of posting

More Last Minute Moves will be Listed Shortly!
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Rates

Our rates are structured to provide flexibility and transparency, tailored to the day of your move. All pricing includes GST and is charged in 15-minute increments, ensuring you only pay for the time used. A minimum of 30 minutes is added to cover depot-to-depot travel from Milton.

  • Monday to Friday: A 2-hour minimum applies, making these days ideal for smaller or quicker moves.
  • Saturday: Slightly higher rates apply, with a 2-hour minimum, to accommodate the increased demand for weekend services.
  • Sunday: A 3-hour minimum is required for bookings, reflecting the premium nature of weekend relocations.

We’ll contact you shortly to discuss your specific moving needs and provide further details!

We would love to help you with your move!

​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read our Reviews

Read Our Reviews

Excellent
Brisbane Removalists
4.7
Based on 682 reviews
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liz mccormack
great service prompt polite and professional team! Thank you everyone
Response from the owner:Good morning, Liz! Thank you for reviewing us especially for a super quick mini move - glad we could help. Eileen
Ed Van
Quick and hard working people, easy moving with them.
Response from the owner:Good morning, Ed. Thank you for taking the time to review us. I will pass this on to Camilo and Jaime. Glad we made your move a successful and stress-free, one in as far as moving can be stress-free that is. :) It is a bit of an oxymoron really but if we took away most of the stress associated with moving as a rule, then we have done our job. We wish you all the best in your new home and a wonderful 2025. Happy landing! Eileen and the team.
Kath McDonald
Brisbane Removalists were fantastic for my recent move. Eileen in the office was friendly, professional and very thorough - she answered all my questions and put me at ease - I knew my move would be in good hands. The two movers were also incredibly professional and efficient. I would highly recommend them.
Response from the owner:Hi Kath, thank you for your lovely review and for taking the time to do this. We are thrilled you move went well and that you felt safe in our hands. I will let Camillo and Miguel know that you appreciated their efforts. Enjoy your new home! Eileen, Thomas, Antje and the team.
Jenna Wheeler
We have used Brisbane Removalists twice now for our business moves and they have been very reliable and extremely helpful.
Response from the owner:Good morning, Jenna, Thank you for the review and taking time to actually do this. It is not usually high on anyone's agenda after a move, but it certainly helps us. We are thrilled that you have had 2 successful office moves and that we could help to make the process easy for you. Enjoy your new offices and maybe we will see you again in the future? We wish you all the best for the foreseeable. I will let Thomas and Daniel know. :) Eileen and the team.
Lauren Keth
Second time I have used Brisbane Removalists and let me tell you, they never disappoint!

Thank you so much to Andre and Lucas for today, you were absolutely incredible! Greeted with a warm smile, both very polite, kind and courteous! P.S - what wonderful singers, you are! Haha ;) I was so stressed about the move but you put my mind at ease right away, had great communication the whole way through and both were very thorough! I can't thank you enough, you are both absolute legends! A++

Also to Eileen and the team, thank you once again for your understanding and oustanding customer service. Always a pleasure speaking with you on the phone! :)

Lauren x
Response from the owner:Good morning, Lauren, What a lovely way to start the day! We love to get such happy clients. We also love to know that our teams are true superheroes, and you got a concert for free! I will have to investigate this. I did not know we had such talent on our teams. I know who to book in for the Christmas party or was that tongue in cheek? I hope that you settle well and that you do not have to move again soon but we will be there for you if you do. I will let Andre and Lucas know that you have given them such a glowing review. We have so enjoyed moving you too and the fun conversations. Makes my job fun too! Cheers, Eileen and the team
James White
Great service from the office and the two young men who came out. Went above and beyond. Would highly recommend.
Response from the owner:Thank you, James for taking the time to give us a review. I will let Erick and team know that they did a great job. They are true superheroes especially in this heat. :) Enjoy your new home. Eileen and the team.
Daniel Martyn
I would recommend to a friend. I had a stressful day after a removal company cancelled last minute. These guys saved the day by stepping in last minute! Also to mention Jonathan and Marlon were very carful at handling our goods and made it such a smooth process. Such great workers!!

In my eyes money well spent.

Thanks again,
Daniel
Response from the owner:So glad we could help out Daniel and that our superheroes gave you a 5-star service. It was just lucky that we were able to get a truck available given it was a Friday afternoon - Fridays are always the busiest! So happy we did and gave you the weekend to unpack! Have fun in your new home! Take care!
James Fraser
These guys were amazing!! Prompt, polite and very professional and respectful of our situation. From our first point of contact with the lovely ladies in the office to final payment, we could not fault them. We will not hesitate to use them again or recommend them to anyone! Thank you team!! Deb
Response from the owner:Good morning, James and Deb, This is such a lovely message to see first thing in the morning. Thank you for taking the time to do this. We are so glad that we could make your mum's move a less stressful one. We hope that everything goes well with the changes ahead. I wish you all the very best Deb. You were so lovely to deal with. Something we love in the office - people connecting with people. I am glad Erick and David made this move a gentle one. Take care, Eileen and the team.
Chris W. Harris
The gents turned up on time and cheery at 6:45am. Diego (Colombian) and Sebastian (Ecuadorian) were polite, careful with our stuff and respectful of our family. I was super impressed by their meticulous placement of all furniture on the truck (a passer by said the same!) and there were no bumps or bruises on either property or any of the goods or humans (haha). Pay by the hour and very good value. Thanks all.
Response from the owner:Hi Chris and Sarah, Lovely to hear that your move went so well and that our superheroes made it a stress-free day. I am positive that both Diego and Sebastian will be thrilled to see their names in lights but more that you appreciated their care and professionalism. I hope you both had a fun day. We wish you all the very best in your new home. A new home is always a great way to start a new year off! Cheers, Eileen and the office team.
Xavier H
I recently hired Brisbane Removalists based on a friend's recommendation, and I couldn’t be happier with the service. Erick and Christian were fantastic from start to finish. They communicated their ETA and arrived right on time. Both were polite, courteous, and professional, making the whole process feel stress-free.

What really stood out was how careful and attentive they were with my furniture. Not a single item was damaged, and it was obvious they took the time to ensure everything was packed securely. They worked quickly, without cutting any corners, and it was clear they really knew what they were doing. The whole move went smoothly and was completed efficiently.

To top it off, their rates were very reasonable, and there was no surcharge for paying by card.
Response from the owner:Good morning Xavier, thanks so much for such a beautiful review. It was lovely to come back from break to find this. We love to see our teams appreciated for the hard work they do. Erick is a superstar and always ensures his team works carefully and professionally. He is a super team leader. We are also glad you appreciated that our fees are reasonable. We give our best to be a 5 star service without it costing you the earth. We understand the pressures and high costs of moving and struggle it is for everyone. We do our best to make it affordable and minimize costs where we can. We wish you all the very best in your new home and a great start to 2025. It must be great to start off the new year in a new place! Eileen
Uday Piyaratne
Erick and Diego helped us with our move last week. They were so professional, punctual and moved all our furniture in record time while having to deal with an apartment lifts and tight timeframes. Could not have asked for better movers!
Response from the owner:Hi Uday, thank you so much for the lovely review. Erick and Diego will be happy to know they helped in facilitating your move without stress. Thank you for taking the time to appreciate their work. We wish you all the very, very best for the festive season and new year. Enjoy your new home! Eileen and the team.
Pat Barrett
Eric and Diaggo….. my happy Spanish REMOVALISTS….. happy, polite and Professional…. On time… and careful a considerate …. Highly recommended 🙏🙏👍👍
Response from the owner:Thank you Pat! Lovely to see happy customers enjoying their move. I will be sure to let the guys know how happy you were with the service they provided and the smiles!!! I hope they taught you some Spanish while they were there. Thanks for taking the time to review us. It means a lot to us. Enjoy your new home! Eileen
Jeffrey Soutar
Vanderson and Team from Brisbane Removalist were amazing. They took great care of our furniture wrapping in blankets and were outstanding.

We has some awkward items to move and their experience and professionalism was apparent.

The team were friendly and dedicated.

We had everything labelled and planned where it was to go in the new home which the team appreciated.

Would highly recommend to anyone moving home
Response from the owner:Good morning Jeffrey, it is always lovely to wake up to a happy customer! Thank you for your kind words. I will let Vanderson, Santiago and Raphael know that you appreciated their attitude, professionalism and skills. We feel the same about them and their dedication to doing their very best. They truly are fantastic and we value them immensely. We wish you all the very best in your new home and hope you enjoy your first Christmas there. Thank you for taking the time to review us. It really helps us too! Eileen and the team at Brisbane Removalists
Melanie Colbert
Luke and Justin just assisted with a local move, highly efficient, friendly, helpful, above and beyond expectations.
Can thoroughly recommend Northside Removals
Response from the owner:Hi Melanie, I love that your move went well - unfortunately, it was not with us. I believe you have clicked on the wrong google link. I just want to make sure Northside Removals get the review they deserve. Credit where credit is due and all that. Eileen and the team from Brisbane Removalists
Sylvia Cadena
12h and 4 very hard working men got me from my old place to a new one to call home. They were careful and make the effort to care for my belongings and followed instructions to place all the items where I wanted them in the new place. Unfortunately one glass table top was broken in the process. Other than that, everything went well. This was the second time we book their services to move house and we will go back to them next time.
Response from the owner:Hi Sylvia, thanks for taking the time to review us. We love repeat customers. Happy that we managed to get you into your beautiful new home. I hope you settle well. I know this was a big mission for you. Sorry that the table glass broke. Tempered glass does not like truck vibrations and although the team did not knock the table, it spontaneously exploded. This is a known defect with tempered glass - showers, ovens etc. that just randomly explode. I believe this is why insurance companies do not like to cover glass. It is quite scary when this happens and we are truly sorry that it happened. We hope you do not have to move too soon Sylvia! Feet up and enjoy your new home. Eileen and the team.
Jeff Irvine
Sensational communication, amazing service, and great outcome. Cannot fault and really appreciate the above and beyond attention. Thank you for moving me into my new home.
Response from the owner:Good morning Jeff. What a nice way to start my day. Thank you for such a lovely review. I am so glad we could help you settle without the stress. We do try our best to make moving easy so we are thrilled to have you acknowledge this. I will let Miguel and Andres know that they were true superheroes - time to buy them capes I think! I hope you are through the boxes as you did not have many! I hope you enjoy your new surroundings. Take care. Eileen, Atjie, Thomas and the teams.
Jodie Duncan
I have had the best experience with these removalists. From my enquiry with Eileen and then booking the job was easy, very informative, friendly and very knowledgeable. On the day of the move everything went very smoothly. The fellows Jesus and Javier were friendly and professional and went about their work confidently. I would highly recommend brisbane removalists and would use them again.
Response from the owner:Good Morning Jodie, what a lovely way to start my day! Thank you for your kind words and praise of the team. It is not an easy job that they do and I love it when our clients recognize this. Heavy lifting, long days and heat and they still do it with a smile and a great attitude. We would be lost without them. I will let Jesus and Javier know that you have given then a 5 star review. I hope that you have love your new home and garden and settle quickly Jodie. Cheers, Eileen and the team.
Jaimi 02
Miguel and Jesus were amazing. Very friendly and professional. I would highly recommend Brisbane Removalists. They helped me to move from one 3bdr townhouse to another. I was referred to them by someone else, and I was not disappointed.
Response from the owner:Hi Jaimi, Thank you so much for the lovely review. We rely on word of mouth and our Google Reviews, so we are always happy to have referrals. Glad we made your move a smooth one. Yes Miguel and Jesus are amazing. I will let them know that you were thrilled by their professionalism. We wish you all the best Jaimi in your new home. Until next time...Eileen and the team.
Irene Dutton
Very smooth move , i had lots of woodwork machinery as well asa 4 bedroom house. Great price and the guys hard.worked. definately reccomended
Response from the owner:Hi Irene, and John. Thank you for taking the time to review us and for your email. We appreciate you doing this as this was a big move and no doubt you have other things to do! I have let Vanderson, Javier and Santiago know. Glad we managed to get it all done in record time. We wish you all the best in your new home...once the boxes have been emptied that is! Take care, Eileen, Thomas and Antje.
Mark Warrell
Great guys did an awesome job and didn't mess around. Great value and service. Highly recommend!
Response from the owner:Hi Mark, Thank you for the lovely review. Andres and Nicholas will be super happy to see this. We wish you all the very best in your new home. Happy it went well and we could take the sting out of moving for you! Happy landing! Eileen and the team.
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