moving terms and conditions

• • “Client” or “Clients” means the party entering into the agreement with BR-AU and includes the party to whom our quotation/invoice is addressed and the party whom the acceptance is signed and or has been issued these terms via their email address.

• • “BR-AU” means Brisbane Removalists AU. as owned and operated by Urban Island Enterprises Pty Ltd.

• • “Goods” means furniture and other effects which are to be the subject of the service according to the locations stated on the client removal invoice/quotation.

• • “Third-party property” means any physical structures which are to be the subject of the service according to the locations stated on the client removal invoice/quotation.

• “Rates and Charges”
  Our rates Monday to Friday are $179 per hour including GST (charged in 15-minute increments) with a 2-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton.

  Our rates for Saturday are $209 per hour including GST (charged in 15-minute increments), with a 2-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton.

  Our rates for Sunday are $239 per hour including GST (charged in 15-minute increments), with a 3-hour minimum charge plus a 30-minute minimum charge to cover depot-to-depot travel from Milton. Included are 2 professionally trained removalists and a fully equipped truck.

  Should the move require additional movers this will be charged accordingly at $80 per hour per mover including GST.

  Depot travel is calculated at the same rate and is also charged in 15-minute increments.

  If invoices are unpaid after the payment due date, we have the right to engage debt collection services for the collection of unpaid and undisputed debts, which will include the debt collection fee incurred by BR.  We have the right to commence legal proceedings for any outstanding amounts owed to us, and the corresponding sum of legal fees generated in the process. 

These terms and conditions govern the insurance cover arrangement for goods and third-party property entered into between the Client and BR-AU in respect to the furniture removal job according to the locations stated on the Client removal invoice/quotation. Terms and conditions of the insured goods and third-party property during the relocation process are legally binding according to the following conditions. Insurance and damages claims will not be deemed valid according to points 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 as set out according to this document.

Prior Preparation: All items must be properly prepared before loading. Items requiring special attention, such as but not limited to lawn mowers, garden tools, BBQs, and fish tanks, must be cleaned, emptied, and free of oil, fuel, water, or residue. Ensuring all such items are transport-ready is the client’s responsibility. We are not responsible for damage/dirt caused by leakage for non-transport-ready items.