GENUINE CLIENT REVIEWS
Your opportunity to read what I clients have to say
Our latest client reviews here for you
Brisbane Removalists value what our client reviews and what they say,
We value what our client Reviews say and we are very grateful when they take the time to write us a positive review.
Statistics show that approximately 80% of internet users check Google reviews and Facebook reviews before they commit to booking any services available here in Australia.
With this in mind, give us a call at 0407 164 733 or drop us an email at info@brisbaneremovalists.com.au and experience the 5-star service for yourself.
Below, you can see just a sample of the reviews our wonderful clients have written about our teams, systems and services, from both Google and Facebook. You will also find links to both of these if you would like to leave us a new review at any time.
Please feel free to read them here or visit either Google or Facebook to see all our reviews!
Pat Barrett
Eric and Diaggo….. my happy Spanish REMOVALISTS….. happy, polite and Professional…. On time… and careful a considerate …. Highly recommended 🙏🙏👍👍
Response from the owner: Thank you Pat! Lovely to see happy customers enjoying their move. I will be sure to let the guys know how happy you were with the service they provided and the smiles!!! I hope they taught you some Spanish while they were there. Thanks for taking the time to review us. It means a lot to us. Enjoy your new home! Eileen
Jeffrey Soutar
Vanderson and Team from Brisbane Removalist were amazing. They took great care of our furniture wrapping in blankets and were outstanding.We has some awkward items to move and their experience and professionalism was apparent.The team were friendly and dedicated.We had everything labelled and planned where it was to go in the new home which the team appreciated.Would highly recommend to anyone moving home
Response from the owner: Good morning Jeffrey, it is always lovely to wake up to a happy customer! Thank you for your kind words. I will let Vanderson, Santiago and Raphael know that you appreciated their attitude, professionalism and skills. We feel the same about them and their dedication to doing their very best. They truly are fantastic and we value them immensely. We wish you all the very best in your new home and hope you enjoy your first Christmas there. Thank you for taking the time to review us. It really helps us too! Eileen and the team at Brisbane Removalists
Melanie Colbert
Luke and Justin just assisted with a local move, highly efficient, friendly, helpful, above and beyond expectations.Can thoroughly recommend Northside Removals
Response from the owner: Hi Melanie, I love that your move went well - unfortunately, it was not with us. I believe you have clicked on the wrong google link. I just want to make sure Northside Removals get the review they deserve. Credit where credit is due and all that. Eileen and the team from Brisbane Removalists
Sylvia Cadena
12h and 4 very hard working men got me from my old place to a new one to call home. They were careful and make the effort to care for my belongings and followed instructions to place all the items where I wanted them in the new place. Unfortunately one glass table top was broken in the process. Other than that, everything went well. This was the second time we book their services to move house and we will go back to them next time.
Response from the owner: Hi Sylvia, thanks for taking the time to review us. We love repeat customers. Happy that we managed to get you into your beautiful new home. I hope you settle well. I know this was a big mission for you. Sorry that the table glass broke. Tempered glass does not like truck vibrations and although the team did not knock the table, it spontaneously exploded. This is a known defect with tempered glass - showers, ovens etc. that just randomly explode. I believe this is why insurance companies do not like to cover glass. It is quite scary when this happens and we are truly sorry that it happened. We hope you do not have to move too soon Sylvia! Feet up and enjoy your new home. Eileen and the team.
Jeff Irvine
Sensational communication, amazing service, and great outcome. Cannot fault and really appreciate the above and beyond attention. Thank you for moving me into my new home.
Response from the owner: Good morning Jeff. What a nice way to start my day. Thank you for such a lovely review. I am so glad we could help you settle without the stress. We do try our best to make moving easy so we are thrilled to have you acknowledge this. I will let Miguel and Andres know that they were true superheroes - time to buy them capes I think! I hope you are through the boxes as you did not have many! I hope you enjoy your new surroundings. Take care. Eileen, Atjie, Thomas and the teams.
Jodie Duncan
I have had the best experience with these removalists. From my enquiry with Eileen and then booking the job was easy, very informative, friendly and very knowledgeable. On the day of the move everything went very smoothly. The fellows Jesus and Javier were friendly and professional and went about their work confidently. I would highly recommend brisbane removalists and would use them again.
Response from the owner: Good Morning Jodie, what a lovely way to start my day! Thank you for your kind words and praise of the team. It is not an easy job that they do and I love it when our clients recognize this. Heavy lifting, long days and heat and they still do it with a smile and a great attitude. We would be lost without them. I will let Jesus and Javier know that you have given then a 5 star review. I hope that you have love your new home and garden and settle quickly Jodie. Cheers, Eileen and the team.
Jaimi 02
Miguel and Jesus were amazing. Very friendly and professional. I would highly recommend Brisbane Removalists. They helped me to move from one 3bdr townhouse to another. I was referred to them by someone else, and I was not disappointed.
Response from the owner: Hi Jaimi, Thank you so much for the lovely review. We rely on word of mouth and our Google Reviews, so we are always happy to have referrals. Glad we made your move a smooth one. Yes Miguel and Jesus are amazing. I will let them know that you were thrilled by their professionalism. We wish you all the best Jaimi in your new home. Until next time...Eileen and the team.
Irene Dutton
Very smooth move , i had lots of woodwork machinery as well asa 4 bedroom house. Great price and the guys hard.worked. definately reccomended
Response from the owner: Hi Irene, and John. Thank you for taking the time to review us and for your email. We appreciate you doing this as this was a big move and no doubt you have other things to do! I have let Vanderson, Javier and Santiago know. Glad we managed to get it all done in record time. We wish you all the best in your new home...once the boxes have been emptied that is! Take care, Eileen, Thomas and Antje.
Mark Warrell
Great guys did an awesome job and didn't mess around. Great value and service. Highly recommend!
Response from the owner: Hi Mark, Thank you for the lovely review. Andres and Nicholas will be super happy to see this. We wish you all the very best in your new home. Happy it went well and we could take the sting out of moving for you! Happy landing! Eileen and the team.
Ashlee Rice
Highly recommend the guys were great and on time and put in a massive days work!
Response from the owner: Thank you Ashlee for leaving this review. I will let Diego and Jonathan know. They will love to know that they made your move an easy one. We wish you all the very, very best in your new home. Happy landing! Eileen and the team.
James Wearne
The team did a great job with a high level of service from the initial quote right through to the move itself. Can definitely recommend.
Response from the owner: Thanks James for the great review. We love repeat customers. I believe this must be the 3rd time now. Happy that Guto and Henrique made your move so stress-free. I will pass this review onto them. They will be very happy to see this. I am also thrilled that you appreciate the service we offer and come back to us each time. We wish you all the best in your new place. Happy landing! Eileen and the team.
Doug Whitehorn
We engaged this company to move my furniture from Caboolture South to North Lakes. The uplift of furniture into a container went smoothly, the 2 gents handled the furniture with care and although it took a little longer than anticipated everything was packed neatly and the container was taken away and placed into storage for 7 days.On the day the furniture was delivered to our place in North Lakes, the unloading went smoothly and the 2 gents were very polite and helpful placing the items where we requested.Unfortunately French door fridge had dents in two of the large doors. We took photos and reported the damage immediately to Brisbane Removalists admin who took ownership of the damage and assured me they would have the fridge doors replaced.They kept me informed of progress and two weeks later we had new doors fitted to the fridge.I can highly recommend this company as from the outset they were very professional and upfront with costs etc.There was absolutely no hesitation in having my fridge repaired and went out of their way to ensure I was satisfied and happy with the outcome.We have used a few different removal companies and without any doubt, Brisbane Removalists are by far the most professional, helpful and honest company we have ever dealt with.Doug & Bev Whitehorn
Response from the owner: Thank you Doug for your lovely review. We are happy to accept errors - we are only human after all. Luckily these are few are far between. They are also learning curves for us, so that we do things better. I am very happy that despite your fridge being damaged, which was absolutely not what we wished for, that you were happy with the service and our follow up. I am glad that it is all sorted now and that you felt supported the entire way through the process. You were fantastic throughout the process too! We wish you all the very best in your new home Doug. It was truly a pleasure dealing with you. 🙂 Regards, Eileen and the team
Nicholas
Iv used Brisbane removalists 4 times and they have been very easy to deal with. The removalists have been very professional and work quickly.
Response from the owner: Thank you for the review Nicholas. I am glad to hear that your moves were successful and that the contact with us was easy. We look forward to future moves. 🙂 Eileen, Thomas and the teams
Bernadette Pryde
This is the second time my family has hired this company. I highly recommend them. Eileen and Thomas are incredibly helpful as you discuss your moving needs and the logistics of moving different items to different locations on the same day. And we trust Erick, and his assistant, with our household items. On time, efficient, friendly, hard working, and no breakages even when dealing with a spiral staircase, tricky un/loading spaces, and lifts. Thank you Brisbane Removalists for reducing the stress of moving.
Response from the owner: It is always so lovely to arrive into the office to a happy customer review. Thank you for taking the time to write this. We appreciate this as it is the last thing anyone has time for when moving. We are thrilled that you found our service to your expectations once again Bernadette. We love having repeat clients. Erick is a real trooper and we really value him. He always genuinely goes above and beyond for our clients and always with a smile. I hope you love your new home even if this means we do not get to move you again!!! Eileen, Thomas and the team. 🙂
Nik Searby
More positive feedback after yet another successful engagement with Brisbane Removalists. My experience with them has always been great, but the service we've received on this last job has really been above and beyond.Eileen's assistance leading up to this job, including sending a coordinator to drive by the site ahead of time, was amazing.Sadly, despite all their best endeavours, we still had problems, so it just goes to show that sometimes things just do go wrong. They did everything they could to assist, and even incurred additional costs for which we were not charged.The movers themselves were great, and very careful/mindful while moving things. It was a hard job, given the logistical challenges, but they remained courteous and respectful even when they were clearly exhausted at the end.The same comments apply to their other movers, who attended our previous jobs.
Response from the owner: Hi Nik,Thank you for your lovely review. Yes...so hard when access is difficult. We have a lot of office jobs in the CBD with 20 minute loading zone time constraints, early morning or after hours moving only allowed, or height restrictions that no truck will fit under, so we are used to trying to find solutions to the difficult moves, but it is not always easy. I think a lot of the buildings were built at a time where access was not really thought through - we just have to deal with this. Hopefully, the return will be smoother with a transship. So happy that despite the difficulties, you had a good move. We truly do have wonderful moving teams that are the backbone of our reputation. So glad we could help. See you on the next job Nik. 🙂 Eileen
Victor Camilo Gonçalves
I used Brisbane removalists twice now, one to move from Newmarket to Chermside, and one from Chermside to Everton Hills. The first time, I needed to move on a short notice. The communication with the team was seamless, especially with Eileen, who gave me a call outside of business hours to explain their services, fee breakdown, etc. The two removalists who showed up, Andre and Murilo, where really organised, detailed, and made sure all furniture were removed with care.For the second time, same deal, great communication, everything organised properly, the removalists (I don't remember their names 🙁 ) showed up precisely at the time agreed and I was completely moved in within 4h.I highly recommend them as everyone I dealt with was highly professional and their fees were decent.
Response from the owner: Thank you Victor for your kind words. We try very hard to make our clients' experience a positive and stress-free one. We appreciate that you take the time to acknowledge that the guys did a great job moving you. I am glad I was able to help you out too. It is always nice to be appreciated. 🙂 We hope that you settle in well in your new home. Eileen and the team. I will share this with Murilo and Andre.
Rebecca Cole
I highly recommend Brisbane Removalists. The team were fantastic, very professional and efficient. I couldn’t believe how quickly everything was done. They took care with my things and were lovely to deal with.
Response from the owner: Hey Rebecca, thank you for taking the time to review us. So happy to see that you were impressed with us and the quality of the service we provide. We do try our best to make your move as seamless as possible with our teams of skilled and efficient superheroes. Erick and team always make the client their priority and go over and above every time - we are lucky to have them and our other superhero teams on board. I will make sure Erick knows you gave them a 5 star. We wish you all the best in your new home Rebecca.
Kath Owen
Amazing service as always - we have used the team at Brisbane Removalists many times now - and every time, we couldn't be happier
Response from the owner: Thank you, Kath. Really appreciate that you keep coming back to us. Enjoy your séjour. I will join you for the next one!!! Eileen
Linda Thorpe
If you're looking for down to earth, authentic, service focussed, experienced group of people to either move you or remove rubbish ( this review), you will be pleasantly amazed by Brisbane removalists.Being from Sydney, I had to research who to contact for a quote, to help with a number of things.1. Move us to our apartment2. Remove rubbish at our Mums place3. Help with set up of our new place ( unpack and functional help).I chose Brisbane removalists after reading through all the genuine and real reviews left by customers. And those reviews proved true. From my 1st call with Eileen to organising the services, it had been pleasant and personal.For the rubbish removal I had Andre and Juan. What a great team they made. Fast and at the end they did ask to wash their hands which means very hygiene conscious men. They were polite in taking a simple water offering though appreciated it.For my 1st experience in Brisbane having lived in Sydney most of my life, and not being able to call my best guy Sam ( Newington Removalists), this was a fantastic replacement and on par with who I've known...so look no further in making a decision. You will get the best team for the job.
Response from the owner: Good morning, Linda! What a lovely way to start the day! You have taken a lot of time to write this given your very busy schedule...no wonder you start your day so early! We really appreciate the time you took to write all of this. I will let Andre and Juan know that they were superheroes yet again! We look forward to the next stage in the move and hope you get a lot from our decluttering service with Timea. Sounds like a clean and fresh start to a new home. I am sure you will love the sleepier lifestyle Brisbane offers! Really enjoyed our chats. Talk soon. Eileen and the team.
Rachel Fameli
Very easy and pleasant to deal with from start to finish. Eileen was lovely and communication was fantastic. Camilo L and Dairo were a great team to work with even with our road closed at short notice and the rain. They did not stop until the job was done. Highly recommend and would use Brisbane Removalists again.
Response from the owner: Hi Rachel, thank you for your great review and for your wonderful sense of humour when the roads were blocked off and you only found out last minute. You found a solution and took it all in stride. Shame you did not get an autograph from Mark W., but you still got moved despite the chaos. I am glad it all went well, and I totally loved your attitude in the face of adversity. I am sure the Dairo and Camilo had a lot of fun with you!!! Happy landing in your new place. 🙂 Eileen and the team.
Denice Thompson
Move was very good, removers were professional and efficient. Admin was very helpful with good communication, process reasonable for our circumstances.
Response from the owner: Good morning, Denice, and thank you for taking time to write us a review. I am glad it went well for you and even happier you found your bed legs. Moving is always hectic, so I hope you get through the last of the boxes soon. Happy landing! Eileen and the team.
Jamie Weller
Eileen and her team have provided an excellent service. Thank you.
Response from the owner: Hey Jamie, thanks for the review. I will let Erick and Elvis know. We are thrilled we could help out and make it an almost seamless experience for you despite the unexpected delay with getting into the centre. We wish you all the very best with the business. 🙂 Eileen and the team.
Bradley Edgar Bryers The 1st
The two strapping Colombian lads were punctual. And they didn't mind me jumping in and giving a hand . Well done thanks for making the transition seamless.
Response from the owner: Hi Brad, thanks for the lovely review. I will tell Julian and Jese they have their names in lights. Glad to hear they made your move a wonderful one. We are always happy for clients to help out. Anything to make your move quicker and less costly is fine with us. Enjoy your new home. Eileen and the team.
Brad Dreis
The team was very helpful, hard working and made our move hassle free
Response from the owner: HI Brad, thank you for your review. Glad your move went well. It was a big job! You must be exhausted. Glad we could get the furniture assembled too. Enjoy your new home when the dust settles, and the boxes have disappeared.
Wayne Lomas
Vanderson and his team worked hard all day on what was a tough job. They were careful, very transparent and committed to getting the job done. There was no damage and the mood stayed positive throughout an 11 hour day. I’d definitely ask for Vanderson again!
Response from the owner: Hi Wayne, thank you for the wonderful review. I will let Vanderson, Robson and Thiago know that they were superheroes! That was a long job, and I am sure you must have been exhausted too! Forewarned was forearmed with your drop off location. Glad we put 3 men on the job. I hope you settle well in your wonderful new home. Eileen, Thomas and the team.
Rebecca Jansen
A big shout out to Eileen & her staff Nathan & Joao for all there help with moving me. Extremely professional, very punctual, hard working & a great personality from all. Thanks guys for making my experience stress free. Would highly recommend you to all my friends & family! Thanks legends! 😊
Response from the owner: Thanks Rebecca, for the great review. Loved doing your booking. You made me laugh. It was the best way to end a long day in the office! Loved your attitude to life and knew the team would have a ball moving you. I am sure you made the day stress-free yourself! Enjoy your new home and maybe we will stop our busy lives one day to get that coffee we said we should go for! Happy landing from Eileen and the team.
Kathy Wilson
Moving is a sucky business but Eileen, Marlon and Luis from Brisbane Removalists made the whole thing suck far less than it could have. Nothing was too much trouble, they packed the truck like tetris and they were gentle and thoughtful with everything. I heartily recommend for your next move.
Response from the owner: Thank you, Kathy, we really appreciate your feedback and for taking the time to do this. Sucky is a great way of explaining moving. So glad we made it less sucky! The teams are well trained to do moves so it does make the process easier and allows you to feel confident that your precious items arrive in one piece. We wish you all the very best in your new home Kathy. Hopefully the warm weather will return soon. Eileen
Liane Lagahit
Erick and Elvis helped us with moving from an apartment to a house and they were both great. They took care of our stuff, were friendly, and personable. They both deserve recognition for the hard work that they do and would use them again in the future if needed. :)Thanks!
Response from the owner: Hi Liane, thank you so much for your lovely review. They are truly superstars! I will let them know that you have given them 5 stars! We are happy that your move went so well, and we wish you all the very best in your new home. Eileen, Thomas and the team.
Katrina G
2 great young guys professional courtesy on - time and nothing was too much trouble they cared about our furniture as if it was their own. Would recommend them to anyone.
Response from the owner: Thank you, Katrina for reviewing the team. I will let Jesus and Jonathan know that their work was appreciated. We wish you all the very best in your new home even if it was not far from the last. It is definitely quieter on the new side. 🙂 Katrina
H C
Professional and reliable. Took great care of our item.
Response from the owner: Good morning, Holly! Lovely to have the first email of the day as a 5-star review. 🙂 Thank you for taking the time to do this especially for such a quick and painless move. Enjoy! Take care and thank for using our services. I will let Erick's team know. Eileen
Jan Keating
We recently moved some items out of storage with Brisbane Removalists and I can’t recommend them enough. The two guys arrived early. They were very pleasant and accommodating and showed much care with our furniture and our walls. The price was reasonable and communication was clear from time of booking to completion of the move. I wouldn’t hesitate to use them again.
Doris Elfick
Very professional and excellent workers. This is the second time I have Brisbane Removalists to move house. The charge is very reasonable and the workers would do anything for me no matter how difficult the situation is
Emma Wright
I used Brisbane Removalists for a job with difficult access in Brisbane City. Eileen was very helpful in coordinating the job. Thiago, Darlan and Juan did an excellent job moving the furniture. They arrived on time, were polite and very professional. They managed a challenging move with confidence and care.
Beck Schade
I was really impressed by the service of Brisbane Removalists. The admin team were so helpful and organised, especially Eileen who was so on the ball and incredibly patient with any of my requests. On the day, Sam and Joao moved our house so quickly and effortlessly, and always with a smile. The communication and work ethic of this company is second to none, and really competitive rates. They make the stress of moving house an absolute breeze. I would highly recommend! 😀
Michelle Presnell
. Eileen got me moved within 2 hours notice. I would recommend them to everyone. Robson and his coworker are just too good so quick efficient and friendly. Nothing was too much trouble. I can’t thank the whole company enough.
Brendan Shiray Hancock
Just recently used Brisbane Removalists to move from Carindale to Stafford. Great clear communication with the team in the office, easily got a quote and booked in quickly.
The two guys that did all the moving were fantastic and had such friendly personalities. Such a pleasure to deal with them and such a quickly turn around from pickup to drop off.
100% would recommend for you moving needs.
The two guys that did all the moving were fantastic and had such friendly personalities. Such a pleasure to deal with them and such a quickly turn around from pickup to drop off.
100% would recommend for you moving needs.
Benita Hicks
Booked Brisbane Removalists to assist moving from a 3 bedroom unit into a 3 bedroom house. Also had some items to collect from a second pick up address, not a problem.
Absolutely fantastic experience. I had to change the moving date several times due to delays in settlement, and each time I had a quick response from Eileen and assured it would be no problem at all.
On arrival, the boys were on time and efficient. Easy to communicate with, nothing was too much trouble.
Not a single thing was damaged, monitors and TV wrapped with care.
Would recommend Brisbane Removalists to anyone.
Absolutely fantastic experience. I had to change the moving date several times due to delays in settlement, and each time I had a quick response from Eileen and assured it would be no problem at all.
On arrival, the boys were on time and efficient. Easy to communicate with, nothing was too much trouble.
Not a single thing was damaged, monitors and TV wrapped with care.
Would recommend Brisbane Removalists to anyone.
Tricia Scanlan
I have just moved with these guys, Otavio and Johnny and they were awesome... fit, tidy and nothing was a problem. They packed the truck like Tetris gold medallists 🙂 I highly recommend them both. Eileen in the office was awesome as well can't speak highly enough of all 3 of them !!!
Linda Burridge
A great experience with Brisbane Removalists.
The guys were very efficient and had us moved in no time.
The were very careful with our possessions - even plastic-wrapping the more delicate items.
Communication with the admin team was great. They were friendly and helpful.
Highly recommend the Brisbane Removalists team.
I hope we never move again, but if we do, we will be using them again!
The guys were very efficient and had us moved in no time.
The were very careful with our possessions - even plastic-wrapping the more delicate items.
Communication with the admin team was great. They were friendly and helpful.
Highly recommend the Brisbane Removalists team.
I hope we never move again, but if we do, we will be using them again!
Georgina Cosgrove
this is the second time using Brisbane Removalists and we can't recommend them enough. Sam, Zac and Khalib moved us in 2hrs from start to finish, extremely efficient and polite.
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