Holiday Office Hours – Sat 21st Dec 7am – Midday, Sun 22nd Dec Closed, Mon 23rd Dec 7am – 5pm, Tues 24th Dec 7am – Midday, Wed 25th Dec Closed, Thurs 26th Dec Closed, Fri 27th Dec 7am – 5pm, Sat 28th Dec 7am – Midday, Sun 29th Dec Closed, Mon 30th Dec 7am – 5pm, Tues 31st Dec 7am – Midday, Wed 1st Jan Closed, Thur 2nd Jan 7am – 5pm, Fri 3rd Jan 7am – 5pm

Brisbane Removalists

Terms and Conditions

Terms and Conditions for Brisbane Removalists

 If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at Contact Us.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 [eighteen] years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

Terms and conditions quick reference guide​

Do you accept this privacy policy? YES/NO?
We strongly recommend that you read these terms and conditions fully before making your decision to agree or disagree.

License to use website

Unless otherwise stated, Brisbane Removalists, owned and operated by Urban Island Enterprises Pty Ltd, and/or its licensors own the intellectual property rights published on this website and materials used on this website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website in neither print nor digital media or documents (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website – except for content specifically and expressly made available for redistribution; or
  • republish or reproduce any part of this website through the use of iframes or screenscrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of this website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without Brisbane Removalists’ express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • ‘framing’ (iframes)
  • Article ‘Spinning’

Restricted access

Access to certain areas of this website is restricted. Brisbane Removalists reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website. Brisbane Removalists may change or modify this policy without notice.

If Brisbane Removalists provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security..

Brisbane Removalists may disable your user ID and password at Brisbane Removalists sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Brisbane Removalists a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Brisbane Removalists the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Brisbane Removalists or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Brisbane Removalists reserves the right to edit or remove any material submitted to this website, or stored on the servers of Brisbane Removalists, or hosted or published upon this website.

Brisbane Removalists’ rights under these terms and conditions in relation to user content, Brisbane Removalists does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Brisbane Removalists makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Brisbane Removalists does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matters you should consult an appropriate professional.

Limitations of liability

Brisbane Removalists will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Brisbane Removalists has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit the liability of Urban Island Enterprises Pty Ltd, trading as Brisbane Removalists in respect of any:

  • death or personal injury caused by the negligence of Brisbane Removalists or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of Brisbane Removalists; or
  • matter which it would be illegal or unlawful for Brisbane Removalists to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that,  Brisbane Removalists has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Brisbane Removalists’ officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Brisbane Removalists’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Brisbane Removalists.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Brisbane Removalists and undertake to keep Brisbane Removalists indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Brisbane Removalists to a third party in settlement of a claim or dispute on the advice of Brisbane Removalists’ legal advisers) incurred or suffered by Brisbane Removalists arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Brisbane Removalists’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Brisbane Removalists may take such action as Brisbane Removalists deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Brisbane Removalists may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Brisbane Removalists may transfer, sub-contract or otherwise deal with Brisbane Removalists’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Brisbane Removalists’ Privacy Policy and Cookie Policy constitute the entire agreement between you and Brisbane Removalists in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Privacy Policy and Cookie Policy

Link to Cookie Policy

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the State of Queensland Australia and by the Federal laws of the Commonwealth Government of Australia and the Australian Privacy Act 1988, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the State of Queensland Australia and by the Commonwealth Government of Australia.

Brisbane Removalists Ownership

Brisbane Removalists is owned and operated by Urban Island Enterprises Pty Ltd.

Contact Details

Please feel free to contact us if you require any more information concerning our Terms and Conditions policy by emailing info@brisbaneremovalists.com.au

Contact our Brisbane Removalists to discuss your personal needs and find out how we might be able to make your move easy

Urgent Last
Minute Moves

Saturday, May 10th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 2 bedroom
  • Office move
  • Details correct at time of posting

Monday, May 12th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Tuesday, May 13th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Wednesday, May 14th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Thursday, May 15th

Morning:
  • House or Unit move 1- 4 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Friday, May 16th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Saturday, May 17th

Morning:
  • House or Unit move 1- 5 bedroom
  • Office move
Afternoon:
  • House or Unit move 1- 3 bedroom
  • Office move
  • Details correct at time of posting

Get a Quote

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Rates

Our rates are structured to provide flexibility and transparency, tailored to the day of your move. All pricing includes GST and is charged in 15-minute increments, ensuring you only pay for the time used. A minimum of 30 minutes is added to cover depot-to-depot travel from Milton.

  • Monday to Friday: A 2-hour minimum applies, making these days ideal for smaller or quicker moves.
  • Saturday: Slightly higher rates apply, with a 2-hour minimum, to accommodate the increased demand for weekend services.
  • Sunday: A 3-hour minimum is required for bookings, reflecting the premium nature of weekend relocations.

We’ll contact you shortly to discuss your specific moving needs and provide further details!

We would love to help you with your move!

​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Read Our Reviews

A pleasure to deal with! We kept having to add stops along the way but it was no trouble for the team. Highly recommend and we will be back for our next move!
Response from the owner:Hi Harley, thank you for taking the time to review us. I am really happy it all went well - it was a full-on day given the drive, but it ran like clockwork. I will let Vanderson and Javier know that they were true superheroes. We look forward to the next move Harley. Enjoy your long weekend. Eileen, Thomas and Antje. :)
Excellent and friendly service.
Response from the owner:Good morning, Corrina, thank you for reviewing us. We love to see happy customers and love regular customers too. I hope you settle well in your new home - maybe we will see you again soon. :) I will let Juan and Esteban know that you gave them a 5-star review.
I can not recommend this company more highly. We had booked another removalists who did not turn up. We frantically rang around to find someone else and called Brisbane Removalists and they were fantastic. They called to tell us what time they would arrive and the guys worked so hard. They were very careful with all our belongings. Nothing was a problem for them and they took the stress out of our move and we are very grateful for finding them.
Response from the owner:Hi Greg, we are so happy we could help out. :) It is stressful enough moving without being left in the lurch. We are lucky that we have a good number of trucks and drivers to be able to accommodate when this happens. I will let Vanderson and Thomas know that you were super happy with their work. Thank you for taking the time to let them know. We wish you all the very best in your new home Greg and hopefully you won't need another removalist for a while. Take care, Eileen and the team.
Cal and Diego were really great and friendly, I've had removalist nightmares in the past, but these two kids were great thank you john
Response from the owner:Thank you, John, thrilled for you. This is our goal. I am sure Diego and Cal will be happy to know that they have renewed your faith in moving companies. Thank you for taking the time to thank them. They love getting 5-star reviews! Enjoy your new home and hopefully the unpacking is all done or nearly! Eileen and the team.
I just wish I could give 10⭐️!
From the initial phone enquiry through to completion of the actual move - every step was efficient, smooth & hassle free!! I have moved many times in my life & this one was so professional & cost effective - Kudos & much gratitude to the Team at Brisbane Removalists
Response from the owner:Hi Narda, the best part of my job is the connection I have with clients. You stood out from the beginning as being awesome. I am so happy that your move was to your expectations and more, as this is our goal. Moving is super stressful, so anything we can do to make the day go smoother, the better. I love it when, at the end of the day when calm descends on our very hectic office, that I get to spend more time with customers. I loved our chat. I wish you all the very vest Narda for you and your family. Thank you for taking the time to post this review. I will let Erick and Nicolas know you gave them 10 stars. :) Eileen and the team.
I’ve used Brisbane Removalists before and always they are a great bunch of bananas.
Reliable, easy to work with and respectful.
Thank you for the seamless move
Response from the owner:Hi Kate, Thank you for taking the time to review us. Part 1 done, Part 2 still to go. The worst is over -see you for round two. Eileen :)
Exceptional, reliable service from start to finish!
Eileen was extremely helpful, friendly and professional, and provided me with an estimate that ended up on-the-money despite being a 2 3/4 hour drive by car between locations, with a reasonably high degree of difficulty and many potential delays!
Friendly, polite and respectful muscle-nuggets Jaime and Jose arrived early for both pick-ups (and left right on the estimated time), worked super fast despite the very solid and heavy cabinets and lounge suites that had to go out a small apartment's tight entry doorway/small balcony and down 17 steps.
The MANY fragile furniture items (e.g. 57" TV, heavy glass dining and coffee tables, glass shelving, tops and display cabinets) were wrapped so well and handled so carefully that not a thing broke or was marked during the whole process.
All-round, 100% satisfaction for a job extremely well done - thank you Brisbane Removalists...based on my experience, I HIGHLY recommend you to anyone who wants their furniture moved efficiently, safely and very affordably! 👏🏆😃
Response from the owner:What a lovely review to start the day with Karen. Thank you! I am sure Jaime and Jose will be thrilled to see this. I will make sure they read this. I am so glad the move went well. It was a bit of a tricky one, but this is what we do on a daily basis, so the teams are used to it. It is always great to see the teams' efforts being acknowledged as it is far from an easy job so thank you for taking the time to do this as I am sure it is the last thing anyone has energy for after a long move. We wish you all the very best in your new home and happy we made it smooth sailing for you. Eileen and the team.
I wanted to give a massive shout out to Diego and Camillo T from Brisbane removalists
These two guys are incredible, they helped moved my Dads furniture during the week
They are true gentleman this move was very difficult for me,moving my Dads things from his beautiful home.
They were very thoughtful during this process
Amazing company, Eileen in the office was the nicest lady to deal with
Would definitely use this company again
Such a lovely company
These boys need a pay rise !!!!!
Eileen is absolutely a true treasure
Well done Brisbane Removalists 🙌🙌🌞🌞🤩🤩
Response from the owner:Hi Julieann, thank you so much for the lovely review. I am so happy we could help out and make a difficult day better. Both Diego and Camillo are absolute troopers and have a lot of pride in their work and show great sensitivity and respect. I know this was an emotional day for you on more than one level, so we are really happy that it went so well. I hope the clock keeps chiming Julieann. You have no idea how this story, made my day! Eileen.
Brisbane Removalists were great. From the first phone call to the last drop off everything ran smoothly. Communication was excellent, received a call back to the initial email enquiry in a timely manner with quote and information following swiftly. Andre & Vince went above and beyond what I expected and had no problem fitting in a last minute second drop off point. Well done guys, much appreciated. They were on time, friendly, polite and packed my belongings with care. Everything arrived in the same state it left in. Will be using them again for my next move and would recommend them to anyone.
Response from the owner:Hi Rita, thank you so much for the lovely review. Glad we gave you an excellent experience. It was a pretty tough week after Alfred for all, so I am sure there was added stress, but everyone got through the week as best they could. I am glad that you are safe in your new home and that we helped minimize the stress for you. Enjoy the rest of the sunny weekend. Take care, Eileen and the team. :)
The team was absolutely amazing again. Doubt i will ever use anyone else.
Response from the owner:Hi Jason, thank you for the high praise. We love to hear this and love to have return customers. I hope you settle quickly and enjoy your new home. I will let our 3 superheroes know that they were amazing. Thanks for taking the time to write this. We really appreciate this. Eileen and the superhero team.
These guys saved us last weekend! When our initial removalists didn't show, Eileen put us at ease, reassured us that they would send the big truck and got the best guys in only 2 hours notice. The moving guys were excellent also, wrapped everything in blankets and were super careful and understanding. Absolutely nothing broken. Thank you so much for your fantastic service!
Response from the owner:Hi Taylor, thank you for such a great review and for taking the time to write it. We really appreciate this as it is the last thing on anyone's mind when moving and settling into a new home. Thank you for making the effort. I am so glad we were able to do this for you given your time constraints. We are pretty flexible with last minute moves as we have a lot of trucks but super last minute can be tricky to get a team on board, so I was really relieved we had one just finishing. I know how stressful this can be for people in this situation, so we try our very best to make it happen. I am sorry that you had to go through that. Moving is stressful enough without your removalists not turning up and worse when you have a deadline to be out of the house. I will pass on the review to our superheroes, Vanderson and Esteban. We wish you all the very best in your new home. Cheers, Eileen and team.
great service prompt polite and professional team! Thank you everyone
Response from the owner:Good morning, Liz! Thank you for reviewing us especially for a super quick mini move - glad we could help. Eileen
Quick and hard working people, easy moving with them.
Response from the owner:Good morning, Ed. Thank you for taking the time to review us. I will pass this on to Camilo and Jaime. Glad we made your move a successful and stress-free, one in as far as moving can be stress-free that is. :) It is a bit of an oxymoron really but if we took away most of the stress associated with moving as a rule, then we have done our job. We wish you all the best in your new home and a wonderful 2025. Happy landing! Eileen and the team.
Brisbane Removalists were fantastic for my recent move. Eileen in the office was friendly, professional and very thorough - she answered all my questions and put me at ease - I knew my move would be in good hands. The two movers were also incredibly professional and efficient. I would highly recommend them.
Response from the owner:Hi Kath, thank you for your lovely review and for taking the time to do this. We are thrilled you move went well and that you felt safe in our hands. I will let Camillo and Miguel know that you appreciated their efforts. Enjoy your new home! Eileen, Thomas, Antje and the team.
We have used Brisbane Removalists twice now for our business moves and they have been very reliable and extremely helpful.
Response from the owner:Good morning, Jenna, Thank you for the review and taking time to actually do this. It is not usually high on anyone's agenda after a move, but it certainly helps us. We are thrilled that you have had 2 successful office moves and that we could help to make the process easy for you. Enjoy your new offices and maybe we will see you again in the future? We wish you all the best for the foreseeable. I will let Thomas and Daniel know. :) Eileen and the team.
Second time I have used Brisbane Removalists and let me tell you, they never disappoint!

Thank you so much to Andre and Lucas for today, you were absolutely incredible! Greeted with a warm smile, both very polite, kind and courteous! P.S - what wonderful singers, you are! Haha ;) I was so stressed about the move but you put my mind at ease right away, had great communication the whole way through and both were very thorough! I can't thank you enough, you are both absolute legends! A++

Also to Eileen and the team, thank you once again for your understanding and oustanding customer service. Always a pleasure speaking with you on the phone! :)

Lauren x
Response from the owner:Good morning, Lauren, What a lovely way to start the day! We love to get such happy clients. We also love to know that our teams are true superheroes, and you got a concert for free! I will have to investigate this. I did not know we had such talent on our teams. I know who to book in for the Christmas party or was that tongue in cheek? I hope that you settle well and that you do not have to move again soon but we will be there for you if you do. I will let Andre and Lucas know that you have given them such a glowing review. We have so enjoyed moving you too and the fun conversations. Makes my job fun too! Cheers, Eileen and the team
Great service from the office and the two young men who came out. Went above and beyond. Would highly recommend.
Response from the owner:Thank you, James for taking the time to give us a review. I will let Erick and team know that they did a great job. They are true superheroes especially in this heat. :) Enjoy your new home. Eileen and the team.
I would recommend to a friend. I had a stressful day after a removal company cancelled last minute. These guys saved the day by stepping in last minute! Also to mention Jonathan and Marlon were very carful at handling our goods and made it such a smooth process. Such great workers!!

In my eyes money well spent.

Thanks again,
Daniel
Response from the owner:So glad we could help out Daniel and that our superheroes gave you a 5-star service. It was just lucky that we were able to get a truck available given it was a Friday afternoon - Fridays are always the busiest! So happy we did and gave you the weekend to unpack! Have fun in your new home! Take care!
These guys were amazing!! Prompt, polite and very professional and respectful of our situation. From our first point of contact with the lovely ladies in the office to final payment, we could not fault them. We will not hesitate to use them again or recommend them to anyone! Thank you team!! Deb
Response from the owner:Good morning, James and Deb, This is such a lovely message to see first thing in the morning. Thank you for taking the time to do this. We are so glad that we could make your mum's move a less stressful one. We hope that everything goes well with the changes ahead. I wish you all the very best Deb. You were so lovely to deal with. Something we love in the office - people connecting with people. I am glad Erick and David made this move a gentle one. Take care, Eileen and the team.
The gents turned up on time and cheery at 6:45am. Diego (Colombian) and Sebastian (Ecuadorian) were polite, careful with our stuff and respectful of our family. I was super impressed by their meticulous placement of all furniture on the truck (a passer by said the same!) and there were no bumps or bruises on either property or any of the goods or humans (haha). Pay by the hour and very good value. Thanks all.
Response from the owner:Hi Chris and Sarah, Lovely to hear that your move went so well and that our superheroes made it a stress-free day. I am positive that both Diego and Sebastian will be thrilled to see their names in lights but more that you appreciated their care and professionalism. I hope you both had a fun day. We wish you all the very best in your new home. A new home is always a great way to start a new year off! Cheers, Eileen and the office team.