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Fortifying Data Protection After MediSecure

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Brisbane Removalists: Fortifying Data Protection After MediSecure

In the wake of the recent MediSecure data breach, the importance of robust data protection has never been more evident. At Brisbane Removalists, we prioritize the security of our customers’ personal information and have implemented stringent measures to safeguard your data. This article explores the details of the MediSecure breach, its implications, and how Brisbane Removalists is enhancing data protection to ensure your peace of mind.

Understanding the MediSecure Data Breach

What Happened?

The MediSecure data breach exposed the personal and health information of approximately 12.9 million individuals. This breach affected data related to prescriptions and included sensitive information such as healthcare provider details. The incident highlighted significant vulnerabilities in data security within the healthcare sector, prompting a nationwide call for improved data protection practices.

Impact and Response

The breach had far-reaching implications, affecting nearly 13 million Australians. In response, various organizations, including the Office of the Australian Information Commissioner (OAIC) and the Royal Australian College of General Practitioners (RACGP), have emphasized the need for enhanced data security measures. Investigations are ongoing to ensure compliance with privacy obligations and to mitigate the impact on affected individuals.

Lessons from Other Australian Data Breaches

Optus Data Breach

In September 2022, Optus, one of Australia’s largest telecommunications companies, experienced a significant data breach that compromised the personal details of about 9.8 million customers. The stolen data included names, dates of birth, phone numbers, email addresses, and in some cases, passport and driver’s license numbers. The breach underscored the critical need for enhanced security measures and led to regulatory changes, such as amendments to the Telecommunications Regulations 2021, allowing Optus to share limited information with financial institutions to mitigate risks of ID theft and scams

Other Notable Breaches

Other significant breaches in recent years include the unauthorized access incidents at Service NSW and the My Health Record system, highlighting systemic vulnerabilities across various sectors. Each of these breaches has reinforced the need for robust data protection strategies and immediate response mechanisms to safeguard personal information.

Brisbane Removalists' Commitment to Data Security

Our Data Protection Measures

At Brisbane Removalists, we have always prioritized the security of your personal data. In light of the MediSecure breach, we have further strengthened our data protection measures to ensure the highest level of security. Here are some key aspects of our commitment to data security:

  • Data Storage: All our data is stored within Australia, with servers located in Melbourne. This ensures that your data is protected under stringent Australian data protection laws, including the Privacy Act 1988.
  • Latest Security Technologies: Our servers are equipped with the latest version of data security technologies, ensuring robust protection against unauthorized access and cyber threats.
  • Double Layered Security: Our website features double-layered security levels, providing an additional layer of protection for your personal information.

Privacy and Cookie Policies

We have comprehensive privacy and cookie policies in place to ensure transparency and compliance with legal requirements. These policies detail how we collect, use, and protect your data, providing you with peace of mind and confidence in our services.

  • Privacy Policy: Our privacy policy outlines our commitment to safeguarding your personal information. It explains the types of data we collect, how it is used, and the measures we take to protect it.

  • Cookie Policy: Our cookie policy describes how we use cookies to enhance your experience on our website. It also provides information on how you can manage your cookie preferences.

Terms and Conditions

Our terms and conditions set out the contractual agreement between Brisbane Removalists and our customers. They include important information on service provision, payment terms, liability limitations, and dispute resolution. We encourage all customers to read and understand these terms to ensure a smooth and transparent service experience.

Handling Personal Data

We respect your rights concerning personal data. You have the right to access, rectify, or request the deletion of your data. Our dedicated procedures ensure compliance with data protection laws and provide mechanisms for handling your data requests.

  • Access and Rectification: You can request access to your personal data and make necessary corrections if there are any inaccuracies.

  • Right to be Forgotten: You have the right to request the deletion of your personal data from our systems. However, please note that certain personal information may need to be retained for compliance with Australian taxation laws and other regulatory requirements.

  • Data Security Compliance: We adhere to all relevant data protection laws and regulations, ensuring that your personal information is handled with the utmost care and security.

How Brisbane Removalists Stands Out

100% Australian-Based Operations

Brisbane Removalists is a 100% Australian-based company. Our commitment to local operations ensures that we comply with all Australian data protection laws and provide a high level of service tailored to the needs of our Australian customers.

Secure Data Handling Practices

Our secure data handling practices are designed to protect your personal information at every stage of the moving process. From the initial consultation to the final delivery of your belongings, we implement stringent security measures to safeguard your data.

Ongoing Security Enhancements

We continuously review and enhance our data security measures to stay ahead of emerging threats. Our proactive approach ensures that we are always prepared to protect your data against potential breaches and cyber attacks.

Additional Measures for Comprehensive Security

Training and Awareness

At Brisbane Removalists, we believe that a well-informed team is crucial to maintaining data security. We conduct regular training sessions for our employees to ensure they are up-to-date with the latest security protocols and understand the importance of protecting customer data. This training covers various aspects of data protection, including recognizing phishing attempts, securing physical data, and implementing best practices for digital security.

Regular Security Audits

To ensure our data protection measures are effective, we conduct regular security audits. These audits help us identify any vulnerabilities in our systems and processes, allowing us to address them promptly. By regularly reviewing our security protocols, we ensure that our data protection measures remain robust and effective.

Incident Response Plan

Despite our best efforts to prevent data breaches, it is essential to be prepared for any eventuality. We have a comprehensive incident response plan in place to address potential data breaches quickly and effectively. This plan includes steps for containing the breach, assessing the impact, notifying affected individuals, and implementing corrective measures. Our goal is to minimize the impact of any data breach and ensure a swift recovery.

The Importance of Local Data Storage

Compliance with Australian Laws

Storing data within Australia ensures compliance with local data protection laws, including the Privacy Act 1988 and the Australian Privacy Principles (APP). These principles outline strict guidelines for the collection, storage, and use of personal information, ensuring that your data is handled with the highest level of care and transparency.

Enhanced Data Security

By keeping our data storage operations within Australia, we benefit from stringent security regulations and robust infrastructure. Our servers in Melbourne are equipped with advanced security technologies, providing a secure environment for storing sensitive information. This local approach minimizes the risk of data breaches and unauthorized access.

Faster Response Times

Local data storage allows for quicker response times in the event of a security incident. Our Melbourne-based servers enable us to address any issues promptly, reducing downtime and ensuring that our services remain reliable and secure. This proximity also enhances our ability to conduct regular security audits and maintenance.

Case Study: MediSecure Breach and Our Proactive Measures

Lessons Learned

The MediSecure data breach highlighted significant vulnerabilities in data protection practices. At Brisbane Removalists, we have taken these lessons to heart and implemented proactive measures to enhance our data security. By analyzing the breach, we identified areas where we could strengthen our defenses and ensure that similar incidents do not occur within our organization.

Proactive Security Enhancements

In response to the MediSecure breach, we have made several proactive enhancements to our data protection measures. These include:

  • Advanced Encryption: We have implemented advanced encryption techniques to protect sensitive data both in transit and at rest.

  • Multi-Factor Authentication: To further secure access to our systems, we have introduced multi-factor authentication for all employees and customers.

  • Enhanced Monitoring: Our security team continuously monitors our systems for any signs of unauthorized access or suspicious activity.

Looking Ahead: The Future of Data Protection at Brisbane Removalists

Commitment to Continuous Improvement

Data protection is an ongoing process, and we are committed to continuous improvement. We stay informed about the latest developments in data security and regularly update our protocols to address emerging threats. Our goal is to provide the highest level of data protection for our customers, ensuring that their personal information remains safe and secure.

Customer Trust and Transparency

Building and maintaining trust with our customers is paramount. We are committed to transparency in our data protection practices, ensuring that our customers are informed about how their data is collected, used, and protected. This transparency fosters confidence in our services and demonstrates our dedication to safeguarding personal information.

Investing in Technology

As technology evolves, so do the methods used by cybercriminals. We invest in the latest security technologies to stay ahead of potential threats. By leveraging cutting-edge solutions, we enhance our ability to protect customer data and maintain the integrity of our systems. This includes the use of advanced encryption techniques, secure cloud storage solutions, and robust firewalls to prevent unauthorized access to our networks.

Collaborative Efforts with Industry Experts

To ensure that we are implementing the best possible security measures, Brisbane Removalists collaborates with industry experts and cyber security professionals. These collaborations help us stay informed about the latest threats and the most effective strategies for mitigating them. By working with experts, we can continuously refine our data protection practices and ensure that we are using the most up-to-date security technologies.

Data Breach Response Protocols

In the unlikely event of a data breach, having a well-defined response protocol is crucial. Our data breach response protocol includes steps for quickly identifying the breach, containing the damage, and notifying affected individuals. We also work closely with regulatory bodies to ensure that we comply with all legal requirements in the aftermath of a breach. This proactive approach helps to minimize the impact on our customers and ensures that we can quickly restore the security of our systems.

Customer Feedback and Continuous Improvement

We value feedback from our customers and use it to continuously improve our data protection practices. By listening to our customers’ concerns and suggestions, we can identify areas where we can enhance our security measures. This feedback loop is an essential part of our commitment to providing the highest level of data protection for our customers.

The Role of Regulatory Compliance in Data Protection

Adherence to Australian Data Protection Laws

Brisbane Removalists strictly adheres to all Australian data protection laws, including the Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme. These laws set out the requirements for how we must handle personal information, including the need to notify individuals and the Office of the Australian Information Commissioner (OAIC) in the event of a data breach. Compliance with these laws ensures that we are meeting our legal obligations and protecting our customers’ privacy.

Regular Compliance Audits

To ensure that we are consistently meeting regulatory requirements, we conduct regular compliance audits. These audits assess our data protection practices against the standards set out in Australian law and identify any areas where we need to make improvements. By regularly reviewing our compliance status, we can ensure that we are always operating in line with legal requirements.

The Importance of Transparency

Transparency is a key component of regulatory compliance. We are committed to being transparent with our customers about how we collect, use, and protect their personal information. This includes providing clear and concise privacy policies, as well as being open about any data breaches that occur. By being transparent, we can build trust with our customers and demonstrate our commitment to protecting their privacy.

Future-Proofing Data Protection at Brisbane Removalists

Preparing for Emerging Threats

Cyber threats are constantly evolving, and it is essential to stay ahead of these changes to protect customer data effectively. We invest in research and development to understand emerging threats and develop strategies to counter them. This proactive approach ensures that we are always prepared to handle new challenges in the cyber security landscape.

Continuous Training and Development

Our commitment to data protection extends to continuous training and development for our team. We provide ongoing education and training programs to ensure that our employees are knowledgeable about the latest security threats and best practices. This continuous learning culture helps us maintain a high standard of data protection and ensures that our team is equipped to handle any security challenges that arise.

Leveraging Artificial Intelligence and Machine Learning

Artificial Intelligence (AI) and Machine Learning (ML) are becoming increasingly important tools in the fight against cyber threats. We are exploring ways to leverage these technologies to enhance our data protection measures. AI and ML can help us identify patterns and anomalies in data that may indicate a security threat, allowing us to respond more quickly and effectively.

Building a Culture of Security

At Brisbane Removalists, we believe that data protection is not just about technology; it is also about building a culture of security within our organization. We promote a security-first mindset among our employees and encourage them to take an active role in protecting customer data. By fostering a culture of security, we can ensure that data protection is a priority at every level of our organization.

Conclusion

The MediSecure data breach serves as a crucial reminder of the importance of robust data protection measures. At Brisbane Removalists, we take your data security seriously and have implemented comprehensive measures to ensure the safety and confidentiality of your personal information. Our commitment to data protection, compliance with Australian laws, and proactive security enhancements position us as a leader in secure moving services. Trust Brisbane Removalists to handle your move with the highest level of care and security.

Contact Brisbane Removalists

Embarking on your next move in SEQ’s tight housing market? Brisbane Removalists is ready to support you with a range of tailored moving services. Our expert team is committed to making your transition as seamless and positive as possible.

  • Reach Out for Personalized Support: Whether you’re moving a house, apartment, or office, our team is here to help. Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au to discuss your needs and how we can assist.
  • Office Hours for Your Convenience: Our team is available Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 8:00 AM to 4:00 PM.

We’re closed on Sundays and public holidays, but our online quote requests and messaging are always accessible on our website.

Brisbane Removalists is not just a moving company; we’re your partner in navigating the challenges of today’s housing market. Let us take the stress out of moving, allowing you to focus on the excitement of settling into your new home.

Additional Services for a Stress-Free Move

Furniture Assembly and Disassembly

Our skilled team offers furniture assembly and disassembly services, ensuring that your furniture fits seamlessly into your new home or office space.

Storage Solutions

Should you require temporary storage for your belongings, we provide secure storage solutions to accommodate your needs.

Dump Runs and Donation Drops

As part of our commitment to sustainability, we offer dump runs and donation drops for items you no longer need. This ensures responsible disposal and supports local charities.

Contact Us Today for a Stress-Free Move!

Ready to make your move from Brisbane to Sunshine Coast stress-free ? Contact us at 0407 164 733 or via email at info@brisbaneremovalists.com.au. Discover the ease of relocation with Brisbane Removalists.

More about us, your one-stop place to go for all your removalists needs & more

For more than a decade now, Brisbane Removalists, experts in moving homes, have offered a wide variety of services. These services which include furniture storage, have helped out many clients and just some of these clients wanted to have their say. You can read what they said on our Reviews page.

To find out how our transparent systems work view our video.

Below, is a list of many of our services we offer to help you with your moving, packing and storage needs.

In an effort to help out more

We love to help our clients with not just our professional and reliable services, but with all the helpful information we can.

If you decide when decluttering for your move that you just have way too much stuff, consider donating through a registered charity. 

So in that spirit, here are a few links to some recognised charities.

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Read Our Reviews

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12h and 4 very hard working men got me from my old place to a new one to call home. They were careful and make the effort to care for my belongings and followed instructions to place all the items where I wanted them in the new place. Unfortunately one glass table top was broken in the process. Other than that, everything went well. This was the second time we book their services to move house and we will go back to them next time.
Response from the owner: Hi Sylvia, thanks for taking the time to review us. We love repeat customers. Happy that we managed to get you into your beautiful new home. I hope you settle well. I know this was a big mission for you. Sorry that the table glass broke. Tempered glass does not like truck vibrations and although the team did not knock the table, it spontaneously exploded. This is a known defect with tempered glass - showers, ovens etc. that just randomly explode. I believe this is why insurance companies do not like to cover glass. It is quite scary when this happens and we are truly sorry that it happened. We hope you do not have to move too soon Sylvia! Feet up and enjoy your new home. Eileen and the team.
Sensational communication, amazing service, and great outcome. Cannot fault and really appreciate the above and beyond attention. Thank you for moving me into my new home.
Response from the owner: Good morning Jeff. What a nice way to start my day. Thank you for such a lovely review. I am so glad we could help you settle without the stress. We do try our best to make moving easy so we are thrilled to have you acknowledge this. I will let Miguel and Andres know that they were true superheroes - time to buy them capes I think! I hope you are through the boxes as you did not have many! I hope you enjoy your new surroundings. Take care. Eileen, Atjie, Thomas and the teams.
I have had the best experience with these removalists. From my enquiry with Eileen and then booking the job was easy, very informative, friendly and very knowledgeable. On the day of the move everything went very smoothly. The fellows Jesus and Javier were friendly and professional and went about their work confidently. I would highly recommend brisbane removalists and would use them again.
Response from the owner: Good Morning Jodie, what a lovely way to start my day! Thank you for your kind words and praise of the team. It is not an easy job that they do and I love it when our clients recognize this. Heavy lifting, long days and heat and they still do it with a smile and a great attitude. We would be lost without them. I will let Jesus and Javier know that you have given then a 5 star review. I hope that you have love your new home and garden and settle quickly Jodie. Cheers, Eileen and the team.
Miguel and Jesus were amazing. Very friendly and professional. I would highly recommend Brisbane Removalists. They helped me to move from one 3bdr townhouse to another. I was referred to them by someone else, and I was not disappointed.
Response from the owner: Hi Jaimi, Thank you so much for the lovely review. We rely on word of mouth and our Google Reviews, so we are always happy to have referrals. Glad we made your move a smooth one. Yes Miguel and Jesus are amazing. I will let them know that you were thrilled by their professionalism. We wish you all the best Jaimi in your new home. Until next time...Eileen and the team.
Very smooth move , i had lots of woodwork machinery as well asa 4 bedroom house. Great price and the guys hard.worked. definately reccomended
Response from the owner: Hi Irene, and John. Thank you for taking the time to review us and for your email. We appreciate you doing this as this was a big move and no doubt you have other things to do! I have let Vanderson, Javier and Santiago know. Glad we managed to get it all done in record time. We wish you all the best in your new home...once the boxes have been emptied that is! Take care, Eileen, Thomas and Antje.
Great guys did an awesome job and didn't mess around. Great value and service. Highly recommend!
Response from the owner: Hi Mark, Thank you for the lovely review. Andres and Nicholas will be super happy to see this. We wish you all the very best in your new home. Happy it went well and we could take the sting out of moving for you! Happy landing! Eileen and the team.
Highly recommend the guys were great and on time and put in a massive days work!
Response from the owner: Thank you Ashlee for leaving this review. I will let Diego and Jonathan know. They will love to know that they made your move an easy one. We wish you all the very, very best in your new home. Happy landing! Eileen and the team.
The team did a great job with a high level of service from the initial quote right through to the move itself. Can definitely recommend.
Response from the owner: Thanks James for the great review. We love repeat customers. I believe this must be the 3rd time now. Happy that Guto and Henrique made your move so stress-free. I will pass this review onto them. They will be very happy to see this. I am also thrilled that you appreciate the service we offer and come back to us each time. We wish you all the best in your new place. Happy landing! Eileen and the team.
We engaged this company to move my furniture from Caboolture South to North Lakes. The uplift of furniture into a container went smoothly, the 2 gents handled the furniture with care and although it took a little longer than anticipated everything was packed neatly and the container was taken away and placed into storage for 7 days.On the day the furniture was delivered to our place in North Lakes, the unloading went smoothly and the 2 gents were very polite and helpful placing the items where we requested.Unfortunately French door fridge had dents in two of the large doors. We took photos and reported the damage immediately to Brisbane Removalists admin who took ownership of the damage and assured me they would have the fridge doors replaced.They kept me informed of progress and two weeks later we had new doors fitted to the fridge.I can highly recommend this company as from the outset they were very professional and upfront with costs etc.There was absolutely no hesitation in having my fridge repaired and went out of their way to ensure I was satisfied and happy with the outcome.We have used a few different removal companies and without any doubt, Brisbane Removalists are by far the most professional, helpful and honest company we have ever dealt with.Doug & Bev Whitehorn
Response from the owner: Thank you Doug for your lovely review. We are happy to accept errors - we are only human after all. Luckily these are few are far between. They are also learning curves for us, so that we do things better. I am very happy that despite your fridge being damaged, which was absolutely not what we wished for, that you were happy with the service and our follow up. I am glad that it is all sorted now and that you felt supported the entire way through the process. You were fantastic throughout the process too! We wish you all the very best in your new home Doug. It was truly a pleasure dealing with you. :) Regards, Eileen and the team
Iv used Brisbane removalists 4 times and they have been very easy to deal with. The removalists have been very professional and work quickly.
Response from the owner: Thank you for the review Nicholas. I am glad to hear that your moves were successful and that the contact with us was easy. We look forward to future moves. :) Eileen, Thomas and the teams
This is the second time my family has hired this company. I highly recommend them. Eileen and Thomas are incredibly helpful as you discuss your moving needs and the logistics of moving different items to different locations on the same day. And we trust Erick, and his assistant, with our household items. On time, efficient, friendly, hard working, and no breakages even when dealing with a spiral staircase, tricky un/loading spaces, and lifts. Thank you Brisbane Removalists for reducing the stress of moving.
Response from the owner: It is always so lovely to arrive into the office to a happy customer review. Thank you for taking the time to write this. We appreciate this as it is the last thing anyone has time for when moving. We are thrilled that you found our service to your expectations once again Bernadette. We love having repeat clients. Erick is a real trooper and we really value him. He always genuinely goes above and beyond for our clients and always with a smile. I hope you love your new home even if this means we do not get to move you again!!! Eileen, Thomas and the team. :)
More positive feedback after yet another successful engagement with Brisbane Removalists. My experience with them has always been great, but the service we've received on this last job has really been above and beyond.Eileen's assistance leading up to this job, including sending a coordinator to drive by the site ahead of time, was amazing.Sadly, despite all their best endeavours, we still had problems, so it just goes to show that sometimes things just do go wrong. They did everything they could to assist, and even incurred additional costs for which we were not charged.The movers themselves were great, and very careful/mindful while moving things. It was a hard job, given the logistical challenges, but they remained courteous and respectful even when they were clearly exhausted at the end.The same comments apply to their other movers, who attended our previous jobs.
Response from the owner: Hi Nik,Thank you for your lovely review. Yes...so hard when access is difficult. We have a lot of office jobs in the CBD with 20 minute loading zone time constraints, early morning or after hours moving only allowed, or height restrictions that no truck will fit under, so we are used to trying to find solutions to the difficult moves, but it is not always easy. I think a lot of the buildings were built at a time where access was not really thought through - we just have to deal with this. Hopefully, the return will be smoother with a transship. So happy that despite the difficulties, you had a good move. We truly do have wonderful moving teams that are the backbone of our reputation. So glad we could help. See you on the next job Nik. :) Eileen
I used Brisbane removalists twice now, one to move from Newmarket to Chermside, and one from Chermside to Everton Hills. The first time, I needed to move on a short notice. The communication with the team was seamless, especially with Eileen, who gave me a call outside of business hours to explain their services, fee breakdown, etc. The two removalists who showed up, Andre and Murilo, where really organised, detailed, and made sure all furniture were removed with care.For the second time, same deal, great communication, everything organised properly, the removalists (I don't remember their names :( ) showed up precisely at the time agreed and I was completely moved in within 4h.I highly recommend them as everyone I dealt with was highly professional and their fees were decent.
Response from the owner: Thank you Victor for your kind words. We try very hard to make our clients' experience a positive and stress-free one. We appreciate that you take the time to acknowledge that the guys did a great job moving you. I am glad I was able to help you out too. It is always nice to be appreciated. :) We hope that you settle in well in your new home. Eileen and the team. I will share this with Murilo and Andre.
I highly recommend Brisbane Removalists. The team were fantastic, very professional and efficient. I couldn’t believe how quickly everything was done. They took care with my things and were lovely to deal with.
Response from the owner: Hey Rebecca, thank you for taking the time to review us. So happy to see that you were impressed with us and the quality of the service we provide. We do try our best to make your move as seamless as possible with our teams of skilled and efficient superheroes. Erick and team always make the client their priority and go over and above every time - we are lucky to have them and our other superhero teams on board. I will make sure Erick knows you gave them a 5 star. We wish you all the best in your new home Rebecca.
Amazing service as always - we have used the team at Brisbane Removalists many times now - and every time, we couldn't be happier
Response from the owner: Thank you, Kath. Really appreciate that you keep coming back to us. Enjoy your séjour. I will join you for the next one!!! Eileen
If you're looking for down to earth, authentic, service focussed, experienced group of people to either move you or remove rubbish ( this review), you will be pleasantly amazed by Brisbane removalists.Being from Sydney, I had to research who to contact for a quote, to help with a number of things.1. Move us to our apartment2. Remove rubbish at our Mums place3. Help with set up of our new place ( unpack and functional help).I chose Brisbane removalists after reading through all the genuine and real reviews left by customers. And those reviews proved true. From my 1st call with Eileen to organising the services, it had been pleasant and personal.For the rubbish removal I had Andre and Juan. What a great team they made. Fast and at the end they did ask to wash their hands which means very hygiene conscious men. They were polite in taking a simple water offering though appreciated it.For my 1st experience in Brisbane having lived in Sydney most of my life, and not being able to call my best guy Sam ( Newington Removalists), this was a fantastic replacement and on par with who I've known...so look no further in making a decision. You will get the best team for the job.
Response from the owner: Good morning, Linda! What a lovely way to start the day! You have taken a lot of time to write this given your very busy schedule...no wonder you start your day so early! We really appreciate the time you took to write all of this. I will let Andre and Juan know that they were superheroes yet again! We look forward to the next stage in the move and hope you get a lot from our decluttering service with Timea. Sounds like a clean and fresh start to a new home. I am sure you will love the sleepier lifestyle Brisbane offers! Really enjoyed our chats. Talk soon. Eileen and the team.
Very easy and pleasant to deal with from start to finish. Eileen was lovely and communication was fantastic. Camilo L and Dairo were a great team to work with even with our road closed at short notice and the rain. They did not stop until the job was done. Highly recommend and would use Brisbane Removalists again.
Response from the owner: Hi Rachel, thank you for your great review and for your wonderful sense of humour when the roads were blocked off and you only found out last minute. You found a solution and took it all in stride. Shame you did not get an autograph from Mark W., but you still got moved despite the chaos. I am glad it all went well, and I totally loved your attitude in the face of adversity. I am sure the Dairo and Camilo had a lot of fun with you!!! Happy landing in your new place. :) Eileen and the team.
Move was very good, removers were professional and efficient. Admin was very helpful with good communication, process reasonable for our circumstances.
Response from the owner: Good morning, Denice, and thank you for taking time to write us a review. I am glad it went well for you and even happier you found your bed legs. Moving is always hectic, so I hope you get through the last of the boxes soon. Happy landing! Eileen and the team.
Eileen and her team have provided an excellent service. Thank you.
Response from the owner: Hey Jamie, thanks for the review. I will let Erick and Elvis know. We are thrilled we could help out and make it an almost seamless experience for you despite the unexpected delay with getting into the centre. We wish you all the very best with the business. :) Eileen and the team.
The two strapping Colombian lads were punctual. And they didn't mind me jumping in and giving a hand . Well done thanks for making the transition seamless.
Response from the owner: Hi Brad, thanks for the lovely review. I will tell Julian and Jese they have their names in lights. Glad to hear they made your move a wonderful one. We are always happy for clients to help out. Anything to make your move quicker and less costly is fine with us. Enjoy your new home. Eileen and the team.
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Rates

Our rates are structured to provide flexibility and transparency, tailored to the day of your move. All pricing includes GST and is charged in 15-minute increments, ensuring you only pay for the time used. A minimum of 30 minutes is added to cover depot-to-depot travel from Milton.

  • Monday to Friday: A 2-hour minimum applies, making these days ideal for smaller or quicker moves.
  • Saturday: Slightly higher rates apply, with a 2-hour minimum, to accommodate the increased demand for weekend services.
  • Sunday: A 3-hour minimum is required for bookings, reflecting the premium nature of weekend relocations.

We’ll contact you shortly to discuss your specific moving needs and provide further details!

We would love to help you with your move!

​Rates

We would love to help you with your move!

Our rates Monday to Friday are $179 per hour including GST (in 15-minute increments) after a 2-hour minimum charge and a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Saturday are $209 per hour including GST (in 15-minute increments) after a 2-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.

Our rates on Sunday are $239 per hour including GST (in 15-minute increments) after a 3-hour minimum charge with a 30-minute minimum charge to cover depot-to-depot travel from Milton.